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You are here: Home / Search for "customer reviews"

Search Results for: customer reviews

Stand Out From the Crowd With Pictures and Reviews

Last Updated: February 15, 2024

Pictures: Why Your Website May Be Dead in the Water Without Them

Online advertising has one goal, right? To get your website ranking as well as possible with search engines like Google and Bing.
However, using the right keywords, linking strategies, and off-page work to make your site rank highly isn’t always enough. That’s because the ultimate goal of Internet marketing is actually not just to make your site number 1 on Google or Yahoo! It’s to generate more business for your company. To do that, it’s PEOPLE who need to pick up the phone and call after clicking on your well-ranked website. If they don’t contact you, all you end up with is a highly placed website that does nothing at all to generate business or help your company succeed!
It’s hard to believe, but something as little as the right images can have a huge impact on whether or not people call after visiting your site. Pictures make folks feel more comfortable with your company and help put them at ease, which can be especially important if your business performs services that require you to enter customers’ homes or vehicles. And, ultimately, comfort with your business has a LOT to do with whether a prospective customer picks your company or goes with a competitor.
Don’t just take our word for it: here’s a great example. Safelite, the national auto glass company, is now e-mailing each customer a photo of the actual technician who will be coming to work on their vehicle. Obviously, Safelite understands this puts their clients at ease and makes them more likely to use Safelite’s services rather than the competition’s.

Why Your OWN Pictures Matter

The simple truth is that not all images are created equal. Your own photos of your own team at work are, quite frankly, worth a lot more than stock photos of some model posing as a plumber, roofer, or other professional.
That’s because there are loads of duplicate stock photos out there. Everyone has seen that gal or this guy on numerous sites… And people aren’t dumb. They begin to recognize these pictures and realize that the photos are of models and actors, not your actual employees. Then they may begin to subconsciously wonder why you aren’t willing to put images of your actual staff on your site… In short, having your own photos of your employees performing services will get you more phone calls than stock photos will. Hands down.
You’ve probably seen images like some of these highly over-used pictures below:

Yup: they’re all stock art (from istockphoto.com). If you’re honest with yourself, it’s pretty easy to tell that these people aren’t your actual staff. While stock photos are better than having an imageless website, they don’t provide the same benefits as real photos of you or your team doing the work that you do.

Reviews: Why Your Website May Be Dead in the Water Without Them

Your company has hundreds of competitors: You probably already know this, because if you’re the only game in town, then there’s no use spending money on advertising… But since the make-believe world in which your business has no competition doesn’t exist, you need to make your company stand out from the crowd. Putting pictures of you and your team on your website is a great way to differentiate yourself from the other guys, and so is having sufficient customer reviews available.
Remember: it’s important not to just have reviews on your site, but it’s vital to keep those testimonials current. That way, prospective customers can see that your company not only did a great job for a client back in 1999 but that you’re also providing great service today and into the future.
New reviews can be posted in a number of places from Google Maps to your website. Here’s why you need to put your reviews in a variety of different locations online:

  • Google Maps: Adding reviews to your listing will help you get better placement in Google Maps.
  • Facebook: The better your Facebook popularity, the better your site will perform on Bing.
  • Your website: Reviews play a big role in converting site visitors into paying customers, so don’t forget to make sure your glowing testimonials make it onto your website as well. If you’re a PG customer, just send your new reviews to our team, and we’ll make sure to keep your microsite up to date.

We’re Not Playing The “Top 10” Game Anymore, Thanks To AI

Last Updated: June 20, 2025

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Imagine Mrs. Johnson’s basement was flooding. She grabbed her phone and said, “Hey ChatGPT, find me a plumber.” She didn’t get a list of ten plumbers or a page of links. She got one name. The AI decided who was “best” and that’s what it delivered. Was it you? If not, you’re missing jobs you used to land, because the way customers find you is changing fast.

For 20 years we’ve been playing the “Top 10 Game” where being on Google’s first page was the goal. It meant calls, customers, and cash flow. But now, AI tools like ChatGPT, Grok, Gemini, and smart home devices are taking over. They don’t show ten options and let you pick. They might show you a few options, or they might just give you one single option. If you’re not at the very top, you’re out of the picture. Here’s why this matters and how to make sure you’re the one customers find.

The Future Is Closer Than You Think

In less than 2 years, asking your device for recommendations (like Mrs. Johnson did) will be the norm. It won’t just be your phone either. These questions will be asked of home assistants like Alexa, sure, but you’ll start seeing AI infused into everything. You might soon be asking your smart fridge, “Who’s the best plumber in town?” or “Find me an electrician.” These devices are already here, and they’re getting smarter every day. They don’t give long lists of options. Instead, they give you between 1 and 5 names, based on reviews, relevance, and trust signals.

Want To See The Future Present?

We asked ChatGPT and Grok to provide a plumber for a leaking toilet. The MOST we got was 5 options. Sometimes we got just one single option.

“Hey ChatGPT, find me a plumber in St Louis MO to fix a leaking toilet”

need a plumber prompt 1 - chatgpt
ChatGPT – 3 Results
need a plumber prompt 1 - grok
Grok – 5 Results

“Help, I have a leaking toilet. Who should I call to fix it? I’m in St Louis MO.”

need a plumber prompt 2 - chatgpt
ChatGPT – 3 Results
need a plumber prompt 2 - grok
Grok – 5 Results

“Help! I need a plumber to fix this leaking toilet NOW! Give me the number to the best plumber in St Louis MO.”

need a plumber prompt 3 - chatgpt
ChatGPT – 2.5 Results
need a plumber prompt 3 - grok
Grok – 2 Results

But that’s just the beginning. Within the next 2–5 years, talking to robots in your home will be totally normal. Seriously! We already have robo-taxis cruising around cities, and soon we’ll see compact, task-specific robots doing real household chores like folding laundry, scrubbing bathrooms, and tidying up. These won’t just be cleaning machines; they’ll be smart, connected, AI-powered assistants roaming from room to room. And with an AI in every corner of the house, traditional search engines? Yeah… those days are numbered.

Still skeptical? This isn’t sci-fi. It’s already happening:

  • TidyBot is a robot that can pick up items, sort laundry, and clean up based on voice commands. Watch it work
  • Neo by Redwood AI is a humanoid robot that can do housework without human control. See it in action

 

How AI Is Changing the Game

AI isn’t just replacing Google, it’s making the game tougher. As we explained in our blog on AI vs. Google, Google has spent decades figuring out what makes a business trustworthy and helpful. AI uses that same info (reviews, website quality, local listings, etc.) but narrows it down to the absolute best. When someone asks, “Who’s the best plumber in town?” AI doesn’t list every decent option. It picks the cream of the crop based on:

  • Customer reviews and ratings
  • A clear, mobile-friendly, easy to navigate, up-to-date website
  • Local signals like your Google Business Profile and directory listings

If you haven’t updated your online presence in a couple of years, you’re likely slipping out of that top spot. And as more people turn to AI for recommendations, being “good enough” won’t cut it anymore.

Don’t Get Left Behind

The shift to AI is already happening, and waiting to act could mean losing customers to the handful of pros who get it. The “top 10” game is dead. The “top 3” game is here, and the “top 1” game is right around the corner. You don’t need to be a tech wizard to stay ahead… just take a few smart steps now.

The fastest, easiest way to get started is our AI Quick Start product. It’s turnkey, efficient, simple, and affordable. It’s designed specifically for busy pros like you. We handle the heavy lifting so you can focus on what you do best: fixing problems and keeping customers happy.

Want more details? Check out our simple guide to getting AI-ready for additional steps you can take today, all on your own.

Act Now. It’s Your Business on the Line

When Mrs. Johnson’s basement floods or Mr. Brown’s AC quits, their phones, fridges, or even their home robots will pick one pro to call. Make sure it’s you. Don’t wait! Jump over to our AI Quick Start and take the first step today to keep those jobs coming.

AI‑Driven Search & Local Visibility FAQs


AI-powered assistants (like ChatGPT, Grok, Gemini, and smart home devices) don’t display lists of ten links anymore—they prioritize delivering just the best single result, based on trust signals like reviews, website quality, and local listings. That makes ranking in the traditional top 10 insufficient.


In tests, ChatGPT and Grok returned only 1–3 recommendations (sometimes up to five), unlike Google which traditionally shows a top‑10 list. Users searching for services like plumbers often got just one or two suggestions.


AI recommendation systems evaluate customer reviews and ratings, website performance and quality, Google Business Profile strength, and consistency across directory listings—and then pick only the most trusted business.


Within about 2 years, asking AI-powered devices—from smartphones to home assistants—to recommend services is expected to be mainstream, and in 2–5 more years, AI-enabled robots could make this even more common.


Ensure top-tier visibility signals: excellent client reviews, a responsive and up‑to‑date website, consistent Google Business Profile data, and directory listings. Optimizing for AI systems can start with solutions like Prospect Genius’ AI Optimization Quick Start.


AI Optimization Quick Start is a turnkey, cost-effective package that strengthens your digital foundation—analytics, website updates, and business listings—to improve your chances of being the top AI-powered recommendation.

10 Easy Ways To Prepare For AI Dominance In A Post-Search World

Last Updated: June 5, 2025

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The way people find local businesses is changing fast. We’re moving away from traditional search engines like Google and toward AI-powered tools like ChatGPT, Grok, and Gemini. These platforms are gaining users at a rapid pace, and taking huge chunks of traffic away from search. If you’re still relying on search to reach new customers, you’re targeting a rapidly-shrinking audience.

AI tools aren’t just smarter, they’re faster, more convenient, and often more helpful than search ever was. That’s why more people are turning to them to ask questions, get recommendations, and even find local service providers. And here’s the key: these tools are already deciding which businesses to recommend… and which ones to ignore.

That’s why businesses like yours need to act now. If you wait until the pain sets in, it’ll be too late, and you can’t just “buy your way in” like you can with PPC ads. Even worse, these AI models don’t refresh daily, weekly, or even monthly. It’s common for AIs to be a year or two behind in their knowledge because retraining can cost millions of dollars. That means new information (like your website), may not be included for many months, or even years.

Here are 10 easy actions you can take today to help AI recognize your business and recommend you to future customers.

1. Ask for Better Reviews

Not just more reviews, but better ones. Ask your happy customers to be specific:

  • “They quickly and professionally installed a new water heater in San Marcos, TX” (pure gold!)
  • “Good plumber” (mostly unhelpful)

The first one has a specific service, uses some great adjectives (quick & professional), and includes the city and state. That’s the trifecta! The more detail, the easier it is for AI (and customers) to understand exactly what you do and where you do it. If you have to offer a discount or reward for a review, do it. If you have to offer a better reward for the RIGHT keywords in the review…do that too. Be upfront and tell the customer why. They’ll appreciate the candor and think you’re smart for being on top of the AI trend.

2. Get More Reviews

Gone are the days of skating by with 10 reviews. ChatGPT, the most lenient in this category, says that it expects small local businesses to have at least 50 now. Grok wants 100+. If you have fewer than this, the AIs will likely pass you over in favor of a business with a larger sample set of reviews.

Ask every happy customer. Offer a discount or small gift card if needed. Just start getting those numbers up!

If you need some ideas on how to get more reviews, check out these posts we did on that subject:

  1. Reviews: Why you MUST get them and tips for getting more of them
  2. Looking to Get More Google Reviews? Here’s Our Strategy
  3. How to Get More Customer Reviews Just by Asking for Them

3. Reply to Reviews (Professionally)

AI tools (and real humans) pay attention to how you respond to reviews — especially the bad ones.

  • Thank people for positive reviews.
  • Stay calm and professional with negative ones.
  • Never argue or blame the customer.

Good responses show you’re responsible and trustworthy. Believe it or not, these are two traits AI is programmed to value.

Struggling with this? Don’t worry, most people do, but we help customers with this every day. Just reach out and we’ll be glad to help you.

4. Create Pages for Each Service You Offer

You’ve heard us harp on this for years: make a page for each service. Now it’s not just for Google, it’s for the AI too.

Rather than just saying that you offer “plumbing services,” break out each one into separate pages like:

  1. Toilet repair
  2. Faucet installation
  3. Water heater installations

AI can’t recommend you for a service if it doesn’t know you offer it. As smart as AI is, it still needs to be told exactly what you do.

5. List All Services Clearly

If you’re not ready to build out separate service pages, at least make sure all your individual services are listed in one spot. That means, for example, you will list “water heater installation” and “water heater repair” as separate items. Make this list exhaustive. While this is not a very helpful SEO practice, it can give you at least some benefit in the AI optimization realm.

6. Clearly State Your Hours And Whether You Offer Emergency Services

This one’s big and often missed. If you’ll respond to a call 24/7 and offer emergency services, say it clearly and prominently on your website. Why? Because when someone tells an AI, “I need an emergency plumber near me,” you’ll only show up if that term is on your site. Similarly, if it’s 8pm and someone asks for a plumber, being marked as open for business until 9pm gives you a chance to be in the running for that query.

7. Make Your Contact Info Prominent

Make sure your phone number, email, and business address are easy to find. Put them:

  • In the header and footer
  • On a Contact page
  • On your service pages

AI tools can’t recommend you if they can’t figure out how customers will reach you.

8. Show Off Your Experience

Have you been in business for 10, 20, 30 years? Say it! A long track record builds trust. AIs (and customers) are more likely to recommend companies that seem stable, experienced, and reliable.

9. Win Some Awards (And Display The Ones You Already Have)

You don’t need a Nobel Prize, just something to signal credibility:

  • A local “Best Of” award
  • Chamber of Commerce recognition
  • A trade association shoutout
  • HomeAdvisor, Angi, BBB, or Thumbtack awards

These third-party mentions tell the AI you’re reputable and that makes you more recommendable. Even if your awards are a few years old, get the graphic and put it on your site with a couple sentences about it. This will tell the AIs that you are winning awards and will give you credibility.

10. Get Listed in the Right Directories

AI pulls a lot of its info from business directories. Of course more is better than fewer, but make sure your info is listed (and consistent) on the ones below, specifically, because the AIs are using these when they formulate opinions about your business.

  1. Google Maps / Google Business Profile
  2. Yelp
  3. BBB (Better Business Bureau)
  4. Thumbtack
  5. Nextdoor
  6. Houzz
  7. Angi

These listings also give you more chances to collect reviews, which as you know, is critical.

Final Thoughts

As we discussed last week, AI is changing how customers find businesses. Unfortunately, while it’s making things easier for the consumer, it’s making things quite a bit harder for businesses. You’ve got to continue doing everything you’ve been doing for search engines, but now you have more to do and fewer chances to show up in the results. Sometimes, just one…But with a few smart moves, you can stay ahead and make sure your company shows up when someone’s asking an AI for help.

And if you ever need help with any of this (websites, reviews, directories) we’re just a message away.

AI Optimization FAQs


Small businesses can prepare for AI dominance by implementing strategies such as obtaining detailed customer reviews, creating dedicated service pages, listing all services clearly, stating business hours and emergency services, and ensuring contact information is prominent. These actions help AI tools recognize and recommend their businesses to potential customers.


Detailed customer reviews provide AI systems with specific information about the services offered, quality of service, and location. Reviews that mention specific services, adjectives describing the service quality, and geographic details help AI tools understand and recommend the business accurately.


AI tools like ChatGPT expect small local businesses to have at least 50 reviews, while others like Grok prefer 100 or more. Having a substantial number of reviews increases the likelihood of being recommended by AI systems.


Creating dedicated pages for each service offered allows AI tools to identify and understand the specific services a business provides. This clarity increases the chances of the business being recommended for relevant queries.


Clearly stating business hours and availability of emergency services ensures that AI tools can accurately match the business with user queries that specify time-sensitive needs, such as ’emergency plumber near me.’

History Is Repeating: We’re Reliving The Yellow Pages Collapse

Last Updated: June 5, 2025

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Remember when people laughed at the iPhone? No keyboard? All screen? Back in 2007, Blackberry and Palm Pilot users thought it was a gimmick. But within just a few years, physical keyboards were basically extinct, and Apple had reshaped the entire mobile industry.

Or think back to 2005. You could run a business without a website and still be fine. But by 2010? If you didn’t have a professional site, you might as well have been invisible. Customers were online, and if you weren’t, they simply couldn’t find you.

And then there’s the Yellow Pages. In 2005, those big fat books were still landing on everyone’s doorstep. A lot of folks thought they’d be around forever. But the internet had other plans. Usage plummeted. By 2015, they were on life support. Today, can you even remember the last time you actually saw one?

These changes happen slowly at first… then all at once.

Right now, we’re living through one of those moments again.

Graph showing the Yellow Pages usage over time with an arrow pointing to just past the peak usage saying "you are here"

Search (yes, even Google) is on the verge of becoming the next Yellow Pages.

Sounds crazy, right? But AI tools like ChatGPT, Grok, and Gemini are already quietly siphoning traffic away from search engines. Instead of Googling, people are asking their AI assistants, and getting direct, no-click answers on the spot.

It won’t be long before typing a search and scrolling through results feels as outdated as using a Rolodex. It’s faster, easier, and more intuitive to simply ask your AI buddy and get the answer immediately.

For example, why would you search on Google, then read through a bunch of links when you can just ask your super-smart AI buddy. In this example, in less than 5 seconds, Grok searched through 25 websites and produced the below recommendation:

Grok recommendation for an electrician in Albany NY

If you can’t see how this is going to obliterate search, you need glasses. This tsunami is coming and there’s no stopping it.

We’re not saying search is dead…yet. But it is 2005 all over again. And if your business isn’t preparing for a world beyond traditional search, you’re setting yourself up to fall behind.

What Should You Do Now?

Here’s the good news: you don’t need to scrap everything and make a hard left turn.
In fact, many of the things you’re already doing to compete in traditional search will still help you compete in the AI-driven future.

Creating fresh, helpful content, getting customer reviews, and building trust and authority online all still matter. Keep doing those things!

But now, it’s time to evolve your strategy. You need to add a few new techniques so your content isn’t just optimized for search engines and human visitors, but also works for AI assistants that are quickly becoming the new gatekeepers.

AI tools don’t search the way Google does. Rather than maintaining a giant file cabinet of documents, they ingest your website’s content, assimilating its information as part of it’s own knowledge. Then they use that knowledge to generate answers directly for their users, much more similarly to how we humans operate. If your content isn’t structured in a way that these models can understand and use, your business may get left out of the conversation entirely.

This shift doesn’t require you to throw everything out, it just means evolving your processes to stay relevant as the landscape changes.

GET OFF ZERO.
It’s absolutely critical that you take the first step in this evolution. Do something. Even a small move today gives you a huge head start over those still clinging to “search is forever.” Nothing will hurt you more in the long run than giving in to static inertia and procrastinating.

Step One: The AI Optimization Quick Start

We recommend starting with the low-hanging fruit that offers good bang-for-your-buck value. A good option is our AI Optimization Quick Start but there are other options out there. We recommend adding:

  • An LLMs.txt file on your site to help AI tools find and interpret your content
  • A well-formatted FAQ page, written with large language models in mind

From there, you can start layering in Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) to ensure every page of your site is ready for the next generation of search. These are things that can be done a little each month, so don’t get overwhelmed thinking you have to do this all at one time.

Bottom Line?

We really want you to recognize where we are in history, because we’ve been here before. AI is reshaping how people find businesses, just like smartphones reshaped communication, and websites replaced the phone book.

This isn’t a drill. And it’s not hype. This is your early-ish warning. Don’t go down with the ship. Search is still critical (for now) but it won’t be long before it’s gone. Get ahead now, or you’ll be scrambling later.

Need help getting started?
Let’s talk about how our AI Optimization services can future-proof your website, and keep you ahead of the curve before your search traffic disappears.

AI and Search Evolution FAQs


Yes, traditional search engines are facing a decline as AI tools like ChatGPT, Grok, and Gemini provide direct, no-click answers, reducing the need for traditional search methods.


AI assistants are altering user behavior by offering immediate, synthesized responses, leading users to bypass traditional search engines and directly consult AI tools for information.


Answer Engine Optimization (AEO) involves structuring website content to be easily understood by AI tools, ensuring that businesses remain visible in AI-generated responses.


Businesses should continue creating valuable content, gather customer reviews, and implement AI-friendly practices like adding an LLMs.txt file and well-structured FAQs to stay relevant.


Acting promptly allows businesses to stay ahead of the curve, ensuring they remain competitive as AI continues to reshape the digital landscape.


The decline mirrors the Yellow Pages’ fall, where a once-dominant platform became obsolete due to technological advancements, emphasizing the need for businesses to adapt to current trends.

Are You Chasing ‘Fresh Content’ for Nothing? What Local Service Websites Really Need

Last Updated: May 5, 2025

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You’ve probably heard the phrase “Google loves fresh content.” And while there’s some truth to that, there’s also a lot of confusion, especially for local service businesses like plumbers, electricians, contractors, etc.

Unfortunately, that confusion is being used to sell all kinds of unnecessary content updates and “SEO services” that don’t move the needle (and might even hurt your rankings.) If you’ve ever been told to keep rewriting your “Water Heater Installation” page just to stay “fresh,” this post is for you.

Let’s break down what Google really means by freshness, when it matters, and how you can use it strategically, without wasting your time or money.

Does Google Prioritize Freshness for Small Business Websites?

Yes, Google’s algorithm does consider freshness, especially for time-sensitive searches like news, sports scores, or celebrity gossip (thanks, Taylor Swift). This started with updates like the Caffeine Update (2010) and Freshness Update (2011). But here’s the thing: if someone’s searching “fix leaky faucet” or “plumber near me,” they’re not looking for the latest info. Instead they want relevant and reliable info.

That’s why your core service pages (like drain cleaning or water heater repair) don’t need to be updated constantly. Google is more interested in how helpful, trustworthy, and locally relevant your content is.

When Does Fresh Content Actually Matter?

While static service pages are fine as-is (as long as they’re solid), fresh content does help in the right places:

  1. Local SEO Boosts
    Regularly adding content that highlights recent jobs or local testimonials helps show Google (and your customers) that you’re active in your community. Think: “How We Fixed a Burst Pipe in [Your City] Last Week.”
  2. Helpful, Evergreen Blog Posts
    A monthly blog post like “5 Signs It’s Time to Replace Your Water Heater” or “Why Pipes Freeze in [Your State]” builds authority and ranks for long-tail searches. No need to post weekly fluff since Google prefers quality over quantity.
  3. Changes in Services or Codes
    If you add new services or there’s a change in plumbing regulations, then yes, update or add content. That shows you’re staying current and trustworthy (which ties into Google’s E-E-A-T framework: Experience, Expertise, Authoritativeness, and Trustworthiness).
  4. Seasonal Trends
    Creating content around seasonal problems like frozen pipes in winter or sump pump tips during rainy months can pull in timely traffic.

Should You Keep Updating Your Service Pages?

No, not unless something actually changes. Tweaking them just to seem “fresh” won’t help and can actually hurt your rankings if it disrupts the user experience. Focus on making those core pages clear, informative, and SEO-friendly. Include things like:

  • What the service is
  • How it works
  • What it costs
  • Service areas
  • Customer reviews and trust signals

Once that’s dialed in, you’re golden.

Want Fresh, SEO-Friendly Content Without the Headache?

Most business owners have zero time for writing blog posts. It’s one of 200 items on your list that never see the light of day. That’s where our SocialStream comes in. We write a high-quality blog post for you every month, tailored to your services, your region, and the questions your customers are asking. That means your site stays fresh, relevant, and optimized for SEO, without you ever having to touch a keyboard. It’s helping tons of our clients stay off a screen but stay high in the rankings, especially for long-tail (more specific) search terms.

Final Takeaway

You don’t need to constantly rewrite every page on your website. Instead, make sure your core pages are strong, accurate, and user-focused. Then, sprinkle in fresh content where it adds value. Focus on things like answering customer questions, targeting seasonal searches, or showcasing recent work and awards.

And if you want someone to handle that for you? That’s exactly what SocialStream was built for. Reach out and we’ll tell you all about it…maybe it’s right for you too.

Fresh Content FAQs


Google’s algorithm considers freshness mainly for time-sensitive searches like news or sports scores, but for core service pages such as drain cleaning or water heater repair on small business websites, content relevance, trust signals, and local relevance are more important than constant updates.


Fresh content matters when you publish local SEO boosts like case studies highlighting recent jobs or local testimonials, create evergreen blog posts on topics like ‘5 Signs It’s Time to Replace Your Water Heater’, update content for new services or changes in industry codes, or produce seasonal articles that address specific customer needs.


Types of fresh content that boost local SEO include recent job spotlights such as ‘How We Fixed a Burst Pipe in [Your City] Last Week’, local customer testimonials, evergreen blog posts like ‘Why Pipes Freeze in [Your State]’, updates on new plumbing services or code changes, and seasonal tips like preventing frozen pipes in winter.


You should only update core service pages such as drain cleaning or water heater repair descriptions when there are actual changes—like updated pricing, added service areas, or new procedures; tweaking core service pages solely to appear ‘fresh’ can disrupt user experience and harm your rankings.


Seasonal content—like guides for preventing frozen pipes in winter or sump pump maintenance during rainy seasons—attracts timely traffic, demonstrates that your plumbing business is active in the community, and signals relevance to both Google and potential customers.


An evergreen blog post covers topics that remain relevant over time, such as ‘5 Signs It’s Time to Replace Your Water Heater’ or ‘Why Pipes Freeze in [Your State]’, helping your site build authority and rank for long-tail keywords without the need for constant rewrites.


Focusing on Google’s E-E-A-T framework—Experience, Expertise, Authoritativeness, and Trustworthiness—by showcasing real plumbing expertise, sharing credentials, and providing accurate service information is more effective for SEO than superficial content tweaks made solely to appear fresh.


SocialStream delivers monthly professional blog posts tailored to your plumbing or local service business, ensuring your website stays fresh, relevant, and optimized for SEO without requiring you to write content or manage updates yourself.

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Contact Us

Prospect Genius
279 Troy Rd
Ste 9 #102
Rensselaer, NY 12144

Business Hours

Mon – Fri: 9am – 6pm ET

 (800) 689-1273
 hello@prospectgenius.com

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What Drives Us?

Our passion is helping small businesses thrive. It’s why we get out of bed every day. Too many business owners are cheated and lied to every day so we see it as our duty to be a beacon of truth, a safe harbor, in an often unscrupulous industry.

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