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You are here: Home / Archives for Google Algorithm

Are You Chasing ‘Fresh Content’ for Nothing? What Local Service Websites Really Need

Last Updated: May 5, 2025

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You’ve probably heard the phrase “Google loves fresh content.” And while there’s some truth to that, there’s also a lot of confusion, especially for local service businesses like plumbers, electricians, contractors, etc.

Unfortunately, that confusion is being used to sell all kinds of unnecessary content updates and “SEO services” that don’t move the needle (and might even hurt your rankings.) If you’ve ever been told to keep rewriting your “Water Heater Installation” page just to stay “fresh,” this post is for you.

Let’s break down what Google really means by freshness, when it matters, and how you can use it strategically, without wasting your time or money.

Does Google Prioritize Freshness for Small Business Websites?

Yes, Google’s algorithm does consider freshness, especially for time-sensitive searches like news, sports scores, or celebrity gossip (thanks, Taylor Swift). This started with updates like the Caffeine Update (2010) and Freshness Update (2011). But here’s the thing: if someone’s searching “fix leaky faucet” or “plumber near me,” they’re not looking for the latest info. Instead they want relevant and reliable info.

That’s why your core service pages (like drain cleaning or water heater repair) don’t need to be updated constantly. Google is more interested in how helpful, trustworthy, and locally relevant your content is.

When Does Fresh Content Actually Matter?

While static service pages are fine as-is (as long as they’re solid), fresh content does help in the right places:

  1. Local SEO Boosts
    Regularly adding content that highlights recent jobs or local testimonials helps show Google (and your customers) that you’re active in your community. Think: “How We Fixed a Burst Pipe in [Your City] Last Week.”
  2. Helpful, Evergreen Blog Posts
    A monthly blog post like “5 Signs It’s Time to Replace Your Water Heater” or “Why Pipes Freeze in [Your State]” builds authority and ranks for long-tail searches. No need to post weekly fluff since Google prefers quality over quantity.
  3. Changes in Services or Codes
    If you add new services or there’s a change in plumbing regulations, then yes, update or add content. That shows you’re staying current and trustworthy (which ties into Google’s E-E-A-T framework: Experience, Expertise, Authoritativeness, and Trustworthiness).
  4. Seasonal Trends
    Creating content around seasonal problems like frozen pipes in winter or sump pump tips during rainy months can pull in timely traffic.

Should You Keep Updating Your Service Pages?

No, not unless something actually changes. Tweaking them just to seem “fresh” won’t help and can actually hurt your rankings if it disrupts the user experience. Focus on making those core pages clear, informative, and SEO-friendly. Include things like:

  • What the service is
  • How it works
  • What it costs
  • Service areas
  • Customer reviews and trust signals

Once that’s dialed in, you’re golden.

Want Fresh, SEO-Friendly Content Without the Headache?

Most business owners have zero time for writing blog posts. It’s one of 200 items on your list that never see the light of day. That’s where our SocialStream comes in. We write a high-quality blog post for you every month, tailored to your services, your region, and the questions your customers are asking. That means your site stays fresh, relevant, and optimized for SEO, without you ever having to touch a keyboard. It’s helping tons of our clients stay off a screen but stay high in the rankings, especially for long-tail (more specific) search terms.

Final Takeaway

You don’t need to constantly rewrite every page on your website. Instead, make sure your core pages are strong, accurate, and user-focused. Then, sprinkle in fresh content where it adds value. Focus on things like answering customer questions, targeting seasonal searches, or showcasing recent work and awards.

And if you want someone to handle that for you? That’s exactly what SocialStream was built for. Reach out and we’ll tell you all about it…maybe it’s right for you too.

Fresh Content FAQs


Google’s algorithm considers freshness mainly for time-sensitive searches like news or sports scores, but for core service pages such as drain cleaning or water heater repair on small business websites, content relevance, trust signals, and local relevance are more important than constant updates.


Fresh content matters when you publish local SEO boosts like case studies highlighting recent jobs or local testimonials, create evergreen blog posts on topics like ‘5 Signs It’s Time to Replace Your Water Heater’, update content for new services or changes in industry codes, or produce seasonal articles that address specific customer needs.


Types of fresh content that boost local SEO include recent job spotlights such as ‘How We Fixed a Burst Pipe in [Your City] Last Week’, local customer testimonials, evergreen blog posts like ‘Why Pipes Freeze in [Your State]’, updates on new plumbing services or code changes, and seasonal tips like preventing frozen pipes in winter.


You should only update core service pages such as drain cleaning or water heater repair descriptions when there are actual changes—like updated pricing, added service areas, or new procedures; tweaking core service pages solely to appear ‘fresh’ can disrupt user experience and harm your rankings.


Seasonal content—like guides for preventing frozen pipes in winter or sump pump maintenance during rainy seasons—attracts timely traffic, demonstrates that your plumbing business is active in the community, and signals relevance to both Google and potential customers.


An evergreen blog post covers topics that remain relevant over time, such as ‘5 Signs It’s Time to Replace Your Water Heater’ or ‘Why Pipes Freeze in [Your State]’, helping your site build authority and rank for long-tail keywords without the need for constant rewrites.


Focusing on Google’s E-E-A-T framework—Experience, Expertise, Authoritativeness, and Trustworthiness—by showcasing real plumbing expertise, sharing credentials, and providing accurate service information is more effective for SEO than superficial content tweaks made solely to appear fresh.


SocialStream delivers monthly professional blog posts tailored to your plumbing or local service business, ensuring your website stays fresh, relevant, and optimized for SEO without requiring you to write content or manage updates yourself.

Why Googling Yourself Won’t Tell You What You Need to Know

Last Updated: February 15, 2024

Finding out how you rank on Google should be pretty simple, right? It feels like a quick search for your business name is all you’d need to do. Unfortunately, Google makes this way more complicated than it has to be.
Although it’s perfectly logical for you to assume you can check your ranking just by googling yourself, that’s not the reality.

Keep reading to find out how googling your own company name doesn’t actually give you a clear picture of your site’s performance. We’ll also give you some tips on what you should look at, instead. So read on!

Google Personalizes Your Search Results

Why? Well, it all boils down to Google’s search algorithm.

You’ve probably heard about this elusive “algorithm” many times before—maybe even right here on this blog. The algorithm is a tool Google uses to provide each individual user with a personalized experience. In other words, it’s designed to provide you with the search results it believes you want to see. Often, this means you and your friends, relatives, and coworkers could all get different results for the same search terms.

How does Google customize your search experience? It does so by factoring in things like:

  • Your browser’s search history
  • Your search terms
  • Your browser’s IP address (i.e. your physical location)
  • Whether you’re logged into your Google account (thus sharing even more personal data)

So, right off the bat, you can see how a quick Google search won’t give you a clear, objective picture of what your ranking looks like.

But that’s not the only bad thing about googling yourself…

Clicks Skew Results

The practice of frequently googling your company name can actually become harmful to your business over time.

This is because Google also keeps track of what you click. (The purpose of this is so Google can learn your habits and deliver results it thinks you want to see.) So, if you continually search for your company name and don’t click on the results, Google will assume you don’t like those results, and it will eventually stop showing them to you.

The reverse is true, also: If you search for your company name and always click on your website in the results, you’re bound to see it appear in a higher position every time.

In other words, whether you click or don’t click, you’re driving your company’s placement up or down in your own individualized search results. This gives you a skewed perception of how your site is actually performing for other people.

Does Ranking Even Matter, Anyway?

It may seem like you’re stuck in a losing battle, but here’s the good news: Your website’s ranking doesn’t even matter!

[record scratch]

You read that correctly. Although it may seem reasonable to expect your ranking to be a solid indicator of how well your website is doing, there are many other data points that can tell you this with greater accuracy.

After all, your placement in search results is only relevant to a very narrow, specific set of conditions, as we outlined above. So, instead, you should be focusing on other metrics like:

  • Your overall website traffic
  • Website traffic trends (i.e. whether your visitor numbers are going up or down)
  • Sales funnels (i.e. the series of steps leading a potential customer to your site and then to take further action, like filling out a contact form or calling you directly)
  • Conversion rates (i.e. how many sales you’re making as compared to how many people are visiting your site)

Check out Google Analytics for all this info. It’s a free tool, so don’t hesitate!

Focus on Your Site Visitors

In simpler terms, you should be focusing on your website visitors, instead: Look at how they’re getting to your site and where they’re coming from. (After all, they could be coming from word of mouth, social media, local business directories, etc.)

Then, look at whether you’re doing a good job of turning those visitors into paying customers. These are the factors that actually have an impact on your bottom line.

Ranking is more or less irrelevant.

Could You Be Targeted Next by Google's Aggressive New Filter?

Last Updated: February 15, 2024

Raise your hand if you wish Google would stop making secret updates already! Just when you think you’ve mastered local search, Google launches a change that turns everything on its head. This time, it’s the Hawk update.
This latest update has serious, wide-reaching consequences for small, local businesses like yours. It’s crucial you understand the impact this update could have on your business. That way you can take steps to protect yourself. Keep reading to find out everything you need to know.

First, a Quick Summary of Google’s Hawk Update

At the end of August 2017, local SEO expert Joy Hawkins detected a change in Google’s local search filter. She noticed that Google’s search results had stopped showing certain businesses that used to rank locally. As it turns out, Google was bumping select businesses if they shared a similar category and street address with another business that had a higher ranking.
To be fair, Hawkins notes that this is an improvement on the update immediately preceding it. The previous update (known as “Possum”) applied to any businesses that were even *near* each other. So, if two plumbers were located on the same block, one of them would be filtered out of the results. Thankfully, the Hawk update seems to have rectified that.
Now, the local search algorithm narrows its focus on businesses that share the same street address and category. The intention, Hawkins explains, is “to help ensure that multiple listings for the same company don’t monopolize the search results.” However, it’s having a massively negative effect on many legitimate businesses.

How the Hawk Update Affects You

You might think, “Well, good. That means fewer spammers and impostors.” To an extent, you’d be right. However, lots of local businesses share commercial building space. Moreover, many local service providers (like plumbers, handymen, appliance repairmen, etc.) operate out of their homes and use P.O. boxes and UPS stores for their listings to avoid advertising their home addresses. They’re perfectly legitimate businesses, but their listings are now vulnerable.
In fact, we are seeing Google auto-suspend numerous clients with virtual mailboxes (especially UPS Stores) as soon as we try to verify their listings. This tells us Google is maintaining a database of virtual addresses so it can prevent businesses from using them. Ever since the Hawk update rolled out (and even a little earlier), we haven’t been able to use a UPS Store address for a new client without the listing getting suspended.
If that all sounds too technical, let’s boil it down. Here’s what you need to know: Google’s new update poses a major threat to any business that uses a virtual mailbox. If you use a UPS Store or a similar type of virtual address, Google could bump you from local search results while a competitor remains. According to Hawkins, when there’s more than one business at the same location, “Google picks the most relevant listing of the bunch and filters the rest. It’s very similar to what they do organically with duplicate content.”
But how does Google pick “the most relevant listing”? That, in keeping with Google’s m.o., is a mystery. However, based on past and current trends, we can assume Google makes this distinction the same way it assigns ranking: by looking at a business’s website content, customer reviews, backlinks, and other supporting data.
In short, you may be affected by this latest update if you:

  • Rent space in a commercial building that also houses similar businesses
  • Use a mailbox at a nearby UPS store to avoid listing your private residence
  • Do either of these two things and don’t have an established web presence yet

Needless to say, this applies to a lot of businesses. So, this begs the question: How can you prevent damage to your listing?

How to Protect Your Local Business Listing

There are no guarantees when it comes to Google. However, you can minimize the likelihood of Google filtering you out by making some changes. For example:

  • Just use your home address. This is the best option because, ultimately, this is what Google wants. It wants every business using a physical street address. All signs point to Google only becoming more aggressive with virtual addresses in the future. Biting the bullet and switching to your home address will cause less trouble in the long run.
  • If you really don’t want to use your home address, choose another virtual mailbox that’s not a UPS Store. (We can help you choose one.)
  • Start building your web presence and get more reviews on your listing. Lead Google to view your business as the “most relevant.” This way, it will be less likely to bump you from the search results.

Unfortunately, there’s no quick or easy solution here because every case is so different. Your chances of being filtered out of local search results go up or down depending on your location, industry, and competitors. In other words, the solution can only be determined on a case-by-case basis.
For this reason, our specialists are available to help any business owner who is concerned about the Hawk update. We’ll check out your web presence, analyze your case, and provide you with a sound strategy to minimize damage. Please don’t hesitate to call or email us for help.

Warning: Your Social Media Strategy Could Make or Break Your SEO

Last Updated: August 24, 2017

When it comes to SEO, how important is your social media strategy?
It’s an ongoing debate. In 2014, Google’s Matt Cutts proclaimed that “social signals,” like posts on Facebook and Twitter, have nothing to do with Google’s search algorithm. This directly opposed what many industry specialists believed at the time. In fact, numerous SEO experts still argue that social media influences search rankings, even if “social signals” aren’t really a thing.
Jasmine Sandler, an experienced digital marketing consultant, is one of these experts. In an article published on Search Engine Journal this month, Sandler states, “It’s still undeniable that a proper social media strategy – both paid and organic – is critical to help increase your rankings and overall search visibility over time.”
Sandler’s article, “3 Ways a Solid Social Media Program Can Increase SEO Rank in 2017,” demonstrates how a thoughtful social media strategy can have a positive influence on your web visibility.

1. Social Media Strategy Establishes Your Brand

The first way Sandler says social media impacts SEO is through branding. Having an active and strategic social media presence can help you establish your company’s personality, service offerings, and overall mission.
“The brand equity and strength behind what the company is selling is what ultimately converts consumers,” Sandler explains. “After all, people buy for two simple reasons: trust and likeness of a person or a brand.” In other words, highlighting your business’s personality and gaining your audience’s trust will put you on the right path toward attracting new customers.
As people become increasingly aware of your brand, they’ll visit your website, google your company name, and even refer you to other people. This uptick in demand for your business will surely be picked up by Google’s search algorithms.

2. Social Profiles Appear in Google Results

Have you ever searched for a local business and noticed their Facebook page, Twitter page, or LinkedIn profile in the results? It’s very common for social profiles to appear at the top of search results pages. As Sandler points out, this could have a big impact on how users perceive businesses.
For example, if they google your business and find an inactive, incomplete profile in the results, they’ll be disappointed. They won’t perceive you as established, and they’ll be wary of your lack of followers. This could prompt them to keep searching and find a local competitor—one that seems more legitimate—instead.
On the other hand, they might google you and find a Facebook page that has engaging content, lots of likes, and a positive rating. Once they’re impressed with your Facebook page, they’re more likely to click over to your website. The more people who visit and spend time on your website, the better your SEO ranking.

3. Social Platforms Have Their Own Search Functions

Finally, Sandler explains that social platforms like Facebook and LinkedIn have intelligent search engines of their own. And, as we know, people are increasingly using social media, primarily Facebook, to learn about businesses.
So, if people are searching for businesses on social media instead of Google, it’s all the more vital for you to have your social profiles set up. If your profile doesn’t have a good description of your company with certain keywords, users won’t discover you. Or, what if they do discover you and find a lackluster profile? They probably won’t be intrigued enough to click to your website. The function of your social media page is to keep people interested so they visit your website.
The takeaway? If your ultimate goal is to drive more people to your website, a sound social media strategy will make that possible.
We encourage you to check out Sandler’s full article for more details and social media tips!

Do You Know What Siri and Voice Searches Mean for Your Website?

Last Updated: January 11, 2017

When we shared our online marketing predictions for 2017, we detailed how Google is doubling-down on catering to its users’ expectations and experiences. And as virtual personal assistants like Cortana and Siri become more prominent in users’ lives, Google is seeing a significant increase in voice searches.

What Do Voice Searches Have to Do With You?

You’ve probably seen someone use voice search on their smartphone. Maybe you’ve even used it yourself.
With voice searches, users speak in complete questions. For example, they’ll say out loud, “Hey Siri, what’s the best kind of floss to use?” instead of manually typing “best floss brands” into the search box. The assistant sends these questions to Google. Then, it’s up to Google to process the question and deliver relevant, informative answers at lightning speed. This is why Google continues to hone its algorithm so it can process natural language and find precisely what users are looking for.
To aid in discovering webpages that are relevant to users’ questions, Google has adapted a new system called Latent Semantic Indexing (LSI). By using LSI, Google actually analyzes the content of individual webpages, assessing synonyms and context instead of just scanning them for identical keyword matches. This produces search results that satisfy a search query in a more specific, helpful way.
So, now that you have a basic understanding of how voice search has impacted Google’s nuts and bolts, we can get to what you really came here for: How will the voice search trend impact you?

Target Your Content

Because of the dominance of voice searches, your website needs to be chock full of valuable information that pertains to people’s pressing interests. This was always the case to a certain extent, but now it’s even more urgent.
If you want Google’s LSI system to capture your content and present it in the search results, your content needs to demonstrate crystal-clear relevance to the user’s query. A few well placed keywords aren’t enough anymore. This means there’s a strong chance you’ll need to rewrite—or, at the very least, expand—the content on your webpages. There’s really no way around it.
We suggest starting with a free tool like Answerthepublic.com. When you input a keyword relevant to your business, the tool will show you all the questions users are asking about it. For example, some of the popular questions related to the keyword “floss” are:

  • “How to floss back teeth with braces?”
  • “When to floss toddler’s teeth?”
  • “What does floss do?”
  • “Which is better, floss or mouthwash?”
  • “Who invented dental floss?”

The tool gives you hundreds of questions to choose from. To keep this example going, if you’re a dentist or orthodontist, you may want to consider writing a blog post about how to floss with braces or why floss is better than mouthwash. Or you may even want to have a whole page dedicated to flossing and answer some of the most popular questions there.
The point is, your efforts in promoting your business will go much further if these types of natural language questions influence the content on your site. This is the kind of content voice searches are targeting.

Use Keywords in Moderation

This is another rule that’s been around for a few years now. However, many business owners and some marketers still haven’t embraced it. Keyword stuffing is out.
A surefire way to make your content look like spam is to jam as many keywords as possible into it. Not only does this read terribly to humans, but it also lowers your Quality Score with Google. Search bots will recognize that your keyword-laden content isn’t bringing any informational value to the table.
Obviously, keywords are still important. However, keep your focus keyword density between 0.5% and 2.5%. Any more than that will read poorly and degrade your content’s value. Additionally, sprinkle in a variety of other relevant keywords, too, because Google’s LSI will now recognize them as synonyms in the context of your page. This means you can write naturally and still score big SEO points.

Above All, Make the Content Good

The goal of your online marketing efforts is to attract new customers. While it’s certainly important to rank well with search engines and their mystical algorithms, you ultimately want to gain the trust and interest of real people. So whatever you do, make sure you write your content in a clear, compelling way.
If you cringe at the idea of writing all your content yourself (What? You’re not a nerd like me?), you do have some loopholes available. Mainly, you can have someone else write your content for you! Many marketers and freelance writers offer ghost writing services.
A large number of business owners find ghost writing worth the small investment because it means:

  1. They get high-quality content that appeals to both search engines and humans.
  2. They save their energy for other projects.
  3. They spend evenings with their families instead of on the computer.
  4. They avoid bone-chilling flashbacks to high school essay assignments.

So whether you choose the DIY route or the ghost writing route, our advice is still the same: Create content your audience wants to read, write it naturally, and don’t overdo it with the keywords. 
Good luck!
And just for fun, here’s a quote from Search Engine Land’s report on an April 2016 keynote address by Google’s director of conversational search:

Google’s goal is to emulate the Star Trek computer, which allowed users to have conversations with the computer while accessing all of the world’s information at the same time.

The future is here.

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