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You are here: Home / Blog

5 Ways You Waste Money on a New Online Marketing Team

Last Updated: November 17, 2016

Your goal for online marketing should be to get more money out of it than you put into it. Simple, right? Unfortunately, it doesn’t always work out this way.
See, you typically want to limit upfront expenses on your new online marketing so you can ensure you get a profitable return. However, when starting a new online marketing program, some business owners make mistakes early on that cause them to waste money instead of saving it.
In this post, we’ll highlight some of the most common ways business owners waste their money when starting a new online marketing campaign. Plus, we offer suggestions on how to avoid them.

1. Not Communicating With Your Former Marketer Before Leaving Their Program

It’s not uncommon for business owners to decide they want to switch gears and take their online marketing in a new direction. However, sometimes business owners make the mistake of not communicating this desire with their current marketer. Seeking to avoid potential conflict or discomfort, they suddenly quit their program and sign up with a brand-new marketer without any notice.
In many cases, though, the old marketer could have accommodated that new direction—or, at the very least, made the transition to a new marketer much less damaging to the client’s web traffic and rankings. If you talk to your marketer about your goals, chances are, they’ll have a satisfactory solution for you. Then, you can continue to work with them without any added risks. Alternatively, they can help you set up for a new marketer.
However, if you suddenly jump ship without talking to them, you’ll have to pay to start a new campaign with a new marketer all over again. You may also leave without getting all the information you need, including access to your business listings. It would be like switching to a new dentist without getting all your X-rays and medical history from your previous one. If you did this, your new dentist would have to spend the entirety of your first appointment taking X-rays and interviewing you about your medical history all over again. This eats up valuable time and increases your bill.
In other words, it’s better to just admit to your old marketer that you need a change. Even if they can’t give you what you need, they can at least ensure you hit the ground running with your new online marketing campaign.

2. Not Planning an Exit Strategy From Your Former Marketing Team

If you’re transitioning from one marketer to the next, you need to have a solid plan in place. You need to know exactly when you’re going to quit your former program so you can establish your new campaign as effectively as possible.
If there’s too much of a time-lag between when you end your previous program and when you begin your new one, your web presence will fall off substantially. On the other hand, if your programs overlap too much, there’s a real risk of conflict between your marketers and resulting Google penalties. Conflict and penalties can do even more damage to your web presence.
These dips in web presence will cost you jobs, and therefore money. Instead, you want to set everything up so one campaign transitions seamlessly into the next.

3. Not Cleaning Up Your Company’s Online Trail

A new marketing campaign means a new website. A new website may mean a new URL, phone number, address, etc. If you don’t correct outdated information or redirect old URLs once your new campaign begins, then your campaign is going to suffer. As a result, you’ll flush a lot of money down the drain on a campaign that’s flailing from the get-go.
If you don’t know how to clean up or redirect old links, ask your new marketer. They’ll be happy to do it for you, as it will ultimately make their job a lot easier and set you up for success.

4. Not Knowing What You Want Your Website to Look Like

If you aren’t clear about your vision for your website, then how will your marketer be able to create the appearance you want?
You don’t need to have every exact detail decided, but you should think about basic things like color schemes, photo subjects, and general layout themes. Take a look at some of your competitors’ websites to get an idea of what you like and dislike. Then, convey your general preferences to your marketer.
If you don’t give your marketer any guidance or direction, they’ll invest a lot of time on your site, but still come back to you with one you don’t like. Then, you’ll have to pay for multiple rounds of alterations while they try to guess what you want. These extra charges will add up quickly. You’re much better off taking some time and thinking about what you want before you get started.

5. Not Vetting a PPC Provider for Transparency

The amount you pay for Google AdWords or Bing Ads is largely dictated by your provider’s billing structure. If you don’t thoroughly vet whoever is handling your accounts, then you may get stuck with a provider who isn’t totally upfront about where your money is going.
If there’s no transparency, then your provider can charge you unspecified management fees, show you misleading metrics, and unilaterally decide how and when your ad money is spent. When a company keeps you in the dark about how your ad money is being handled, there’s a reason they don’t want you to know.
To gauge their level of transparency, ask your provider specifically about their management fees and how much input you can have in your ad schedule. If they dodge your questions, you have your answer.

Read more about how to handle PPC providers here: Four Ways Your PPC Services Could Be a Rip-Off

Start Off on the Right Foot.

Now that you know which behaviors lead to wasted money, you can more carefully navigate your new relationship with your marketer and get exactly what you want out of your program.
And, as always, feel free to use us as a resource if you have any questions or concerns moving forward. We look forward to helping you reach your new online marketing goals.

How to Create an Infographic Quickly and for Free

Last Updated: November 9, 2016

If you’re at all familiar with what it takes to increase your business’s visibility online, then you know two things:

  1. Informative content matters.
  2. High-quality images matter.

What if we told you there’s an easy way to make content and images work together for your benefit? Combining the value of an informational blog post and the instant appeal of a brightly colored image, we give you: the infographic.

What’s So Special About Infographics?

Infographics are images that contain short, simple, easy-to-digest pieces of information.  They help you provide valuable information to your audience while typically requiring less than a minute’s worth of reading. Grabbing attention and then delivering useful, actionable information? No wonder infographics are the perfect images for businesses to share on social media!
Luckily, infographics are relatively easy to create. You can take advantage of online tools that offer free templates so you don’t have to build them from scratch. This is particularly helpful for business owners without much spare time or many design skills.
In fact, to show you how easy it is for beginners, we had one of our writers create an infographic for this blog post. Keep reading to discover how she did it and how to create an infographic of your own.

How to Create an Infographic

1. Choose a Topic.

The subject of your infographic should be something you’re knowledgeable about, something relevant to your business, and, most importantly, something your audience wants to learn about. Ultimately, it must add value to their lives before they’ll want to share it with others.
Topics can be anything related to your business that will provide your audience with information they can actually use. They’re often tutorials, explanations, and presentations of data. Some examples:

  • How to change your furnace’s air filters
  • 10 things to know about tax deductions
  • What to expect during your first Swedish massage
  • 5 most popular car accessories
  • 3 reasons to floss your teeth every day

The possibilities are endless.

2. Keep It Brief. 

Remember, since this is a visual representation, all your text should be short, sweet, and to the point. Organize your ideas ahead of time into bullet points and short sentences so you can get all your ideas across succinctly.

3. Use a Striking Layout. 

Eye-catching design is what makes your infographic stand out. The idea of designing one from scratch may seem daunting if you’ve never done it before, but don’t worry: There are plenty of free templates online that you can take advantage of.
For our infographic, we used Piktochart, a company that offers an assortment of free (as well as paid) template options. This platform was super helpful because it allowed easy customization. Changing background colors, writing our own text, and swapping out graphics were all simple to do. The thorough tutorial at the beginning certainly helped, too.
Another option available to you is to download free templates from companies like Hubspot. While they don’t have a whole program to assist you in creating your infographic, they give you a variety of templates you can use with Microsoft PowerPoint and customize on your own.

4. Share the Finished Product.

Now that you’ve created an attractive infographic you’re proud of, it’s time to share it with your followers. Upload it to a page on your website, then share it with a link in your social media post. (Including the link may encourage especially interested parties to click over to your site.)
Now that you know how to create an infographic easily and affordably, you’ll be an infographic-creating machine in no time. Good luck!
Here’s our finished product, made possible by Piktochart.

How to Create an Infographic

The Next Generation of Small Business Website Design Is Here!

Last Updated: February 15, 2024

Your website is the cornerstone of your online presence. So why not invest a little more in your small business website? You deserve a top-of-the-line website that can shoulder your online marketing needs for years and years to come.

Introducing: CoreSites™

A top-of-the-line website is exactly what Prospect Genius will bring you with our brand-new platform. We listened to our clients and developed a second-generation platform that gives small business owners exactly what they’re looking for in a website:

  • Complete ownership for the future
  • Updated, modern appearance with more room for customization 
  • A unique URL that may contain your business name

We named our new websites CoreSites because they’re effective and central to your whole marketing strategy.
If having control of your site and its content is particularly important to you, or you’re seeking a site that’s flashy and attention-grabbing, then you’ll be interested in upgrading to a CoreSite. Keep reading to learn more!

Total Ownership of Your Small Business Website

Prospect Genius’s new platform allows you to invest in your business’s long-term success. We provide you with a fully functional site and unique, written content you can keep forever. If you’re going to pay for a website, it should at least be one you can keep, right?
(Already have a website? Bring your own and have us revamp it for you! More on that below.)

How Does It Work?

  • You give us as much information as you can about your company.
  • We create a personalized website for your business based on your services, background, and desired appearance.
  • You can finance the website over a period of 12 months (or choose to purchase it outright).
  • Once it’s paid for, it’s yours to keep!

Small businesses used to have to forego owning a beautiful, fully functional website due to budget constraints. However, with Prospect Genius’s new platform and financing options, we make owning a good-looking, customized website much more affordable for small businesses.

Modern Appearance Customized Just for You

You want your website to reflect you. With our new platform, that’s exactly what you’ll get. With an all-new selection of layouts and features that provide practically endless customization possibilities, we have something for everyone.

How Does It Work?

  • We’ll ask you about what you want out of your site and show you sample layouts.
  • We’ll build your small business website, adding flourishes and features to give it a one-of-a-kind look.
  • After it’s built, we’ll give you a chance to review it and request specific changes, if necessary.

We do what we can to ensure you get the small business website of your dreams.

Your Very Own, Custom URL

Since your website is a vital part of your branding and overall web presence, it makes sense to want your business name right there in the URL. When you use our new platform, you can enjoy a custom URL that is easy to remember and promotes your business.

How Does It Work?

  • Instead of a generic URL like “appliancerepair-texas.biz,” you can use your actual business name (e.g., “bobsappliancerepair.com”).
  • If you already own a custom URL, you can just bring it with you.
  • You’re free to take your URL with you if and when you leave.

A custom URL is the extra touch you need to make your website truly your own.

Option to Bring Your Own Site

Good news! If you already have a small business website, you can still use our platform to get unique content, boost your SEO, and increase your traffic. The process of adding content is seamless for websites powered by WordPress, but virtually anyone with a website can take advantage of our professional content writing services.

Brand-New Platform, Same Great Service

Whether you’re a happy Prospect Genius client looking for an upgrade, a first-time buyer wanting to make a smart investment, or a veteran small business owner needing to get serious about online marketing, our new platform has the right solution for you.
Best of all, our platform is the only thing that’s changed. We still have the same commitment to upholding our professional integrity and serving our clients with their best interests at heart. Ultimately, this new platform exists because we wanted to make life better for the small business owners who inspire us every day.
Call to chat with us about your new small business website today!

Are You Trashing Your Online Marketing Without Knowing It?

Last Updated: October 19, 2016

Now that you’ve hired an online marketing team to help your small business, your work is done, right?
Not quite.
It’s really tempting to want to hand your marketer the keys and never think about your website or Google again. However, that’s not how it works.
During the initial weeks and months of working with your online marketing team, you’ll need to help out by providing them with lots of information about your business and even giving them access to your online listings (including Google).

The Biggest Mistake You Can Make…

…Is not providing your marketer with the information they need. That includes your company history, service categories and details, up-to-date contact information, and even login information.
Don’t believe us? Keep reading to find out what can happen when your online marketing team is left with missing information and only half the picture.
Let’s jump in!

“I Want to Help, But I Don’t Have Time!”

Many business owners find themselves grappling with this dilemma. But the hard truth is that you must make the time.
Of course you’re busy running a small business. We have the utmost sympathy for your chaotic schedule and even more admiration for your work ethic.
However, your marketer has a job to do, too. And when they’re having trouble communicating with you and they aren’t getting the information or resources they need, they can’t do the job you’re paying them to do.
Your marketer will have time-sensitive questions about your website and campaign that will need to be answered quickly. They’ll need as much information as possible in order to create the most accurate representation of your business.
And when we talk about “information,” we’re not just talking about your company background. Your marketing specialists also need your login information for Google and other accounts so they can optimize your listings and overall web presence.

“But I Don’t Give Out My Information to Anyone!”

We get it. Everything you’ve ever learned about the Internet tells you never to give out your username or password. It’s a scary world out there, and you don’t know who you can trust.
However, this is an exception. You’ve hired your marketer to act on your behalf. This, by definition, requires them to log into your business accounts… as you! 
This level of trust is why it’s so critical to thoroughly vet a marketing team before you hire them.
To put your mind more at ease, we have a simple solution. It allows your online marketing team to access and manage your Google account without ever knowing your real password. Here’s how it works:

  • You change your password right before giving it to your marketer. Switch it to something easy, like, “marketing123.”
  • Your marketing team uses this password to log in and make themselves “manager” of your Google account.
  • Once they’ve been assigned as manager, they will be able to use their own Google account to access and update your listing.
  • As soon as they’re finished and logged out of your account, you can change your password right back to what it was before.

This lets them go in and do their job without requiring you to give up any privacy.

So, What Happens When Your Marketer Doesn’t Have Enough Information?

You’re paying your online marketing team with the expectation of satisfying results. Why make them perform with one hand tied behind their back?
Think of it like hiring a contractor to build your house. 
If you don’t tell them how big your family is, how many cars you have, how many bedrooms you want, or even what your favorite colors are, you’re probably not going to get the house of your dreams. Not even close.
The same goes for your website and online marketing campaign.
If you don’t give your marketer an accurate picture of your service offerings, company history, or even what you want your website to look like, they won’t be able to effectively promote you online. It’s that simple.

You Don’t Have to Do the Heavy Lifting…

You just need to spot them.
Online marketing campaigns aren’t “set it and forget it” machines. They’re constantly evolving organisms. So while your online marketing team is doing most of the work—writing your website’s content, designing the layout, and promoting you all over the Internet—they’re going to need a little bit of support.
In order to tackle the fluid nature of local search, they need ready access to information about your company in case any pressing questions or issues pop up.
Your business’s contact person doesn’t even need to be the owner. It can be an office manager or anyone else who is knowledgeable enough to answer questions and provide login assistance if your marketer needs it.

Bottom Line? Make Time and Be Supportive!

Now you understand why your marketer is calling you with questions so frequently. In order to be an effective online marketing team and successfully grow your business, they need lots of information from you. There’s no way around it.
So the next time your marketer calls you and asks you to expand on one of your services or verify something with Google, remember: They’re just doing their job. Let them.

The PPC Metrics You SHOULD Be Focusing On

Last Updated: October 13, 2016

If you’re handling your own PPC with AdWords or Bing Ads, hats off to you! It’s not an easy undertaking. However, it’s certainly doable once you become more familiar with industry vocabulary and best practices.
Learning the right terminology and approach can take time, though. One common stumbling block, even for experienced DIYers, has to do with metrics. Oftentimes, business owners are focusing on the wrong PPC metrics and therefore aren’t getting the most out of their campaigns.

Look Beyond Traffic-Based Metrics

At the end of the day, what’s the goal of your PPC campaign? Our guess: profit.
For this reason, our first suggestion is to stop focusing so much on traffic-based metrics. These metrics are all that’s included in the simplified AdWords dashboard, which is why so many business owners don’t look beyond them. These include:

  • Impressions
  • Clicks
  • CTR (click-through rate)
  • Average CPC (cost per click)

To be clear, it’s not wrong to look at these metrics—it’s just limiting to your overall understanding of your campaign. These traffic-based metrics only tell you how often your ads are being viewed and/or clicked. And while traffic is definitely something you want to pay attention to—after all, you need people to see your ads in order to interact with them—it doesn’t paint a full picture of how well your campaign is actually doing. Maybe you’re not getting a ton of clicks on a certain campaign, but if you’re getting a lot of paying customers out of it, who cares?
That brings us to what you should be focusing on.

Related: The Four Most Commonly Misunderstood PPC Metrics

Track Your Ads’ Conversion Rates

When you want to measure how well your ads are performing, look at the conversion rate. This is the only way to tell whether your campaigns are actually helping your business make money. It’s one thing for people to click on them, but that’s not enough: you also need to be converting those clicks into leads. Clicks alone aren’t going to help your business grow (unless, of course, your only goal is to create brand awareness).
You can set up conversion tracking on Google AdWords and Bing Ads yourself. Then, just sit back and check the reports as they develop.
Conversion tracking will show you the following metrics:

  • Cost per conversion: How much each conversion costs (on average).
  • Conversion rate: How often a click leads to a conversion.
  • Value per conversion: How much each conversion is potentially worth (you fill this out yourself).
  • Total conversion value: The total value of all conversions.
  • Conversion value per cost: How much each conversion is worth compared to how much they cost.
  • Conversion value per click: Total conversion value divided by total number of clicks.

And don’t forget to track phone leads in addition to online leads (newsletter signups, form submissions, purchases, etc.). For many businesses that provide local services like accounting, massage therapy, HVAC, and so on, the phone is the primary way customers contact them.
If you’re banking on phone calls, then you definitely need to incorporate phone tracking into your conversion monitoring. Assign a unique call-tracking number to each campaign so you can identify which ad generated which lead.

Go a Step Further and Calculate ROI

If you really want to be a PPC rock star, then you can calculate the ROI of your campaigns. Doing so will tell you which ads are actually generating money for your business (as opposed to just traffic or leads).
Calculating ROI is rather complicated, and there are several different methods you can use. One helpful tool is a customer relationship management (CRM) software that tracks all of your leads and sales data. A CRM will prevent you from having to record everything manually.
Regardless of where or how your sales data is stored, you can calculate your ROI by comparing how much you spent on each campaign (including cost per click and cost per conversion) and how many sales dollars it generated. The result is a concrete number that tells you which PPC campaigns are most contributing to your bottom line.

All Metrics Fit Together

There’s no single metric that tells the whole story on its own. Likewise, there’s no metric that you should just flat-out ignore, either. Look at all of the metrics together like pieces of a puzzle.
For example, you can tell if something is wrong with your landing page content if you have a high CTR (meaning lots of people are clicking on your ads) but a surprisingly low conversion rate. Clearly, people are interested in your ad but are then turned off by your landing page. Now you know it’s time to make that content more compelling so your visitors will feel motivated to fill out a form, contact you, or take whatever action is your goal.
When you put all of the above information into practice, you’ll be in a much better position to maximize your conversions and get more bang for your PPC buck.
Still unsure of the best strategy for weighing your PPC metrics? Would you feel more comfortable in the hands of a professional? The team at Prospect Genius offers effective pay-per-click marketing management and transparent pricing. Call now to find out how we can help.

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