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You are here: Home / Blog

Smartphones, Local Search, and Your Business

Last Updated: February 15, 2024

Here a Smartphone, There a Smartphone…

Do you ever feel like everyone has a smartphone these days? And that people are constantly staring down at their screens playing games, using the Internet, and checking their e-mail?
Well, it’s not quite constant, but the truth is more and more people are choosing smartphones as their primary tool for mobile communication. From iPhones and BlackBerries to the latest Android-platform phones, smartphones are becoming increasingly common in the US. In fact, the Pew Research Center just released a study in February that reports 46% of all adults in America (spanning all sexes and socioeconomic groupings) use a smartphone. And this statistic is up dramatically from the 34% reported in May 2011, a little over a year ago.

Why Business Owners Should Care

As a small business owner, you may not think that the growth in smartphone usage has much to do with you. After all, your company probably isn’t in the business of manufacturing mobile phones. However, the continued growth of smartphone usage in the US is starting to change how people use the Internet—and thus how they might find your company.
Check out these statistics:

  • 61% of smartphone users perform local searches from their devices.
  • 49% of smartphone users regularly use search engine apps (e.g. Yelp, Yahoo!, Bing, Google Maps, Citysearch) for local searches.
  • 50% of all local searches are conducted on a mobile device.

In fact, some experts even predict that mobile Internet usage will surpass desktop Internet usage by 2014!
Because so many people are now relying on smartphones and tablets to search for local businesses, it’s easy to see how companies without a mobile site are destined to miss out on a large number of prospective customers.

Get Ahead with Mobile Optimization

That’s why mobile optimization is the new “SEO.” Having a fully functional website is crucial to your company’s success, but having an equally functional mobile site is increasingly vital as smartphone usage becomes more and more mainstream. As a result, mobile optimization is becoming a critical part of any online advertising campaign that hopes to be successful.
Now, you may be thinking, “What’s the difference? I already have a website, so why can’t people just look at that page on their phone?” Well, they can, but that website is going to display with tiny print, a crowded layout, and difficult navigation that can be a major obstacle. If prospective customers can’t read your site from their device, they’re much more likely to move on to a competitor who does have a mobile site.
The difference between regular websites and mobile sites is that the mobile version is simplified and scaled back to allow for easier readability/navigation on a mobile device like a smartphone. With a mobile version of your website, the font will be larger and the navigation more straightforward to make the overall experience easier and better for people who are trying to learn about your company.

The Growing World of Social Media

It’s hard not to notice that social media outlets like Twitter and Facebook seem to be consuming the time and attention of an entire generation. But did you know that young folks aren’t their only users anymore? Each and every day, people of all genders, ages, and backgrounds are turning to social media accounts to stay connected.
Social media usage is becoming more and more widespread at the same time smartphones are growing in popularity, with the result being that a large number of people are now utilizing their mobile devices to access social networks like Facebook and Twitter.
Why is this significant to your business? Here’s some food for thought: Local business searches performed via social media are up 67% since 2010. And 35% of the people who use social media for local searches do so on a daily basis.
So, since more smartphone users are accessing social media through mobile apps, and these same social media outlets are becoming a tool to search for local businesses, you can see how it becomes even more imperative that businesses have a strong presence on these social sites.

Staying One Step Ahead

Here at PG, we’ve offered mobile versions of our sites since way back in 2008, but we’ve just rolled out a new and improved version for all of our clients. These sites feature all of the same vital information included in the full LeadTrax™ site, but with a simpler design that can be easily viewed on any mobile device.
As part of your lead generation campaign, we’re also already in the practice of automatically creating a presence for your business on platforms like Twitter and Facebook as well as listing you in online directories such as Yelp, Citysearch, Yahoo!, Bing, and Google Places—all popular search destinations with their own mobile apps.
To put it simply, while many business owners are worried about the changing direction of online advertising, PG’s clients have been ahead of this trend for years. Keeping your online advertising campaign at the cutting-edge of local search, we make sure you get the web exposure you need.
Learn more about your business’s existing mobile site by contacting your campaign coordinator. Or, if you’re not already a PG client, call us to find out more about how our lead generation program can help maximize your business’s Internet visibility.

Scoring Reviews: Make It Easier for Customers to Review Your Business

Last Updated: February 15, 2024

I’ve mentioned in the past just how important it is to have customer reviews on your Google Places listing, but it’s vital enough that I can’t say it too often! Reviews are a great way for prospective customers to evaluate your business by seeing what past clients are reporting about their experience. But that’s not it. Reviews also contribute to higher rankings overall. To put it bluntly, if you don’t have reviews on your Google Places listing, you’re not giving your business a fair shot at reaching its fullest potential!
Which leads us to the age-old question, how can you get more customers to leave reviews for you? The short answer is make it worth their time and effort. This has two very important elements, offering incentives, but also simplifying the process of posting a review as much as possible. The easier it is, the more likely people are to do anything, including reviewing your company.
As you probably already know, your LeadTrax™ site from Prospect Genius comes with an optional “Review My Business” button. This handy button links directly to the Google Places listing that we already manage on your behalf, so it’s simple and straightforward for customers to leave reviews. That’s half the battle when it comes to persuading them to write you a review. In fact, since we debuted this convenient feature, countless businesses have already seen a dramatic increase in reviews after adding the button to their site.
If you don’t see the “Review My Business” button already on your LeadTrax™ site, adding it is easy. Just give your account manager a call and we’ll take care of it!

Prospect Genius Moves Offices, Expands to a Larger Facility

Last Updated: March 15, 2012

Business owners in New York’s Capital Region will soon be able to find the online advertising specialists at Prospect Genius in a whole new location. Starting in April, Prospect Genius will be moving its growing team into a newer, larger facility in Troy, NY. As a result, the team will be better equipped to provide a larger number of existing and future clients with effective search engine optimization (SEO) and lead generation.
Specializing in Internet marketing for local service providers in all different corners of the country, Prospect Genius has been headquartered at 105 Jordan Road in Troy since 2010. On April 1 of this year, the company’s main offices will relocate to 250 Jordan Road, where there will be ample space for Prospect Genius’s growing team. In fact, the new property will be more than three times the size of the former office, which means that it will be able to accommodate any further expansion on the part of the PG staff.
President Alex Pelli says, “The new space is larger, spankin’ new, and allows for future growth plans. We’re all very excited about the move.”
Prospect Genius has seen continued growth due to an ever-increasing number of local businesses that depend on web-based resources for visibility and accessibility. As online advertising becomes an invaluable aspect of business ownership, the demand for expert SEO services grows. According to a 2010 study by the Pew Research Center, more than 58% of American consumers use the Internet to research products and services before making a purchase. For that reason, the unique web marketing services that Prospect Genius provides are integral to the success of countless local businesses; the expansion of their team is a direct result.
Prospect Genius is an SEO company based out of Troy, NY. Established in 2007 as an online lead generation and advertising program for local service providers nationwide, Prospect Genius specializes in sending customers straight to businesses’ websites.

March Madness Savings at Prospect Genius

Last Updated: February 15, 2024

March Madness isn’t just about basketball here at PG. Instead of filling out brackets, we’re celebrating the season by offering great deals to new and existing customers. And these great discounts extend from now until the end of the month.
For the entire month of March, Prospect Genius is offering double referral bonuses to current clients. Now, rather than receiving $10 off your monthly bill for every referral that signs up, you’ll receive $20 off!
New clients aren’t left out of the savings, though. Sign up with us by 11:59 p.m. Eastern Time on March 31, and you’ll save $50 off your monthly bill for the first six months.
For more information, or to get started on saving with your March Madness discount, feel free to call or e-mail our team today.

Are You Spending Too Much Time Keeping Track of Your Online Presence?

Last Updated: February 15, 2024

If you’re a savvy business owner with a Google Places listing and some form of an online advertising campaign, then you should be constantly aware of how your efforts are holding up in order to ensure . However, as you’re probably starting to realize, trying to keep your online advertising efforts on track is practically a full-time job all on its own. Whether you’re contending with the powers-that-be at Google or trying to grasp exactly how valuable your advertising campaign is, it takes a great deal of time and energy to manage your online presence effectively. Fortunately, Prospect Genius has developed a couple of brand-new, time-saving solutions to help you track your Google listings and rankings with as much simplicity and convenience as possible.

Fighting With Your Google Listing?

As you’ve probably discovered by now, dealing with Google is not always easy. Even if you’re able to understand and abide by all of Google’s ultra-specific rules, there are certain events and actions that you simply cannot predict or prevent. If you have a Google Places account and you’re managing it on your own, then it might be difficult to know how to deal with unforeseen complications, such as:

  • Disappearing listings
  • “Hijacked” listings
  • Inaccurate information
  • Lost information

When your Google Places listing has been duplicated, merged, or otherwise tampered with, it could be due to several different factors. Whether an old listing from a former advertising company has resurfaced, a competitor has been tampering with your listing, or Google has made an erroneous update to your listing automatically, there are countless outside forces that can and will make it difficult for you to maintain an accurate, optimized Places listing.
Regardless, it’s vital that you stay on top of any changes that are made to your listing. Why? Listings that have been merged or duplicated can cause your Google rankings to drop, while inaccurate information (e.g. that your business is closed) can cause you to miss out on new customers. It’s especially important to monitor customer reviews, as some dishonest competitors might leave fake complaints on your listing. Any changes made to your listing may become permanent once they’re left for a certain period of time, which is why it’s so vital that you’re always aware of what’s happening with your listing.

The Solution: MapTrax™

Prospect Genius recognizes that effectively managing a Google Places account is a complicated undertaking. That’s why we’ve developed a program that monitors your listing daily and alerts you of any changes automatically. Called MapTrax, this state-of-the-art system will help you keep track of any changes made to your company’s name, URL, phone number, address, and more, so you can immediately address any problems that arise. Essentially, MapTrax is very reasonably priced insurance that will save you time, money, and future business.

Constant Monitoring Is a Huge Time Drain

If you’re serious about the success of your business, then you probably have at least one online advertising company working for you. In fact, some ambitious business owners hire several companies at once. No matter how many advertising campaigns you have, you’ll naturally want to keep track of how each one is performing in order to ensure that they are being associated with the appropriate keywords (i.e. search terms) and that they are actually valuable to your company.
Unfortunately, monitoring the performance of each individual campaign can prove to be a very time-consuming and confounding process, especially when you have other projects and obligations to complete. As you may already know, repeatedly Googling the same thing from the same computer can skew your results. That’s because Google keeps track of the search history that’s associated with your IP address and will begin to customize your results accordingly. As you can imagine, if this is the only measurement that you have to judge your campaign’s performance, then you might end up making a decision based on faulty information. This can be especially costly if you fire a company that’s actually working or, alternately, if you keep a company that’s not working at all.

The Solution: AdTrax™

The only truly effective and objective way to measure your campaign’s performance is to use a non-biased, auto-generated monitoring system. For this reason, the experts at Prospect Genius have created AdTrax, a system that allows you to see where each of your URLs are ranking for each keyword, all in one convenient location. Once you log on, you’ll be able to see your advertising campaign’s raw, unfiltered results, no matter what time of day or night. AdTrax will track your results over time and produce a graph of your performance that’s simple to read and easy to understand.
If you think that your company’s advertising efforts could benefit from MapTrax, AdTrax, or both, don’t hesitate to contact us. We’re offering both features at a reduced rate for the next 30 days, so act now!

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