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You are here: Home / Blog

Scoring Reviews: Make It Easier for Customers to Review Your Business

Last Updated: February 15, 2024

I’ve mentioned in the past just how important it is to have customer reviews on your Google Places listing, but it’s vital enough that I can’t say it too often! Reviews are a great way for prospective customers to evaluate your business by seeing what past clients are reporting about their experience. But that’s not it. Reviews also contribute to higher rankings overall. To put it bluntly, if you don’t have reviews on your Google Places listing, you’re not giving your business a fair shot at reaching its fullest potential!
Which leads us to the age-old question, how can you get more customers to leave reviews for you? The short answer is make it worth their time and effort. This has two very important elements, offering incentives, but also simplifying the process of posting a review as much as possible. The easier it is, the more likely people are to do anything, including reviewing your company.
As you probably already know, your LeadTrax™ site from Prospect Genius comes with an optional “Review My Business” button. This handy button links directly to the Google Places listing that we already manage on your behalf, so it’s simple and straightforward for customers to leave reviews. That’s half the battle when it comes to persuading them to write you a review. In fact, since we debuted this convenient feature, countless businesses have already seen a dramatic increase in reviews after adding the button to their site.
If you don’t see the “Review My Business” button already on your LeadTrax™ site, adding it is easy. Just give your account manager a call and we’ll take care of it!

Prospect Genius Moves Offices, Expands to a Larger Facility

Last Updated: March 15, 2012

Business owners in New York’s Capital Region will soon be able to find the online advertising specialists at Prospect Genius in a whole new location. Starting in April, Prospect Genius will be moving its growing team into a newer, larger facility in Troy, NY. As a result, the team will be better equipped to provide a larger number of existing and future clients with effective search engine optimization (SEO) and lead generation.
Specializing in Internet marketing for local service providers in all different corners of the country, Prospect Genius has been headquartered at 105 Jordan Road in Troy since 2010. On April 1 of this year, the company’s main offices will relocate to 250 Jordan Road, where there will be ample space for Prospect Genius’s growing team. In fact, the new property will be more than three times the size of the former office, which means that it will be able to accommodate any further expansion on the part of the PG staff.
President Alex Pelli says, “The new space is larger, spankin’ new, and allows for future growth plans. We’re all very excited about the move.”
Prospect Genius has seen continued growth due to an ever-increasing number of local businesses that depend on web-based resources for visibility and accessibility. As online advertising becomes an invaluable aspect of business ownership, the demand for expert SEO services grows. According to a 2010 study by the Pew Research Center, more than 58% of American consumers use the Internet to research products and services before making a purchase. For that reason, the unique web marketing services that Prospect Genius provides are integral to the success of countless local businesses; the expansion of their team is a direct result.
Prospect Genius is an SEO company based out of Troy, NY. Established in 2007 as an online lead generation and advertising program for local service providers nationwide, Prospect Genius specializes in sending customers straight to businesses’ websites.

March Madness Savings at Prospect Genius

Last Updated: February 15, 2024

March Madness isn’t just about basketball here at PG. Instead of filling out brackets, we’re celebrating the season by offering great deals to new and existing customers. And these great discounts extend from now until the end of the month.
For the entire month of March, Prospect Genius is offering double referral bonuses to current clients. Now, rather than receiving $10 off your monthly bill for every referral that signs up, you’ll receive $20 off!
New clients aren’t left out of the savings, though. Sign up with us by 11:59 p.m. Eastern Time on March 31, and you’ll save $50 off your monthly bill for the first six months.
For more information, or to get started on saving with your March Madness discount, feel free to call or e-mail our team today.

Are You Spending Too Much Time Keeping Track of Your Online Presence?

Last Updated: February 15, 2024

If you’re a savvy business owner with a Google Places listing and some form of an online advertising campaign, then you should be constantly aware of how your efforts are holding up in order to ensure . However, as you’re probably starting to realize, trying to keep your online advertising efforts on track is practically a full-time job all on its own. Whether you’re contending with the powers-that-be at Google or trying to grasp exactly how valuable your advertising campaign is, it takes a great deal of time and energy to manage your online presence effectively. Fortunately, Prospect Genius has developed a couple of brand-new, time-saving solutions to help you track your Google listings and rankings with as much simplicity and convenience as possible.

Fighting With Your Google Listing?

As you’ve probably discovered by now, dealing with Google is not always easy. Even if you’re able to understand and abide by all of Google’s ultra-specific rules, there are certain events and actions that you simply cannot predict or prevent. If you have a Google Places account and you’re managing it on your own, then it might be difficult to know how to deal with unforeseen complications, such as:

  • Disappearing listings
  • “Hijacked” listings
  • Inaccurate information
  • Lost information

When your Google Places listing has been duplicated, merged, or otherwise tampered with, it could be due to several different factors. Whether an old listing from a former advertising company has resurfaced, a competitor has been tampering with your listing, or Google has made an erroneous update to your listing automatically, there are countless outside forces that can and will make it difficult for you to maintain an accurate, optimized Places listing.
Regardless, it’s vital that you stay on top of any changes that are made to your listing. Why? Listings that have been merged or duplicated can cause your Google rankings to drop, while inaccurate information (e.g. that your business is closed) can cause you to miss out on new customers. It’s especially important to monitor customer reviews, as some dishonest competitors might leave fake complaints on your listing. Any changes made to your listing may become permanent once they’re left for a certain period of time, which is why it’s so vital that you’re always aware of what’s happening with your listing.

The Solution: MapTrax™

Prospect Genius recognizes that effectively managing a Google Places account is a complicated undertaking. That’s why we’ve developed a program that monitors your listing daily and alerts you of any changes automatically. Called MapTrax, this state-of-the-art system will help you keep track of any changes made to your company’s name, URL, phone number, address, and more, so you can immediately address any problems that arise. Essentially, MapTrax is very reasonably priced insurance that will save you time, money, and future business.

Constant Monitoring Is a Huge Time Drain

If you’re serious about the success of your business, then you probably have at least one online advertising company working for you. In fact, some ambitious business owners hire several companies at once. No matter how many advertising campaigns you have, you’ll naturally want to keep track of how each one is performing in order to ensure that they are being associated with the appropriate keywords (i.e. search terms) and that they are actually valuable to your company.
Unfortunately, monitoring the performance of each individual campaign can prove to be a very time-consuming and confounding process, especially when you have other projects and obligations to complete. As you may already know, repeatedly Googling the same thing from the same computer can skew your results. That’s because Google keeps track of the search history that’s associated with your IP address and will begin to customize your results accordingly. As you can imagine, if this is the only measurement that you have to judge your campaign’s performance, then you might end up making a decision based on faulty information. This can be especially costly if you fire a company that’s actually working or, alternately, if you keep a company that’s not working at all.

The Solution: AdTrax™

The only truly effective and objective way to measure your campaign’s performance is to use a non-biased, auto-generated monitoring system. For this reason, the experts at Prospect Genius have created AdTrax, a system that allows you to see where each of your URLs are ranking for each keyword, all in one convenient location. Once you log on, you’ll be able to see your advertising campaign’s raw, unfiltered results, no matter what time of day or night. AdTrax will track your results over time and produce a graph of your performance that’s simple to read and easy to understand.
If you think that your company’s advertising efforts could benefit from MapTrax, AdTrax, or both, don’t hesitate to contact us. We’re offering both features at a reduced rate for the next 30 days, so act now!

Josh Murlin, Is That You Again? Skyrise Solutions Attempts to Defraud Prospect Genius Clients

Last Updated: January 23, 2012

It has come to our attention that a company called Skyrise Solutions has been calling our clients and leading them to believe that they represent Prospect Genius. We would like to clarify that those individuals, along with Skyrise Solutions as a whole, are NOT associated with Prospect Genius in any way.
You may remember a similar experience that we had with EDriven Concepts back in August 2011. In short, an EDriven Concepts sales representative named Josh Murlin called a number of our clients asking about their Prospect Genius accounts, implying that he was a representative from Prospect Genius without ever revealing his actual identity. In some of these phone calls, Mr. Murlin even tried to convince a handful of our clients to stop payment on checks made out to Prospect Genius and to instead mail these checks to an entirely different address!
Well, it appears that EDriven Concepts, disappointed with his less-than-honest advertising tactics, has parted ways with Mr. Murlin. In response, he and a business partner started another company called Skyrise Solutions, which employs those same dishonest tactics to poach clients from other SEO companies—and this time, EDriven Concepts is a target. Mr. Number, a “social caller ID” service that collects information about phone numbers linked to frequent spam and telemarketing activity, has already seen a few complaints from EDriven Concepts clients regarding Skyrise Solutions. These clients report that a representative from Skyrise Solutions pretended to be their current service provider and, in one case, charged them double what they were promised.
In addition to targeting his former company, Mr. Murlin and his associates at Skyrise Solutions continue their attempt to defraud Prospect Genius clients. As you can hear from the audio clip below, which was taken directly from one of the aforementioned phone calls, the sales approach is the same old song and dance: First, the sales representative tries to confuse the business owner by referencing a “previous” conversation that never actually took place. Then, they continue the present conversation and allow the client to believe that he or she is speaking with Prospect Genius, not Skyrise Solutions. You’ll notice that this particular sales rep mistakenly calls his company “Skyline,” an error that’s suggestive of tactics so dishonest, even the sales reps can’t keep them straight.
Skyrise Fraud Attempt
Given that this phone call took place on one of our metered lines, which are designed to record every single incoming call, Prospect Genius can say with absolute certainty that the purportedly “previous” conversation between Skyrise Solutions and this and other business owners never actually occurred.
If you would like to research Skyrise Solutions even further on your own, here is some contact information that we’ve collected:
Skyrise Solutions (Main)
29970 Technology Dr. STE 118
Murrieta, CA 92563
Tel.: (951) 698-6660
Cody (sales): 951-698-6707 and 951-551-1662
Please be very careful not to give representatives from Skyrise Solutions any sensitive or personal information, as we cannot guarantee its security. If you have any doubts regarding the legitimacy of a phone call, simply hang up, dial our main line (1-800-689-1273), and ask for your account manager.
Wishing you pleasant, honest dealings and continued success,
Prospect Genius

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