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You are here: Home / Blog

This Scary Email Scam Is Tricking Tons of Website Owners

Last Updated: February 15, 2024

Have you recently received an email stating that your website is “violating copyrighted images”?

This is a fabricated message that’s circulating like wildfire right now. It’s meant to scare website owners into clicking a link, which would then install trojan ransomware onto your computer.

Please, if you receive this email, delete it immediately. Do not click on the link.

Thanks to the email logs in our client portal, we were able to view multiple versions of this message in our clients’ inboxes. Take a look at the handful of versions that were spun, with different senders and slight variations in wording:

Version #1: From “Allison”

"Hi! My name is Allison. Your website or a website that your organization hosts is violating the copyright protected images owned by myself. Check out this doc with the URLs to my images you utilized..."

 

Version #2: From “Megan”

"Hi there! My name is Megan. Your website or a website that your company hosts is violating the copyrighted images owned by me personally. Check out this report with the hyperlinks to my images you utilized..."

 

Version #3: From “Kayla”

"Hi there! My name is Kayla. Your website or a website that your organization hosts is infringing on a copyright protected images owned by me personally. Check out this official document with the URLs to my images you utilized..."

 

Version #4: From “Monica”

"Hi there! My name is Monica. Your website or a website that your company hosts is violating the copyright protected images owned by myself. Take a look at this report with the hyperlinks to my images you used..."

 

As you can see, the nearly identical messages come from “Allison,” “Megan,” “Kayla,” and “Monica”—and probably many more. Written with intimidating legalese, they have the potential to scare lots of regular folks into taking the bait. After all, average email users and small business owners may not know how to recognize malware and internet scams right off the bat.

Fortunately, a number of our clients called us immediately upon receiving these emails, so we were able to advise them against clicking on the link and reassure them that their websites do not infringe on any copyright laws.

If you want to find out more about this malware scam, check out the impressive digging done by Josh Kirschner over at Techlicious.

Blocked From Signing In to Old Google Business Accounts – FIXED!

Last Updated: December 8, 2020

If you’re a local SEO practitioner or a small business owner managing your own Google account, you’ve almost certainly received this Google security alert at some point:

It looks like someone else might be trying to access your Google Account. For your protection, you can’t sign in right now.

Try again later or sign in from a different device.

That’s the exact message we receive when Google blocks us from logging into a client’s old Google business account when the account has been inactive for a few years.

To date, we’ve been unable to find a reliable workaround for this common roadblock. None of the suggested solutions we’ve found online have been helpful, either, because they tell you to sign in from the original device that the account was created on—the theory being that you can take advantage of the old session cookie to remember your credentials. However, when you no longer have access to a device or machine from several years ago—which most people don’t—this trick doesn’t work.

And somehow, this is still the prevailing solution floating around the internet. Until now.

After wasting countless afternoons over the years banging our heads against our desks, we finally had a breakthrough today. We figured out how to resolve this Google login problem ourselves. And we’re now going to share it with you.

How to Get Unblocked From a Google Business Account

The next time you see that dreaded security message when signing into an old Google account, here’s what to do:

  • Go back to the login page.
  • Enter the username or email address.
  • Click “Forgot Password.”
  • Go through the steps of account recovery:
    • Enter the last known password.
    • Wait for an email confirmation from Google.
    • Send the SMS code to a real cell phone number that hasn’t been used on any other accounts recently.

That last step is key.

If you’re a local SEO practitioner like us, you may be in the habit of using the same company phone when setting up your clients’ Google My Business accounts. It makes the job a lot faster and easier. However, it appears Google is detecting repeat phone numbers, and recovering an account with one of those numbers doesn’t work.

We were shocked and relieved to finally discover a workaround* for this problem that has been driving us crazy for years. That’s why we wasted no time in sharing it with you here on our blog. All of us SEO practitioners have to stick together if we want to keep pace with Google.

So, try out this trick and let us know if it works for you! Good luck!

 

*So far, we’ve only had one case where this workaround failed, generating this error message: “You’re trying to sign in on a device Google doesn’t recognize, and we don’t have enough information to verify that it’s you. For your protection, you can’t sign in here right now. Try again later or sign in from a different device.” With this message, we can’t get Google to do anything other than ask us for username and password. Even the usual account recovery steps are unavailable. 

Genius Success Story: Robust Recovery Thanks to Seasoned SEO

Last Updated: October 19, 2021

In our weekly “Genius Success Stories” series, we showcase clients that have used our program to positively impact their small businesses. Check back each week to see a new success story!


Ready for another installment of optimism in the time of COVID?

Discount Appliances Repair – HVAC is a small business in Arlington, VA, that saw a significant drop-off in jobs and new leads this spring due to the pandemic. Spring is usually a busy season for them, as you can see from the 2019 data below:

However, when the pandemic locked down businesses and residents alike in March and April, the appliance repair company’s numbers took a hit. In the chart above, you can see how few leads they got in April and May 2020 compared to the previous year.

Thankfully, though, Discount Appliances Repair – HVAC was able to bounce right back as soon as pandemic restrictions were lifted. In fact, they’ve consistently been receiving over 50 leads per month since the summer!

We credit their rapid comeback to the vitality of their pre-COVID web presence. Not only have they had an ongoing SEO campaign with Prospect Genius since 2014, but they’ve also amassed stellar customer reviews on their Google Maps listing.

These two components—a seasoned SEO campaign and a high business rating on Google Maps—reinforced the company’s foundation and prevented a prolonged downturn in the wake of the pandemic.

Think of it this way: Their dynamic web presence acted like a robust immune system. Even though they were temporarily hurt by the coronavirus, they were able to recover quickly and come back stronger than ever!

Genius Success Story: Customer Trust Nurtures a COVID Comeback

Last Updated: October 19, 2021

In our weekly “Genius Success Stories” series, we showcase clients that have used our program to positively impact their small businesses. Check back each week to see a new success story!


We’re here with another COVID survival story for you this week.

Centered Stillness Acupuncture and Massage Therapy, a massage therapist in Albany, NY, was hit hard by the pandemic back in the spring. Social-distancing mandates, combined with the general public’s reluctance to be in close personal contact with others, meant the massage therapist saw a major drop in business. Take a look:

However, as Albany’s local economy began to reopen over the next few months, Centered Stillness was able to climb its way back.

We credit this comeback to a few factors:

1. The massage therapist has an appealing Google Maps listing, flush with information about the business.

2. They have a 4.9 star rating on Google.

3. They implemented specific COVID-19 safety measures, and their website communicates those details clearly so customers can feel safe visiting their wellness center.

Look at their current numbers:

As you can see by the increase in leads, Centered Stillness earned the confidence of customers with the combination of glowing reviews and a detailed safety strategy. If you take one lesson from this success story, it’s that customers these days want to do business with places they feel they can trust. So, do everything you can to demonstrate your safety precautions, cleanliness, and sense of compassion in this time of fear and uncertainty. Your customers will show their loyalty in return!

How to Undercut Google’s Pay-to-Play Model and Advertise on a Budget

Last Updated: November 11, 2020

It’s genuinely depressing to think about the totality of words we’ve wasted on Google’s pay-to-play model.

Not because we regret the time spent educating our readers, but because we wish this weren’t the reality of digital marketing in 2020.

And we know this is just as depressing for all the small, local service providers out there who feel like they don’t have a fighting chance.

But we’re done with despair. It won’t do anything to combat Google’s nefarious greed.

That’s why, today, we’re showing all you small business owners how to fight back.

In this blog post, we’ve compiled some of our best tips to market yourself online without handing all of your hard-earned money to Google’s coffers.

READ MORE: How Google’s Greed Is Slashing Your Website Traffic

Use Social Media Ads

Whether it’s Facebook, Instagram, LinkedIn, Yelp, or Twitter, your audience’s favorite social platform is the perfect place to advertise your business.

Use Word of Mouth

We know, we know: Nobody likes talking in person anymore!

Thing is, that’s not entirely true. Sure, people consistently prefer texting over talking on the phone, but that doesn’t mean everything has to take place virtually.

With memorable branding (including logos and signage), word-of-mouth, and face-to-face networking in your community, you can supplement your online efforts and really stamp out a place for your business on the local scene.

 

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