Search Results for: customer reviews

ScamWatch: Review Extortion Scams Are On the Rise

Last Updated: March 2, 2026

Leer en español There’s a troubling new scam making the rounds, and it’s picking up steam fast. Fake 1-star Google reviews are being posted on small business listings, followed by extortion-style emails demanding payment to take them down. Unfortunately, two of our clients (BNP consulting & Lock Works) have already been hit by it. For […]

2025 Changed the Game. If You’re Feeling A Little Behind, This Checklist Will Get You Caught Up Fast

Last Updated: March 2, 2026

Leer en español 2025 was one for the books. Especially for small business owners, things shifted fast and it caught a lot of folks off guard. AI got smarter, customers got pickier, and the way people find (and choose) you changed practically overnight. Before you shut the shop for the holidays, here’s the no-BS checklist […]

Don’t Let AI Agents Book Your Competitors’ Jobs Before Yours

Last Updated: October 6, 2025

Leer en español AI Is Already Changing How Customers Find You, Agents Are Next ChatGPT, Gemni, and other AI tools are already helping your customers find and select service-providers. As we’ve previously discussed, these AI tools are not just writing emails and spitting out dinner recipes. They’re researching options, comparing reviews, and suggesting the top […]

So Your Google Business Profile Is Suspended… Now What?

Last Updated: March 2, 2026

Leer en español You wake up, grab your morning coffee, check your phone, and boom. Your Google Business Profile (GBP) is suspended. No warning. No explanation. Just a notification saying you’re off the map (literally). If you’re like most small business owners, you know how devastating this can be. Your visibility disappears overnight. No local […]

Google’s August 2025 Spam Update: What Local Businesses Need to Know

Last Updated: September 8, 2025

Leer en español If you’ve noticed some changes in your Google rankings lately, you’re not imagining things. On August 26, 2025, Google rolled out a major Spam Update focused on cleaning up local search results. And yes, it’s hitting Google Business Profiles (GBPs) hard. For any business that depends on local visibility this update could […]

Prospect Genius

ScamWatch: Review Extortion Scams Are On the Rise

2025 Changed the Game. If You’re Feeling A Little Behind, This Checklist Will Get You Caught Up Fast

Don’t Let AI Agents Book Your Competitors’ Jobs Before Yours

So Your Google Business Profile Is Suspended… Now What?

Google’s August 2025 Spam Update: What Local Businesses Need to Know

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