Your business can’t have an effective online presence if it doesn’t have any customer reviews. Why? Because when people are hiring a new business, they want to be sure they’re making the right choice. Reading about other people’s experiences helps them decide which business will best align with their needs. They’ll be able to see […]
Are you like the countless other small business owners who have been feeling frustrated—to say the least—with Yelp’s review filter? It’s okay if you are. Prospect Genius certainly is, too. Half of the frustration comes from how much Yelp’s review filter obviously favors paid advertisers. The other half comes from how skillfully Yelp seems to be covering it up. […]
Has Yext recently told you there’s incorrect or missing information about your business online? Yext has been sending reports to small business owners claiming that they aren’t listed on certain sites. These reports contain the alleged “results” of a scan of your business’s directory listings. They are completely inaccurate. Their sole function, at best, is to […]
How much do you know about your small business’s directory listings? Our guess: Not nearly as much as you should. They may seem negligible compared to the overwhelming, day-to-day demands of running a business; however, if you don’t stay on top of them, your directory listings could wind up being populated with incorrect information about your company. […]
You keep hearing about how important it is to have customer reviews on your Google, Yelp, and Facebook listings. In fact, a majority of what you’ve heard has probably come straight from us. After all, we’re always harping on the fact that customer reviews are crucial because they improve your SEO and make you more appealing […]
Are you frustrated because Yelp is hiding all 10 of your positive reviews, and showing just the one, bogus, negative review? You’re not alone. Thousands of businesses have suffered through the exact same situation. In fact, Prospect Genius is one of them! While Yelp may often succeed in its purpose—”To connect people with great local […]
No matter how many success stories we create, virtually no campaign ever runs as smoothly as we’d like. That’s just the nature of online advertising. Working in conjunction with independent entities like search engines, phone companies, and business directories means there’s a lot that’s out of our control. All anyone can do is keep an […]
They say you can’t believe everything you read on the Internet—but try telling that to online consumers. A recent study shows that nearly 80% of consumers in the U.S. and Canada trust online reviews as much as personal recommendations. That’s why our blog covers the topic of customer reviews so heavily. With the vast majority of […]
Day in and day out, you’re churning out terrific work for seemingly appreciative customers. You have no shortage of confidence in the quality of your services. So how come your online presence doesn’t reflect that? Why aren’t your company’s customer reviews pages brimming with five-star ratings? Unfortunately, it’s not enough to perform dependable dryer repairs […]
Customer reviews are a blessing and a curse. When you have countless satisfied customers leaving you glowing reviews on directories like Google+ Local, Yelp, Facebook, Angie’s List, CitySearch, and so on, your business gets a huge boost and your self-esteem soars. But as soon as you notice one negative review, a record scratches and the party stops. […]
Last month, we issued a post detailing the problems that the popular site Yelp causes for small, local businesses in all different corners of the country. In today’s followup post, we’ll detail how, like many businesses, Prospect Genius was hit by Yelp’s well meant but poorly executed practices. It was an unfortunate experience, to say […]
Small businesses in every corner of the country are wondering where all of their good Yelp reviews have gone. Yelp’s official website states that their primary purpose is “to connect people with great local businesses.” What they don’t tell you is that a large number of these upstanding local businesses are feeling the squeeze of […]