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You are here: Home / Blog

Why You Aren't Ranking in Search Results for That *One* Service

Last Updated: February 15, 2024

You feel like you have a kick-ass website with tons of great content. You’ve been promoting your business on local directories, too. You’re getting plenty of calls and leads for some of your services, yet there’s a noticeable lack of leads for one service in particular. For example, you own a landscaping company and you’re getting lots of calls for lawn mowing but no calls for tree removal–even though you’d much prefer to book tree removal jobs.
Needless to say, this is most likely caused by the fact that you’re not ranking in search results for tree removal. But why aren’t you ranking for that service? And, more importantly, how can you fix it?
There are two possible explanations for why you aren’t ranking for a given service:

  • You don’t have a dedicated page on your website for this particular service; or
  • You aren’t using the right keywords

Keep reading to hear more about these ranking issues and how to fix them!

Do You Have a Webpage Specifically for This Service?

The most common reason you aren’t appearing in search results for “X” service is simple: You don’t have a page for it on your website.
Google will only rank you for services you explicitly advertise or offer—meaning, it will only rank you for services you have dedicated content for. This is simply because Google isn’t a fortuneteller. It won’t know you offer a specific service unless you emphasize it on your site. Therefore, the ideal solution is to go through your website and make sure there’s a page for every service you offer.

Google Can’t Predict Which Services You Offer

Sometimes we think Google is smarter than it really is. Sure, when it comes to keywords, Google is good at detecting natural language and synonyms–but only when there are slight variations between words and phrases. That’s why each page can–and should–have a variety of closely related keywords.
For example, let’s say your landscaping company offers tree removal services. Google won’t automatically place you in results for tree removal searches unless you have a specific page titled, “Tree Removal.” Why? Because, linguistically, “tree removal” is different enough from “landscaping” or “lawn care” that Google won’t automatically put them together. So, if you want to get leads and book jobs for tree removal services, then you need to make sure there is content on your website dedicated to talking about this service. This is the only way your business will rank on Google for tree removal.
Appliance repair services are another great example of Google’s limitations. You can’t assume Google will rank you in searches for “refrigerator repair,” “dryer repair,” or “dishwasher repair” just because your website mentions “appliance repair” a bunch. Rather, you must write content aimed at each service specifically, including keywords closely related to these specific units.
How to fix it:
So, what’s the takeaway here? Go through your website and make sure you have a separate page for every single service you want calls for. (Or, at the very least, make sure you have a substantial amount of content dedicated to each service so Google can detect those keywords.)

Are You Using the Most Appropriate Keywords?

The other issue we see often is that you’re not using the most fitting or popular keywords for your services. This happens most commonly when there’s a certain regional slang or phrase at play.
Here’s a prime, real-life example we saw with one of our clients recently:
We were working with a towing company and testing out different keywords for their services. We were having difficulty getting this company to rank for “tow truck” in their geographic area, so our client asked us to include “wrecker” as a keyword for that service. They were right!
As it turns out, “wrecker” is a popular term for a tow truck in this client’s locale. Although Google’s natural language index didn’t consider it a synonym for “tow truck,” enough people were searching for the word “wrecker” in the context of tow trucks that this keyword wound up driving a lot of traffic for our client’s service.
How to fix it: 
The takeaway here is to think about the words and phrases your local customers use most often. At the end of the day, you know your customers best! Then, make sure these overlooked keywords are included in your copy so you can capture as many keyword variations as possible.
Of course, Prospect Genius is always here to help, too! We can give you a free consultation over the phone and look into what services you rank for as compared to what services you want to rank for. Give us a call or fill out the form below!

How to Stop Amazon Echo From Leaving Your Business in the Dust

Last Updated: February 15, 2024

Did you get an Amazon Echo or Google Home as a gift during the holidays? Statistically speaking, you or someone you know probably has one of these smart speakers.
A January 2018 report from NPR and Edison Research shows 39 million Americans now own smart speaker devices like Amazon Echo and Google Home. This equates to about 1 in 6 Americans and is a 128% increase from January 2017. Furthermore, according to sales numbers, there are actually about 45 million smart speakers installed in the U.S.—which make sense, considering 20% of Echo users and 13% of Google Home users own multiple devices.

Why You Need to Care About Smart Speakers

Why should you care about these sales numbers? It’s simple: These numbers prove that a major, undeniable change is underway. This change will certainly impact your business, whether you’re ready for it or not.
You probably haven’t given much thought, if any, to the idea that Amazon Echo and Google Home could affect your business in any way. At first glance, it seems absurd.
However, as smart speakers and voice assistance continue to gain prominence, they’re going to have a tremendous influence on how people engage with technology, the internet, and search engines.
These are things you absolutely must care about and pay attention to if you have any hope of thriving in 2018 and beyond. Keep reading to find out why!

The Connection Between Smart Speakers and Voice Search

First, let’s take a look at how smart speakers and voice search relate to the larger online world.
As more and more people use their smart speakers to get basic information (“Hey, Alexa. What’s the weather forecast for today?”), the act of voice search is becoming more familiar, even habitual, for many users.
This has major implications for how we’ll interact with our technology in the very near future. In fact, as TechCrunch notes, our comfort with smart speakers is already starting to affect how we use other devices, too:

The adoption of the device for in-home voice assistance had a trickle-down effect as well, as 44 percent found they started using the voice assistance on their phone more since getting a smart speaker.

In other words, due to the popularity of smart speakers, voice assistance and voice search on smartphones are seeing an increase in usage, as well.
And, as we’ve covered in previous blog posts, the rise in voice searches has led to significant changes in search engine algorithms.

READ: “Do You Know What Siri and Voice Searches Mean for Your Website?”

How Voice Search Directly Affects Your Business

So, to recap: Smart speakers like Amazon Echo clearly contribute to the growth of voice search. In turn, the growth of voice search leads to changes in how search engines work… But how does any of this relate to your business?
It boils down to the impact voice search has had on search engines. People use their normal speech patterns when they ask questions to their smart speakers and phones. Of course, their natural speech is much different from robotically typed search terms. Therefore, Google and other search engines have adjusted their algorithms to better detect natural language. This way, they can deliver more relevant and accurate results to voice search users.

READ: “How Voice Search Is Changing the Way You Need to Write”

As a result, all website content must follow suit. Your site must be optimized for voice search by containing more natural language (while still hitting important keywords, of course). If your website doesn’t satisfy this need for natural language, then Google will be less likely to pick it up during routine searches. It’s as simple as that.

Get Ahead of This Sweeping Change Now!

Smart speakers are only the latest advancement in the larger trend of voice search and voice assistance. If you don’t embrace the impending voice search revolution and adapt accordingly, you’ll be left behind in the dust.
Don’t let your website become an artifact of the past. Update and improve your content now before it’s too late!

How to Solve Your Problem With Spam Calls Right Now

Last Updated: February 15, 2018

Are you being dogged by spam calls all day long? Telemarketers and robocalls are running rampant these days, and small business owners are getting the brunt of it. Average Americans are certainly getting their fair share of spam calls, too, but it’s nothing compared to what business owners are experiencing on a daily basis.

Spam Calls Are Unavoidable

Since your company phone number is plastered all over the web, it’s super-easy for spammers and robots to add you to their databases. Now, that’s no reason to throw up your hands and remove your number from your listings. This temptation is understandable. However, you need your contact details out there consistently for SEO purposes and, of course, so real customers can call you.
When you’re getting spam calls every hour, it may also be tempting to stop answering your phone altogether. After all, who has the patience to endure that many solicitors day in and day out? Never mind how busy you already are with that little thing called “running a business.”
As frustrating as this constant barrage of calls may be, it’s important not to completely ignore your phone—because some motivated customers are mixed in there, as well. As we’ve discussed previously, missed calls are missed opportunities. And missed opportunities mean lost revenue.
So, if you can’t remove your number from the internet and you can’t afford to take your phone off the hook, what are your options? What’s the solution to your spam call problem?

How Can You Get Around Spam Calls?

First, it’s important to understand why it’s so challenging to eliminate spam calls completely. Due to the nature of our ever-advancing technology, it’s all too easy for spammers and scammers to robo-dial countless numbers simultaneously. They’re also getting smarter about gaming the system, obtaining new phone numbers regularly, and targeting local area codes to make the calls seem more legit.
Can you imagine having an email account without any spam/junk filter? What a nightmare! And yet, this is exactly what we’re all dealing with right now on our phones.
That’s why we developed Kulinda, a smartphone app designed to completely eliminate your spam call problem. We modeled it after email spam filters, so it blocks unknown or unverified callers BEFORE they even reach you, unless our algorithm deems them safe. This means spammers can try to game the system and change their phone numbers all they want—they won’t be able to get past our filter. With Kulinda, you’ll only receive the calls you want, and you won’t be bothered by anything else.
Kulinda is a simple, easy-to-use app that won’t hog up space on your phone. As soon as you install it, it will start blocking those spam calls. With this one easy step, you’ve solved your spam call problem for good!
Right now, Kulinda is available on the Google Play Store for Android devices. Very soon, it will be available for iPhones, too. Download it today for a FREE, 7-day trial!


How to Find Blog Ideas Your Customers Will Actually Care About

Last Updated: February 8, 2018

You’re trying to get your website off the ground, and you’ve heard your traffic will improve if you fill your pages with lots of valuable content. But there’s the problem—you want to create interesting blog posts and page content for your audience, but you’re totally stumped on what to write about!
This is an all-too-familiar problem for many small business owners. Thankfully, in our years of practice, we’ve discovered some shortcuts that can make it easier to come up with webpage and blog ideas. Keep reading for our suggestions on how to come up with topic ideas for your website content!

Take Inspiration From Online Forums

Track down online communities related to your trade or niche. Social media groups and blog forums are a hotbed for passionate discussion about new trends, DIY tips, personal anecdotes, and more.
If you’re stuck for blog ideas, take a few minutes to read the online discussions on these forums. Mine the conversations for hot topics that attract a lot of engagement and discussion. You might also discover the same handful of questions popping up again and again. You can use these insights to provide people with the advice and answers they’re clearly searching for. These are the topics that are most likely to interest your target customers.

Discover New Keywords

In studying these online discussion boards, you may also start to notice some new phrases or keywords gaining popularity. This is invaluable information, because it will show you the kind of language regular folks use when they talk about things related to your industry.
With this knowledge, you’ll be able to mold your content so it captures search traffic for layman’s terms that you might not have been aware of, given your technical expertise in the field.

Use Tangential Topics, Too

When coming up with ideas for content, don’t be afraid to blur the lines between your niche and a niche adjacent to yours. Chances are, your target customers are interested in both, and you can easily relate these tangential topics back to your own business.
Here’s an example: Let’s say you’re a hardwood flooring specialist. It’s safe to assume a large subset of your target customers are planning a home remodel. Therefore, you may want to include blog posts about topics related to remodeling, such as DIY decorating tips, popular paint colors, and how to remodel on a budget.
In other words, go beyond your specific industry and think about related topics your target customers might also be interested in.

Consult an Automatic Generator

If you’ve exhausted all of the above strategies—or you’re simply short on time—try checking out an automatic topic generator like Answer the Public.
This tool works if you have a keyword in mind but you can’t quite figure out how to write about it. You simply type the word or phrase into the search box, and you’ll be presented with a large assortment of questions that people are asking related to that keyword. These questions are taken directly from search engine data.
For example, if you type “hardwood floor” into the Answer the Public’s search field, you’ll get a list of 111 frequently asked questions, including:

  • “Why wax a hardwood floor?”
  • “How to clean hardwood floor?”
  • “Which hardwood floor is best?”
  • “Can hardwood floor cleaner be used on laminate?”

As you can see, the questions come from all different angles, so there’s no shortage of topics you can cover for any given keyword. Just pick a question you find most intriguing, or one you know the most about, and write your answer. This should be a great starting point for your blog post or webpage.

When All Else Fails, PG Can Help!

Whether you feel like writing isn’t one of your strengths or you just don’t have enough time to create your own website content, we can help. Our talented writers and production specialists can produce compelling content for your website, blog, and social media accounts on your behalf. Then, we can even promote it online to increase your traffic and visibility.
If you’re interested in our writing services, don’t hesitate to reach out!

How You Can Save Money by Referring a Friend

Last Updated: February 15, 2024

Honestly, who doesn’t love a good discount? We sure do!
If you, too, are a fan of saving some dough, then you’ll be happy to hear about our client referral program: When you’re a Prospect Genius client and you refer a friend to us, you can actually receive a generous credit on your bill. Talk about a win-win, right?
Keep reading to see how the referral discount could work for you!

How Our Referral Program Works

Do you have a friend who owns a small, local business and could use some help with online promotion? Maybe they need a new website, or maybe they want to put themselves out there on social media for the first time.
We offer a wide variety of online marketing services that we can customize to meet virtually any local company’s needs. So, if you introduce them to us, chances are we’ll be able to create an optimal solution to help amplify their web visibility. Then, if we’re a good match for your friend and they sign up for one of our services, you’ll get a $50 credit on your next bill.

How to Get Your Discount

Here’s what the client referral process looks like:

  • First, to be eligible for the discount, your friend must make a minimum purchase of $200.
  • Once your friend’s initial payment processes successfully, you will see the one-time $50 credit on your next bill.
  • You will receive one credit for each referral you send to us.
  • However, there’s no limit to how many referrals you can receive credit for!

So, for example, you would be eligible for your referral discount if your friend purchased any of the following services from us:

  • CoreSite
  • Directory Dominator
  • SocialStart
  • 2+ pages of website content
  • Custom logo design
  • Remarketing campaign
  • A few hours of custom website work

And the possibilities don’t stop there! Any of our smaller products and services can be bundled together to meet the $200 minimum, as well.
One thing you can always trust, though, is that our online marketing team will never pressure you or your friend to make an unnecessary purchase. If it won’t help you achieve your business goals, we won’t sell it to you. Period.

Help Us Spread Success!

Referring a friend to PG is a true win-win: Your friend gets some much-needed help promoting their business online, while you save a nice little chunk of change on your next bill.
So, if you’ve enjoyed your time partnering with PG and we’ve helped you successfully grow your online presence, tell your friends! At the end of the day, we want to see as many local businesses thriving as possible. There’s room for everyone at the table!

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