• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
(800) 689-1273
Facebook Twitter Youtube Linkedin
Prospect Genius logo

Prospect Genius

Menu
  • Services
    • Websites
      • CoreSite
      • Free Google Business Profile Website Alternative
    • SEO
      • CleanSlate
      • Directory Dominator
      • SEO Content Writing Services
    • A.I.
      • AI Optimization Quick Start
      • GEO – Generative Engine Optimization
      • AEO – Answer Engine Optimization
    • Social Media
      • SocialStart
      • SocialBuzz
      • SocialStream
    • Pay Per Click
      • Google Ads
      • Facebook / Instagram Ads
      • Remarketing
    • Email Marketing
      • EmailStream
      • ReviewStream
    • Tools
      • PhoneSwap
      • CallTrax
      • Spaminator
      • EmailMask
      • WebFax
      • AdTrax
      • MapTrax
    • Google Business Profile
      • Google Business Profile Rescue
      • Google Review Rescue
      • Google Business Profile Optimization
      • Google Review StarSaver
  • Reviews
  • FAQ
  • About Us
    • Charity
  • Blog
  • Contact Us
Log In
You are here: Home / Blog

This Scary Email Scam Is Tricking Tons of Website Owners

Last Updated: February 15, 2024

Have you recently received an email stating that your website is “violating copyrighted images”?

This is a fabricated message that’s circulating like wildfire right now. It’s meant to scare website owners into clicking a link, which would then install trojan ransomware onto your computer.

Please, if you receive this email, delete it immediately. Do not click on the link.

Thanks to the email logs in our client portal, we were able to view multiple versions of this message in our clients’ inboxes. Take a look at the handful of versions that were spun, with different senders and slight variations in wording:

Version #1: From “Allison”

"Hi! My name is Allison. Your website or a website that your organization hosts is violating the copyright protected images owned by myself. Check out this doc with the URLs to my images you utilized..."

 

Version #2: From “Megan”

"Hi there! My name is Megan. Your website or a website that your company hosts is violating the copyrighted images owned by me personally. Check out this report with the hyperlinks to my images you utilized..."

 

Version #3: From “Kayla”

"Hi there! My name is Kayla. Your website or a website that your organization hosts is infringing on a copyright protected images owned by me personally. Check out this official document with the URLs to my images you utilized..."

 

Version #4: From “Monica”

"Hi there! My name is Monica. Your website or a website that your company hosts is violating the copyright protected images owned by myself. Take a look at this report with the hyperlinks to my images you used..."

 

As you can see, the nearly identical messages come from “Allison,” “Megan,” “Kayla,” and “Monica”—and probably many more. Written with intimidating legalese, they have the potential to scare lots of regular folks into taking the bait. After all, average email users and small business owners may not know how to recognize malware and internet scams right off the bat.

Fortunately, a number of our clients called us immediately upon receiving these emails, so we were able to advise them against clicking on the link and reassure them that their websites do not infringe on any copyright laws.

If you want to find out more about this malware scam, check out the impressive digging done by Josh Kirschner over at Techlicious.

Blocked From Signing In to Old Google Business Accounts – FIXED!

Last Updated: December 8, 2020

If you’re a local SEO practitioner or a small business owner managing your own Google account, you’ve almost certainly received this Google security alert at some point:

It looks like someone else might be trying to access your Google Account. For your protection, you can’t sign in right now.

Try again later or sign in from a different device.

That’s the exact message we receive when Google blocks us from logging into a client’s old Google business account when the account has been inactive for a few years.

To date, we’ve been unable to find a reliable workaround for this common roadblock. None of the suggested solutions we’ve found online have been helpful, either, because they tell you to sign in from the original device that the account was created on—the theory being that you can take advantage of the old session cookie to remember your credentials. However, when you no longer have access to a device or machine from several years ago—which most people don’t—this trick doesn’t work.

And somehow, this is still the prevailing solution floating around the internet. Until now.

After wasting countless afternoons over the years banging our heads against our desks, we finally had a breakthrough today. We figured out how to resolve this Google login problem ourselves. And we’re now going to share it with you.

How to Get Unblocked From a Google Business Account

The next time you see that dreaded security message when signing into an old Google account, here’s what to do:

  • Go back to the login page.
  • Enter the username or email address.
  • Click “Forgot Password.”
  • Go through the steps of account recovery:
    • Enter the last known password.
    • Wait for an email confirmation from Google.
    • Send the SMS code to a real cell phone number that hasn’t been used on any other accounts recently.

That last step is key.

If you’re a local SEO practitioner like us, you may be in the habit of using the same company phone when setting up your clients’ Google My Business accounts. It makes the job a lot faster and easier. However, it appears Google is detecting repeat phone numbers, and recovering an account with one of those numbers doesn’t work.

We were shocked and relieved to finally discover a workaround* for this problem that has been driving us crazy for years. That’s why we wasted no time in sharing it with you here on our blog. All of us SEO practitioners have to stick together if we want to keep pace with Google.

So, try out this trick and let us know if it works for you! Good luck!

 

*So far, we’ve only had one case where this workaround failed, generating this error message: “You’re trying to sign in on a device Google doesn’t recognize, and we don’t have enough information to verify that it’s you. For your protection, you can’t sign in here right now. Try again later or sign in from a different device.” With this message, we can’t get Google to do anything other than ask us for username and password. Even the usual account recovery steps are unavailable. 

Genius Success Story: Robust Recovery Thanks to Seasoned SEO

Last Updated: October 19, 2021

In our weekly “Genius Success Stories” series, we showcase clients that have used our program to positively impact their small businesses. Check back each week to see a new success story!


Ready for another installment of optimism in the time of COVID?

Discount Appliances Repair – HVAC is a small business in Arlington, VA, that saw a significant drop-off in jobs and new leads this spring due to the pandemic. Spring is usually a busy season for them, as you can see from the 2019 data below:

However, when the pandemic locked down businesses and residents alike in March and April, the appliance repair company’s numbers took a hit. In the chart above, you can see how few leads they got in April and May 2020 compared to the previous year.

Thankfully, though, Discount Appliances Repair – HVAC was able to bounce right back as soon as pandemic restrictions were lifted. In fact, they’ve consistently been receiving over 50 leads per month since the summer!

We credit their rapid comeback to the vitality of their pre-COVID web presence. Not only have they had an ongoing SEO campaign with Prospect Genius since 2014, but they’ve also amassed stellar customer reviews on their Google Maps listing.

These two components—a seasoned SEO campaign and a high business rating on Google Maps—reinforced the company’s foundation and prevented a prolonged downturn in the wake of the pandemic.

Think of it this way: Their dynamic web presence acted like a robust immune system. Even though they were temporarily hurt by the coronavirus, they were able to recover quickly and come back stronger than ever!

Genius Success Story: Customer Trust Nurtures a COVID Comeback

Last Updated: October 19, 2021

In our weekly “Genius Success Stories” series, we showcase clients that have used our program to positively impact their small businesses. Check back each week to see a new success story!


We’re here with another COVID survival story for you this week.

Centered Stillness Acupuncture and Massage Therapy, a massage therapist in Albany, NY, was hit hard by the pandemic back in the spring. Social-distancing mandates, combined with the general public’s reluctance to be in close personal contact with others, meant the massage therapist saw a major drop in business. Take a look:

However, as Albany’s local economy began to reopen over the next few months, Centered Stillness was able to climb its way back.

We credit this comeback to a few factors:

1. The massage therapist has an appealing Google Maps listing, flush with information about the business.

2. They have a 4.9 star rating on Google.

3. They implemented specific COVID-19 safety measures, and their website communicates those details clearly so customers can feel safe visiting their wellness center.

Look at their current numbers:

As you can see by the increase in leads, Centered Stillness earned the confidence of customers with the combination of glowing reviews and a detailed safety strategy. If you take one lesson from this success story, it’s that customers these days want to do business with places they feel they can trust. So, do everything you can to demonstrate your safety precautions, cleanliness, and sense of compassion in this time of fear and uncertainty. Your customers will show their loyalty in return!

Genius Success Story: Recovering From a COVID Hit Thanks to Customer Reviews

Last Updated: October 19, 2021

In our weekly “Genius Success Stories” series, we showcase clients that have used our program to positively impact their small businesses. Check back each week to see a new success story!


Thanks for tuning in! Our story this week is about how one small business took a massive hit due to the COVID-19 shutdown and found a way to climb back. We think you’ll connect with it.

Tyson Whiteside Audio Video, LLC, is a Portland-based AV specialist who, like many of us, hit a rough patch this spring when the pandemic brought life as we knew it to a standstill. Their usual, steady stream of new customers dried up due to the one-two punch of a pandemic-induced shutdown and their lack of customer reviews on Google.

See, it was one thing to have the rug pulled out from under them when the local economy froze and strict social-distancing orders were in place. After all, it made sense that there would be much fewer customers calling for nonessential services at that time. But what little business *was* there, Tyson Whiteside Audio Video’s competitors were cleaning it up because they ranked higher on Google results and had more impressive customer reviews.

However, once the quarantine orders in Portland were relaxed, the AV company was able to add some reviews to their Google listing and their circumstances dramatically improved. Not only did their local ranking climb higher, but they actually started getting even *more* leads than before!

The numbers write the story themselves:

So, what’s your takeaway?

While you can’t predict or control a global pandemic, there are certain elements of your business you *can* control. Your customer rating is one of them. When you consistently provide your customers with exceptional service AND regularly encourage them to leave reviews on Google (and elsewhere), you’ll future-proof your business and have a stronger shield to protect you from unforgiving economic winds.

Tyson Whiteside Audio Video took a hit, but they fortified their Google listing with customer reviews—and now they’re stronger than ever.

If you’re still struggling to get your phone to ring, don’t lose hope! With the right moves, you can have a comeback story of your own. Call us if you need help!

  • « Go to Previous Page
  • Page 1
  • Interim pages omitted …
  • Page 25
  • Page 26
  • Page 27
  • Page 28
  • Page 29
  • Interim pages omitted …
  • Page 104
  • Go to Next Page »

Recent Posts

2025 Changed the Game. If You’re Feeling A Little Behind, This Checklist Will Get You Caught Up Fast

Can You Actually Rank in AI Search Without a Website?

Turns Out, That Lying Scoundrel Simply Answered the Question You Didn’t Know You Asked

Thanksgiving Discount 2025

ScamWatch: Don’t Pay for What’s Already Yours – The Google Business Profile Ownership Scam

Categories

  • AI News
  • Announcement
  • Blog
  • Client Success Stories
  • español
  • Google Business Profile News
  • Laughs
  • Marketing Strategy
  • Press Releases
  • ReviewSlider
  • ScamWatch
  • SEO Industry News
  • SEO Myth-Busting
  • Testimonials
  • The Google Guru
  • Tips and Tricks
  • Uncategorized

Archives

Tags

AI AI Optimization appliance repair article digest basement waterproofing car audio customer calls customer reviews espanol Facebook foundation repair GBP Google Google AdWords Google Algorithm Google listing google maps google my business Google updates lead generation LeadTrax local online advertising local search local SEO mobile electronics newsletter online advertising online advertising campaign paid advertising pain point ppc Prospect Genius remodeling contractors resource scams ScamWatch search engine optimization seo seo companies small businesses social media social media marketing window shades window shades and blinds Yelp
Prospect Genius logo

Contact Us

Prospect Genius
279 Troy Rd
Ste 9 #102
Rensselaer, NY 12144

Business Hours

Mon – Fri: 9am – 6pm ET

(800) 689-1273
hello@prospectgenius.com

Let’s Connect!

Facebook Twitter Youtube Linkedin

What Drives Us?

Our passion is helping small businesses thrive. It’s why we get out of bed every day. Too many business owners are cheated and lied to every day so we see it as our duty to be a beacon of truth, a safe harbor, in an often unscrupulous industry.

Client Portal App


Helpful Links

  • Case Studies
    • Geo-Targeted Web Content Quadruples Lead Volume
    • Negative Review Attack
    • Resiliency of SEO Strategies
    • Facebook Ads for Growth
    • Google PPC Ads Double Calls
    • Facebook Ads vs Google Ads
    • SEO Brings Online Success
    • GBP Optimization
    • Prospect Genius > Home Advisor
    • CleanSlate Creates NAP Win
  • Professional Answering Services
  • Integrity Pledge
  • Porting a CallTrax Phone Number
  • Frequently Asked Questions
  • About
  • FAQ
  • Contact
  • Privacy Policy

Sign up for our newsletter!

Join our mailing list and receive regular updates on how to effectively market your small business, along with exclusive service promotions.
Please enable JavaScript in your browser to complete this form.
Optimize your site for A.I.

Our Quick Start package will get your site prepped to compete in the age of A.I. Get an LLMs.txt and answer-engine optimized FAQ page and beat your competitors in the AI race!
Get the AI Quick Start now!

Don't Waste Your PPC Budget

PPC ads will quickly drain your budget if you don’t optimize them well.

Learn About Our PPC Services

Suspended Map Listing?

Just 2 failed attempts at reinstatement and your listing is gone forever! Luckily, we have a nearly 100% success rate!!

Google Business Profile Rescue