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You are here: Home / Blog

When Pay-Per-Click Becomes Pay-Per-Search

Last Updated: February 15, 2024

We have a lot of clients who like to periodically search for their business on Google. Understandably, they’re curious as to how their campaign is performing and, if they’re pay-per-click clients, they want to see how their sponsored ads look on the search results page. But here’s the thing: Frequently googling your company can actually sabotage your campaign.
This is especially true for companies enrolled in any type of pay-per-click advertising, particularly one using Google AdWords. Here’s why.

Impressions, Clicks, and Quality Scores

The performance of your ad largely depends on the ratio of passive views to active clicks. An inflated number of views means an inflated cost per click. But why?
As we’ve discussed previously, AdWords uses a Quality Score system to ultimately determine the cost that a given account will have to pay per click of ads and keywords. Since Google only wants to endorse “quality” content, a low Quality Score means you’ll have to pay a much higher cost per click if you want your ads to be displayed.
An account’s overall Quality Score is highly influenced by click-through rate (CTR) and relevance. A low CTR or lack of relevance will significantly decrease your overall Quality Score. While it’s easy to achieve relevance—simply target ads by keyword and location—it’s a little more challenging to boost an ad’s CTR.
CTR is calculated by comparing the number of “impressions” (how many times the ad appears) versus the number of “clicks” (how many times a viewer actually clicks on the ad). So when you’re continually googling your company’s name and search terms to check out your sponsored advertisement, you’re spiking the number of impressions without adding to the number of clicks. In effect, you’re lowering the CTR of your own ad.
Unfortunately, this effect doesn’t stay exclusive to the particular ad or ad group in question. If you have multiple cases of low CTRs, then your whole AdWords account will ultimately be downgraded. As PPCHero explains, “If you have a lot of low CTR ads in your ad groups, they could be contributing to a low Quality Score since AdWords considers all of your ads when calculating your scores.”
And, as we’ve covered, a low overall Quality Score means higher costs for you. In a nutshell: By frequently googling your company, you’re driving up your own PPC costs.

Don’t Learn the Hard Way

Case in point: We’ve had numerous clients in the past who did serious damage to their PPC campaigns just by searching Google for their company’s ads too frequently. One client in particular actually spiked their cost per click from $22 to $31!
We understand the temptation to see how your campaign is performing, but you’re actively holding it back by constantly turning to Google’s search bar. Don’t make the same mistake that our client made. Don’t be an active participant in the downfall of your own PPC campaign.

Seek an Alternative to Googling

We wouldn’t tell you to stop googling yourself without having a viable solution for you.
If the reason that you’re always typing your name into Google’s search bar is that you want to track your campaign’s performance, the solution is simple: Find an online advertising company that offers tracking features as part of their program. At Prospect Genius, all of our clients have unfettered access to all of their account’s call logs, leads, and other reports so they can view their campaign’s progress right from the Client Portal—without having to resort to Google.
If you already have access to these types of features but can’t seem to kick the habit in moments of weakness, just remind yourself of all the damage you’re doing with every search. It won’t be easy at first, especially when boredom or curiosity takes over, but it will be well worth the sacrifice.
For further guidance, call Prospect Genius today!

Our best year ever!

Last Updated: March 3, 2014

I am very pleased with the service that Prospect Genius has provided Capital. We began to receive calls within one week of our launch. Also, we have received calls for all of the services we offer, not just a few as was the case with the other lead generation companies we had worked with before. Capital Environmental Enterprises, Inc. has been in business for twenty-five years, and thanks to Prospect Genius, [last year] was our best year ever. In addition, their customer service is the best. Thank you Prospect Genius for all that you have done for Capital.
Davies Batterton Capital Environmental Enterprises, Inc.

Kick-Start Your Campaign With Our Boost Package

Last Updated: February 15, 2024

Why the Boost Package?

At Prospect Genius, we like to do things the right way. We like to give clients the results they deserve, but we also believe in playing by the rules and earning results that will actually last. In the past, this meant our clients would have to wait three months or longer to start seeing a consistent increase in leads. Although this waiting period is standard for the majority of professional SEO providers, some of our clients were understandably concerned.
That’s why we’ve devised a remedy: our Boost package. Designed as a temporary pay-per-click (PPC) program, Boost will fortify your advertising efforts and add extra oomph to your campaign during this crucial waiting period. Here’s why it’s important.

The Waiting Game

Like we said, a three-month waiting period is standard for legitimate SEO. If a marketer uses black-hat tactics or spam, then you may be able to see more immediate results—but that comes with a high likelihood of getting caught and penalized by Google. That’s why we refuse to sink to dishonest tactics. It simply wouldn’t be in your best interest.
So that leaves one question: Why does SEO take three months to kick in? It’s a topic we’ve covered before, but it always bears repeating. To borrow from a previous post on the same subject:

Effective SEO requires repetition. Social media listings must be routinely populated with fresh content, press releases have to be syndicated, and directories must be updated as needed. However, not all of these tasks can be done at once. There’s a strategically tiered system of steps to be completed by your SEO specialist for optimal results, and proper spacing and timing of these tasks is essential. Once this foundation has been completely set, a few months have gone by.

Furthermore, there’s a lot of waiting on our end, as well. This happens whenever we make a change to your listing on a given directory or third-party website. We have to wait for the website to update its own pages and then wait for Google to re-index that website with the new info. Eventually, Google will compile and release the new, live index. Only at this point will the changes we made several steps ago finally take effect.
This process gets even further complicated if you’ve had any previous problems with your web presence, particularly any penalties or suspensions from Google. If you’ve engaged in any spam-like behavior in the past, we’ll first have to resolve those issues before we can begin the SEO process, which could make your waiting period even longer.

Get a Head Start With Boost

Although it’s impossible to circumvent the complex procedure of SEO, there’s a way to supplement it so that you aren’t stuck waiting without seeing any results. The Boost package is a short-term PPC push that gives your campaign a temporary shot in the arm. Basically, it’s a more targeted version of our standard PPC package.
While you may not receive leads from organic search results when your campaign is first launched, you’ll make up for that with calls rolling in from your sponsored PPC ads. Plus, Boost is known to improve rankings in Google+ Places and organic results as well, simply by making sites quickly appear more valuable.
Lasting only a few weeks, Boost is exactly what you need as a stop-gap until your long-lasting, organic leads take over.

Promote Seasonally With Boost, Too

Don’t forget: Boost is also great for businesses that offer season-specific services. HVAC technicians, landscapers, and appliance repairmen all provide services that vary in popularity depending on what time of year it is. If you offer furnace repair, for example, you can use Boost at the end of autumn to get the word out about time-sensitive maintenance. Many of our clients have used Boost in this capacity to great advantage.

Proof Is in the Pudding

When we say that our Boost package really works, we aren’t kidding. We took a sample set of our Boost success stories and found that, on average, we increased their calls by 413%! One client went from an average of 10.3 calls per month to 23 (a 223% increase), while another went from 3.7 calls per month to 29—a whopping 791% increase!
When Boost is added to a campaign, the difference can be staggering.
Whether you’re brand new to the Prospect Genius program or you’re an old pro, there’s always a way to utilize our Boost package for a burst of fresh leads. Call your campaign coordinator or account manager to learn how!

You guys single handedly saved my company

Last Updated: March 1, 2014

I am so impressed. Where were you guys three years ago? LoL. Seriously, you guys single handedly saved my company. We had a car audio store open up down the street last October and they took about 15-20% of my business. Yesterday they came into my shop and asked for jobs!!! Said they were closing that their phone had completely stopped ringing and walkins are no more…. you guys rock!!!
Jon Hart Audio Ace

Prospect Genius is by far the most effective

Last Updated: March 1, 2014

We have done internet advertising with several other companies, but Prospect Genius is by far the most effective. We have an account representative, Lori, who periodically calls to check in and make sure our advertising is working for us. Whenever I have questions or want to streamline the ad campaign, I can reach Lori who knows our account and our goals. We never get calls from Prospect Genius that aren’t genuine customers wanting service. Other companies we have advertised with kept sending us calls for products we don’t supply and no matter how many times we have told them to re-direct the campaign to exclude those types of calls, the annoying calls kept coming. We finally had to terminate our advertising with those other companies.

Prospect Genius recently added a new page to our campaign to attract a very specific service we offer, and within a week we are getting calls for it. I can’t thank Lori enough for her efforts, and a big “Thank You” to Prospect Genius for helping our business grow.

Nina Williams Essential Appliance, Inc.
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