Imagine Mrs. Johnson’s basement was flooding. She grabbed her phone and said, “Hey ChatGPT, find me a plumber.” She didn’t get a list of ten plumbers or a page of links. She got one name. The AI decided who was “best” and that’s what it delivered. Was it you? If not, you’re missing jobs you used to land, because the way customers find you is changing fast.
For 20 years we’ve been playing the “Top 10 Game” where being on Google’s first page was the goal. It meant calls, customers, and cash flow. But now, AI tools like ChatGPT, Grok, Gemini, and smart home devices are taking over. They don’t show ten options and let you pick. They might show you a few options, or they might just give you one single option. If you’re not at the very top, you’re out of the picture. Here’s why this matters and how to make sure you’re the one customers find.
The Future Is Closer Than You Think
In less than 2 years, asking your device for recommendations (like Mrs. Johnson did) will be the norm. It won’t just be your phone either. These questions will be asked of home assistants like Alexa, sure, but you’ll start seeing AI infused into everything. You might soon be asking your smart fridge, “Who’s the best plumber in town?” or “Find me an electrician.” These devices are already here, and they’re getting smarter every day. They don’t give long lists of options. Instead, they give you between 1 and 5 names, based on reviews, relevance, and trust signals.
Want To See The Future Present?
We asked ChatGPT and Grok to provide a plumber for a leaking toilet. The MOST we got was 5 options. Sometimes we got just one single option.
“Hey ChatGPT, find me a plumber in St Louis MO to fix a leaking toilet”


“Help, I have a leaking toilet. Who should I call to fix it? I’m in St Louis MO.”


“Help! I need a plumber to fix this leaking toilet NOW! Give me the number to the best plumber in St Louis MO.”


But that’s just the beginning. Within the next 2–5 years, talking to robots in your home will be totally normal. Seriously! We already have robo-taxis cruising around cities, and soon we’ll see compact, task-specific robots doing real household chores like folding laundry, scrubbing bathrooms, and tidying up. These won’t just be cleaning machines; they’ll be smart, connected, AI-powered assistants roaming from room to room. And with an AI in every corner of the house, traditional search engines? Yeah… those days are numbered.
Still skeptical? This isn’t sci-fi. It’s already happening:
- TidyBot is a robot that can pick up items, sort laundry, and clean up based on voice commands. Watch it work
- Neo by Redwood AI is a humanoid robot that can do housework without human control. See it in action
How AI Is Changing the Game
AI isn’t just replacing Google, it’s making the game tougher. As we explained in our blog on AI vs. Google, Google has spent decades figuring out what makes a business trustworthy and helpful. AI uses that same info (reviews, website quality, local listings, etc.) but narrows it down to the absolute best. When someone asks, “Who’s the best plumber in town?” AI doesn’t list every decent option. It picks the cream of the crop based on:
- Customer reviews and ratings
- A clear, mobile-friendly, easy to navigate, up-to-date website
- Local signals like your Google Business Profile and directory listings
If you haven’t updated your online presence in a couple of years, you’re likely slipping out of that top spot. And as more people turn to AI for recommendations, being “good enough” won’t cut it anymore.
Don’t Get Left Behind
The shift to AI is already happening, and waiting to act could mean losing customers to the handful of pros who get it. The “top 10” game is dead. The “top 3” game is here, and the “top 1” game is right around the corner. You don’t need to be a tech wizard to stay ahead… just take a few smart steps now.
The fastest, easiest way to get started is our AI Quick Start product. It’s turnkey, efficient, simple, and affordable. It’s designed specifically for busy pros like you. We handle the heavy lifting so you can focus on what you do best: fixing problems and keeping customers happy.
Want more details? Check out our simple guide to getting AI-ready for additional steps you can take today, all on your own.
Act Now. It’s Your Business on the Line
When Mrs. Johnson’s basement floods or Mr. Brown’s AC quits, their phones, fridges, or even their home robots will pick one pro to call. Make sure it’s you. Don’t wait! Jump over to our AI Quick Start and take the first step today to keep those jobs coming.