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Search Results for: customer reviews

Make Your Presence Known: Get More Customer Reviews Online

Last Updated: March 11, 2026

Day in and day out, you’re churning out terrific work for seemingly appreciative customers. You have no shortage of confidence in the quality of your services. So how come your online presence doesn’t reflect that? Why aren’t your company’s customer reviews pages brimming with five-star ratings? Unfortunately, it’s not enough to perform dependable dryer repairs […]

Google Is Cracking Down on Suspicious Reviews

Last Updated: June 1, 2026

If your Google Business Profile suddenly stops accepting reviews, do not assume it is a glitch. Google may remove suspicious high-rated reviews, update a business’s rating, and temporarily pause new reviews when it detects unusual activity on a listing. We recently saw two screenshots that point to the same pattern. In one, a search for […]

Fake Reviews on Your Website Are Not Clever. They Fail With Humans and Machines.

Last Updated: May 18, 2026

We have been seeing a frustrating pattern lately. Some small businesses are trying to use AI to generate fake customer reviews, then treating those reviews like they belong on a company website. That is a bad idea for all the obvious reasons. It is dishonest. It is misleading. And as of October of 2024, it […]

How Google Maps AI Is Filtering Local Businesses Before Customers Call

Last Updated: March 31, 2026

Google just made changes to Maps that a lot of small business owners probably will not notice right away. Read the announcement here. But they should, because the bigger story is not just a few new features inside Google Maps. It is that Google is continuing to move toward a world where customers ask more […]

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