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You are here: Home / Archives for Blog / Tips and Tricks

Understanding the Impact of Frequent Searches on Your Business’s Google Rankings

Last Updated: February 8, 2024

Hello to all our valued clients at Prospect Genius! Today, we’re diving into an important aspect of digital marketing that is often overlooked: the impact of frequently Googling your own business. Whether you’re running an appliance repair service, a plumbing business, or a landscaping company, understanding this can be crucial for your online presence.

Over-the-shoulder shot of a man using Google on his laptop

The Intricacies of Google’s Search Algorithm: How Repetitive Searches Can Mislead

Google’s search algorithm is a complex beast, continually evolving to deliver the most relevant search results to its users. One key aspect of this algorithm is personalization. When you regularly search for your business, Google tailors these results based on your search history and location, presenting a skewed view of where your business actually ranks for others.

If you’re constantly searching for your business, you’re not getting an accurate picture of your actual search engine ranking. This is primarily because Google personalizes search results based on past search behavior, location, and other personal data. When you frequently search for your own business, Google’s algorithm interprets this as a strong interest in that particular query and adjusts the results accordingly. This means that your business might appear higher in the search results for you, but not for a potential customer or client searching under different conditions.

This skewed perspective can lead to misguided SEO strategies. For instance, you might become complacent, thinking your SEO efforts are more effective than they truly are, or you might overestimate the visibility of your competitors. Additionally, this self-searching can also influence Google’s understanding of your location relative to your business, potentially affecting local SEO dynamics. Essentially, frequent searches create a feedback loop that distorts the reality of your online presence, making it challenging to accurately assess and strategize for your actual search engine ranking.

Rather than obsessing over your Google rank through repetitive searches, your energy is better spent on enhancing the user experience of your website. A well-designed, user-friendly website is more likely to convert visitors into paying customers. Ensure your site is easy to navigate, loads quickly, and provides all the necessary information about your services. Remember, a positive user experience is a key factor in Google’s ranking algorithm.

Invest time in creating content that speaks to your audience. A blog that answers common questions, showcases your expertise, or shares customer success stories can be incredibly powerful. Not only does this add value for your visitors, but it also signals to Google that your site is a relevant, authoritative source in your industry.

Group of four high-fiving over table

Introducing AdTrax by Prospect Genius: Your Partner in Digital Success

To accurately monitor your website’s performance without the pitfalls of personal bias, you might consider using a third party tool that can track how your website tends to rank for specific search queries. Prospect Genius is proud to offer AdTrax, a tool that offers unbiased, automated monitoring of your website’s rankings. AdTrax gives you a clear, accurate picture of your online presence, helping you make informed decisions about your SEO and marketing strategies. We understand the challenges small businesses face in navigating the digital world, and we strive to create products that support your business’s growth and success.

Frequent searches of your own business can distort your view of your website’s actual performance on Google. Focus on providing a great user experience and consider using tools like AdTrax to get accurate insights. If you have any questions or need assistance, don’t hesitate to reach out to us at Prospect Genius. We’re here to help you make the most of your online presence!

Navigating Google Ads for Your Small Business

Last Updated: February 8, 2024

A graphical and simplistic illustration, depicting a small business owner navigating an online advertising website.

Understanding Google Ads: A Key Tool for Business Growth

In the dynamic world of online marketing, Google Ads stands out as a powerful platform that can significantly boost your business’s visibility and customer reach. Whether you’re running an appliance repair service, a plumbing business, or a landscaping company, Google Ads offers a tailored approach to reach potential customers precisely when they’re searching for the services you offer.

Google Ads operates on a pay-per-click (PPC) model, meaning you pay only when someone clicks on your ad. This model provides an efficient way to target your advertising to a relevant audience, making it a valuable tool for businesses of all sizes, especially small and medium-sized enterprises (SMEs) looking to expand their market reach.

Navigating Google Ads Billing: What You Need to Know

  1. Billing Cycle and Amounts: Google Ads uses a somewhat flexible billing cycle. Essentially, you’ll be charged either at the end of a billing period or when your spending hits a certain threshold, whichever comes first. You can count on being billed by Google Ads at least once a month. Your payment thresholds can increase over time as you continue using Google Ads, offering more convenience and fewer interruptions to your campaigns. When it comes to the actual amount you’re billed— that will vary. Your Google Ads bill with depend on your ad spend during that period.
  2. Accepted Payment Methods: Google Ads is accommodating with its payment options. It typically accepts major credit and debit cards, bank account details for direct debit, and in some regions, digital wallets. The availability of these methods varies based on your geographic location.
  3. Budgeting for Google Ads: The cost of a Google Ads campaign can vary greatly depending on factors like your industry, competition, and the keywords you’re targeting. For small businesses, even a modest budget can yield tangible results. The key is to focus on well-targeted, high-quality ads rather than just the amount spent. If you’d like to talk more about what the best budget for your Google Ads campaign would be, don’t be afraid to give us a call. We can talk specifics about your business and your goals.
  4. Setting a Budget or Spending Limit: Google Ads allows you to set a daily budget for each of your campaigns. This gives you control over how much you’re willing to spend on a particular ad each day, ensuring you don’t overspend. Additionally, while Google may exceed your daily budget on a given day, it will balance this over the month, so you will not spend more than your monthly cap (This is calculated by multiplying your daily budget by 30.4, the average number of days in a month). We also recommend adding in fail safes using Google Ad’s “Rules” panel, ensuring that your campaign never overspends.
  5. Handling Payment Issues: If your payment method is declined, or if there’s an issue with your billing, Google Ads will notify you and pause your campaigns until the issue is resolved. It’s crucial to keep your payment information up to date to avoid such interruptions. In cases of non-payment, your account may be suspended, affecting your current and future campaigns. Therefore, prompt attention to billing notifications is essential.

Two coworkers high-fiving over a table full of paperwork

Embracing Google Ads for Your Business’s Success

Google Ads offers an excellent opportunity for small businesses like yours to compete on an even playing field with larger companies. By understanding and effectively managing your Google Ads campaigns and finances, you’re not just advertising; you’re strategically positioning your business for growth and success in the digital marketplace.

As you embark on or continue your journey with Google Ads, remember that it’s a flexible and scalable tool. Start small, understand the process, and gradually increase your investment as you see the benefits and understand the system better. If you’re ever in doubt, don’t hesitate to reach out to professional marketing agencies like ours for guidance and support.

We hope this guide has been informative and reassuring. Google Ads can seem daunting, but with the right approach and understanding, it can be a game-changer for your business. Remember, the world of online advertising is ever-evolving, and staying informed and adaptable is key to leveraging its full potential.

Transform Your Website into a 24/7 Customer Service Hub with Our New AI Chatbot

Last Updated: February 8, 2024

Hello valued readers!

In an era where instant gratification isn’t just desired but expected, businesses like yours need to stay ahead of the curve. Here at Prospect Genius, we’ve been hard at work crafting a revolutionary tool that will not only meet but exceed the expectations of your website visitors. Introducing the latest addition to our suite of services: Personalized AI Chatbots tailored for your small business.

Imagine a digital secretary that never sleeps, eats, or takes a break. This secretary is always available to answer your customers’ questions with the precision and friendliness you’d expect from your best employee. That’s what our AI chatbot offers. It’s not just a chatbot; it’s an extension of your business’s commitment to stellar customer service.

Woman at laptop interacting with AI chatbot

Why Do You Need a Chatbot?

  • After-Hours Inquiries: Your business may close at 5 PM, but your customers’ needs do not. With an AI chatbot, late-night visitors can get immediate responses to their questions about your services, operating hours, and more.
  • Busy Periods: There are times when call volumes are high, and wait times are long. A chatbot can alleviate this burden by handling the common queries, freeing up your staff to deal with more complex issues.
  • Quick Transactions: For customers who prefer to cut to the chase, a chatbot can quickly guide them to resources for booking appointments, checking service availabilities, or navigating your website.

A Tailored Experience

Every business is unique, and that’s why our chatbots are personalized. They are meticulously trained on the specifics of your business. Whether it’s detailing your handcrafted jewelry pieces or explaining your automotive repair services, our chatbots will interact with your clientele as an informed member of your team.

Boost Efficiency and Engagement

Your website is your digital storefront, and with our AI chatbot, it’s like having a welcoming committee that’s always on duty. It answers FAQs, guides users through your website, and can even help gather emails and phone numbers for follow-ups. This not only enhances user experience but also frees up your staff to focus on the tasks that truly need human touch.

Man smiling as he looks at his tablet, which displays graphs indicating positive trends in customer engagement and satisfaction due to the chatbot.

Don’t Let Your Website Be Left Behind: Call Us Today!

For our valued Prospect Genius clients, this is the game-changer you’ve been waiting for. Say goodbye to missed opportunities and hello to enhanced customer satisfaction. Let’s make your website the powerful first point of contact it was meant to be.

To learn more about integrating a dynamic AI chatbot into your website, reach out to us. The future of your customer service is just a call or an email away. Harness the power of AI and let your business thrive.

Experience the synergy of technology and personalized care. Contact Prospect Genius today to bring the future to your website.

Know the Pitfalls of Having Multiple Websites for Your Business

Last Updated: February 8, 2024

Building a strong online presence is essential for the health of your business. Having more than one website, though, does not actually improve your online presence. In fact, multiple websites can actually lead to reduced performance and customer confusion.

Google search open on desktop computer

Multiple Websites Compromise SEO

Search Engine Optimization, or SEO, is the process of improving your website’s position in online search results. The higher a site’s ranking, the more people will click on it. Prospect Genius specializes in SEO in order to help our clients rise to the top of search engine results.

Having multiple websites undercuts any SEO efforts, however, because the algorithms that search engines such as Google and Bing use to determine search rankings penalizes this behavior. When both of your sites end up competing with each other for rankings in search results, both of them will lose!

Man confused on the phone, looking at computer

Double Sites, Double Confusion

When customers search for your business on the web, what happens when they find two sites for the same company? At best, they’ll be confused. At worst, they’ll be mistrustful. Either way, they may choose to navigate to a different business altogether.

On a logistical level, it’s also challenging for business owners to keep multiple websites current and consistent. For example, changes to location, hours, and services have to be updated on all sites (and can cause major issues if they’re not).

Additionally, the impact of a company’s brand can be compromised if you have multiple websites. It’s hard to keep a true sense of consistency and brand recognition with duplicate sites, especially if you’re using different hosting platforms.

In the end, creating and hosting a second website is simply not a good use of money. There are more effective ways to boost your web presence without harming the online traction you already have.

Is a Second Site Ever a Good Idea?

In rare cases, having a second website might be warranted. For example, if your business has another location that’s more than 50 miles from the primary location, having a second website might be the way to go. These cases are few and far between, though, and keeping to one website is generally the best course of action.

If you encounter pressure to buy a second website, ignore it. If a solicitor calls you to say it’s a good idea, simply hang up. If you get an email urging you to double up on your sites, delete it.

Group of four high-fiving over table

For Prospect Genius clients who may have chosen to get a second site, the best way to manage the situation is to tell us! We’ll work 1:1 with you to shut down the secondary site and redirect traffic to your main site. We’ll also discuss any changes that you want to make to your primary site so that it looks and works the way you want it to.

As your website and SEO team, Prospect Genius is here to make your business stand out online. Call or email us today to find out how we can make your web presence strong, clear, and consistent.

Blocked From Signing In to Old Google Business Accounts – FIXED!

Last Updated: December 8, 2020

If you’re a local SEO practitioner or a small business owner managing your own Google account, you’ve almost certainly received this Google security alert at some point:

It looks like someone else might be trying to access your Google Account. For your protection, you can’t sign in right now.

Try again later or sign in from a different device.

That’s the exact message we receive when Google blocks us from logging into a client’s old Google business account when the account has been inactive for a few years.

To date, we’ve been unable to find a reliable workaround for this common roadblock. None of the suggested solutions we’ve found online have been helpful, either, because they tell you to sign in from the original device that the account was created on—the theory being that you can take advantage of the old session cookie to remember your credentials. However, when you no longer have access to a device or machine from several years ago—which most people don’t—this trick doesn’t work.

And somehow, this is still the prevailing solution floating around the internet. Until now.

After wasting countless afternoons over the years banging our heads against our desks, we finally had a breakthrough today. We figured out how to resolve this Google login problem ourselves. And we’re now going to share it with you.

How to Get Unblocked From a Google Business Account

The next time you see that dreaded security message when signing into an old Google account, here’s what to do:

  • Go back to the login page.
  • Enter the username or email address.
  • Click “Forgot Password.”
  • Go through the steps of account recovery:
    • Enter the last known password.
    • Wait for an email confirmation from Google.
    • Send the SMS code to a real cell phone number that hasn’t been used on any other accounts recently.

That last step is key.

If you’re a local SEO practitioner like us, you may be in the habit of using the same company phone when setting up your clients’ Google My Business accounts. It makes the job a lot faster and easier. However, it appears Google is detecting repeat phone numbers, and recovering an account with one of those numbers doesn’t work.

We were shocked and relieved to finally discover a workaround* for this problem that has been driving us crazy for years. That’s why we wasted no time in sharing it with you here on our blog. All of us SEO practitioners have to stick together if we want to keep pace with Google.

So, try out this trick and let us know if it works for you! Good luck!

 

*So far, we’ve only had one case where this workaround failed, generating this error message: “You’re trying to sign in on a device Google doesn’t recognize, and we don’t have enough information to verify that it’s you. For your protection, you can’t sign in here right now. Try again later or sign in from a different device.” With this message, we can’t get Google to do anything other than ask us for username and password. Even the usual account recovery steps are unavailable. 

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