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You are here: Home / Blog

Make These Resolutions for Smarter Advertising in 2014

Last Updated: February 15, 2024

As you dip your toes into all of the new beginnings and clean slates that come with the New Year, why not make a few resolutions that you can actually keep?
Prospect Genius has compiled a list of some of the best things you can do for your company’s online advertising campaign in the coming year. By putting into practice even a few of these suggestions for smarter advertising, you’ll see a greater return on your efforts over last year.

Resolutions to Improve Your PG Campaign

  1. Include your business name in your voice mail greeting. When matched with a friendly tone, it’s a professional touch that makes a strong first impression on prospective customers.
  2. Send us your company photos. We’ll add them to your LeadTrax™ site for a personal touch that appeals to prospects.
    • Pictures should reflect your industry’s expected level of professionalism. For example, appliance repairmen can pose next to their toolbox or truck, but tax attorneys should have a professional head shot.
  3. Do what you can to make sure your directory listings are populated with recent reviews. While this is somewhat out of your control, it’s important to keep in mind since prospective customers pay closer attention to reviews from the last few months.
  4. Remember Prospect Genius’s package options:
    • Add PPC to strengthen your campaign.
    • Use Boost to promote a seasonal offering.
    • Sign up for a local AdBlast to promote a special discount.
  5. Don’t let calls go to voice mail. There’s no excuse. Use your phone package options:
    • Send calls to your cell phone while you’re on the job. You can change the number yourself in the Client Portal.
    • Reroute calls so that they go to a different line after a few rings.
    • Hire an outside answering service as a last resort.
  6. Use the Client Portal. Our most successful clients regularly check the Portal to:
    • See their lead stats (calls and e-mails).
    • Listen to their call recordings.
    • Harvest client e-mail addresses by copying and pasting the log from the Portal into a separate spreadsheet.
  7. Check your e-mail. No matter what.
    • Set up the e-mail-to-call feature so you can keep track of your missed leads electronically and receive notification on your smartphone when your business misses a call.
    • Forward e-mails to multiple addresses so there’s a better chance of someone responding promptly to a lead.
  8. Periodically monitor your Google+ Local listing to ensure that information doesn’t change or disappear (which is known to happen as Google makes updates). Get a jump on inaccurate information before it affects your rankings.

One Big “Don’t”

Don’t provide fake information to anyone, ever. This particularly refers to Google+ Local. When they call to verify certain information about your company, be accurate and honest. If they find out that you’ve falsified information—and they will—your company’s listing will be severely penalized for a substantial amount of time. Trust us: Honesty is the best policy.

A New Year of Online Advertising

To sum it all up: If you resolve to pay more attention to your campaign and become a more active participant in it, your extra efforts will pay dividends as the year goes on. Start off 2014 by following the above suggestions and be prepared to get a whole lot busier!
As always, don’t hesitate to contact us if you need assistance logging into the Client Portal or using any of its features. We’re here to help!

Optimize Your Site Before You Bid on AdWords

Last Updated: February 15, 2024

Google and Michael Jordan: Not So Different?

Think of Google as a celebrity sponsor: His or her mass appeal will sell a product, but they don’t want to advertise a brand that they can’t vouch for, lest they ruin their own reputation. This rule applies to PPC ads shown on Google’s search results pages. To protect their brand, Google tries to ensure that the ads they display are actually related to the searches performed. So even though your PPC (a.k.a. “AdWords”) ad might match the keywords in a search query, Google won’t show it unless it seems to promote something valuable and relevant to the searcher. That is, of course, unless you’re willing to pay them a boatload of money to display it.
That’s where an optimized website comes in. If your ad is linked to a site that has informative content related to the search term, then the ad will be much more successful without costing you an arm and a leg. So optimize your site before you bid on AdWords.

Google AdWords and the Quality Score

The way Google AdWords works is that Google sets a minimum price for each ad group, and advertisers then bid on the maximum amount that they’re willing to spend per click. Generally, higher bids will appear closer to the top of the search results pages. However, there’s another way to have your ad appear higher in the search results without spending a fortune: You can also strive for a higher Quality Score. An ad’s Quality Score is determined by Google’s complex algorithm and is awarded according to the relevance and specificity of your ad. An ad that appears highly relevant and is targeted to a specific keyword will achieve a high Quality Score, which is deemed more valuable than a high bid.
According to Google’s AdWords guide, “Even if your competition bids more than you, you can still win a higher position—at a lower price—with highly targeted keywords and ads.” In other words, you could wind up paying a lot less for an ad with a high Quality Score than you would for an ad with a low one.

Where Does SEO Fit In?

While specific keywords within an advertisement will improve its Quality Score, an additional boost will also come from a linked webpage that relates strongly to those keywords, the corresponding search terms, and the ad itself. If Google’s algorithm detects that your ad sends prospective customers to a page with valuable, relevant content, then your ad will get an even more optimal position, which means a higher volume of clicks. And how do you achieve web content that’s specific, targeted, and relevant? SEO, of course!
To put it simply, a PPC campaign is infinitely more successful when it’s attached to a site with ongoing SEO. Not only will you pay less for bids, but you’ll actually see more effective results and therefore a greater return on investment. It’s a win-win!

Prospect Genius Provides PPC and SEO Services

At this point, the case for using both PPC and SEO together in your online advertising is clear. The only remaining question is, where can you find both? Well, you’ve come to the right place. Prospect Genius specializes in a cross-section of online advertising tools, including PPC and SEO, and we tailor our services to serve each individual client in the best way possible. When you sign up for our Premium package, which combines organic SEO services and targeted PPC ads, your company’s marketing campaign will be primed for optimal, long-lasting success.
To learn more about Premium or our other customized online advertising packages, don’t hesitate to contact us by phone or e-mail!

Take Full Advantage of What Prospect Genius Has to Offer

Last Updated: February 15, 2024

You’ve already taken the perfect first step in signing up for Prospect Genius’s online advertising services. But are you doing everything you can to optimize your campaign’s success? Work gets busy, and it’s easier to just leave your campaign in the hands of our specialists. While you can enjoy some success by doing that, you’ll get much more bang for your buck if you become an active participant in your campaign.
In this post, we’ll highlight some of the services and features available from Prospect Genius that you could be using right now to get the greatest return from your online advertising campaign.

Take Advantage of Included Features

The Client Portal is an invaluable tool, providing a handful of free features that can empower you to boost your LeadTrax™ site, manage your leads, and improve your business’s success.

  • Company blog and photo gallery — You can access both the blog and the photo gallery through the Client Portal to post fresh content on your LeadTrax site on your own. Write a quick blurb about a recent job in the blog, and add accompanying pictures in the gallery. It’s a great way to frequently populate your site with new content, which will boost its SEO value overall.
  • Call monitoring and recording — Through the Client Portal, you can listen to and record all of the phone calls on your CallTrax™ line. By going back and listening to how you handle customer calls, you’ll be able to improve customer service and make sure that you’re closing the most deals.
  • Call tracking — Our CallTrax feature displays all of the calls that come through your phone line. It’s especially useful because you can track calls by time and date, which means you can see any patterns in the time of day or day of the week when customers tend to call most often and prepare accordingly.
  • Advanced phone package — This upgrade enables you to add extensions to your CallTrax line. You can also set up special call routing, wherein one phone line will ring for a few seconds, and if the call isn’t answered, it will roll to the next line, and so on. This can help you make certain that your company never misses a lead.
  • Call forwarding — You can choose to have calls forwarded to your mobile phone when you’re out on the job so you don’t have to miss valuable leads.
  • E-mail harvesting — This feature enables you to retain customer e-mails that have been archived in the portal and build your own address list for the future.

Invest in Upgrades

If you really want to go the extra mile with your campaign, it can make sense for you to invest in one or two additional add-ons. While it will cost you a little extra, the results can provide great ROI.

  • Boost and PPC — Most customers know about our SEO lead generation service (our Core package), but did you know that we also offer two pay-per-click (PPC) advertising options? You can emphasize a particular service or promote seasonal offerings with our Boost package, while the PPC package offers long-term and larger-scale PPC advertising. PPC can help bring immediate results to enhance your SEO efforts.
  • Directory visibility — Directory listings increase your company’s visibility and boost your site’s online exposure. Our directory visibility package is available in three different levels, each designed to pack a specific punch. If you are already signed up for our Core or Premium package, then the first level (which includes up to 175 directories) has already been completed. However, you still have the option of adding levels 2 and 3 to gain access to even more valuable directories. If you are a customer using one of our other packages that doesn’t include directory visibility, you can add one, two, or all three levels to your existing services.
  • Press releases and AdBlasts — Have us draw additional attention to your site by syndicating a press release about a new service you’re offering or issuing an AdBlast to promote your seasonal discounts.

Even using just a few of these services can give your Prospect Genius campaign a big leg up. So call your campaign coordinator today to discuss your options and take even more control of your company’s future!

DIY and PPC Don't Mix

Last Updated: February 15, 2024

As a small business owner, you’re accustomed to a hands-on lifestyle, teaching yourself how to do things and taking pride in the results. That’s what leads many business owners to attempt their own online advertising, particularly their own pay-per-click (PPC) campaigns. Unfortunately, PPC is deceptively complicated, making it an expensive, time-consuming, and discouraging venture for most DIYers. For that reason, PPC is best left to the pros.

Stick to What You Do Best

Whether you’re an appliance repairman, electrician, or HVAC contractor, you’re a definitive expert in your field. But would you do your own company’s taxes? Perform your own office cleaning? Be your own attorney? Theoretically, you could do all of these tasks on your own, but it would take a substantial amount of time away from your job as you learned the ropes and stumbled your way through the process. And that doesn’t even guarantee satisfactory results! Doesn’t it make more sense to utilize the skills of a trained professional so you can focus on your own area of expertise?
On the flip side, would you recommend DIY furnace installation or panel upgrades to homeowners with no HVAC or electrical experience? Probably not. Why? Because some jobs are simply too advanced for anyone but an expert.

Online Advertising Is a Profession Like Any Other

If it makes sense to trust your company’s tax needs to an experienced accountant, then why shouldn’t you do the same for your PPC campaign? Internet advertising is no different from any other profession in terms of the training and experience it requires. Not only do online marketing professionals invest in the tools and resources required to do their jobs effectively, but they also devote the majority of their time to perfecting their strategies for optimal PPC campaigns. In the same way that accountants know the best way to work with QuickBooks, tax forms, tax codes, and so on, PPC advertisers know the ins and outs of ad groups, ad rotations, keywords, and bidding. A professional Internet marketing specialist can perform PPC advertising much more quickly and effectively than the average person.

How Much Is Your Time Worth?

When you try to do your own PPC advertising, you don’t just lose time—you also lose money. Many business owners think that they’re saving money by doing it themselves rather than hiring a professional, but in reality, that logic doesn’t quite pan out. Think about it: What would you charge a client as your hourly rate? Whether you realize it or not, that rate applies to any amount of time you spend on your company. Twelve hours spent learning about PPC are twelve hours that you aren’t getting paid for. Instead of reinventing the wheel for something that’s beyond your expertise, you could be making money on the job in your own specialized field.

PPC Doesn’t Have to Be Expensive

As we’ve pointed out, the reason why business owners spend so much time and energy learning about PPC is that they mistakenly think they’re saving money. That’s probably because they assume PPC is an expensive undertaking—and, depending on the marketing company they use, they could be right. You see, there’s a large number of advertising teams in the industry that offer deceptive pricing.
For one, they tie their PPC management fees to a client’s spending budget for clicks. As your spending budget goes up, so does your fee. But the truth is that PPC management costs are associated with ad rotation and testing, keyword management, and other tasks that have zero correlation with click budgets, so there’s no reason to also have to spend more for management because you’re willing to pay more for clicks. With this kind of pricing, you may wind up paying substantially more than you need to.
Second, many of these companies send you an invoice with just a total amount—not including any detailed information about the number of clicks you received or even how much money was spent on clicks. Since you have no way to tell how much was spent on clicks (vs. how much you were charged for management costs), there’s no way to determine return on investment or evaluate the success of your PPC campaign.
At Prospect Genius, we find these practices abhorrent. The time and resources required to manage a PPC campaign vary based on how many ad groups are involved, regardless of how much you’re spending on clicks, so the management fee should be related to the number of ad groups, not the spending budget. Furthermore, clients should never have to pay a bill if they don’t know exactly what they’re being charged for. That’s why Prospect Genius offers complete transparency: We charge one straightforward fee for management costs and keep your click spending completely separate. In fact, your click bills come directly from AdWords itself, so you know exactly where your money is going, how many clicks you’ve received, and how successful your PPC campaign is.

PPC Campaigns Are Not Like Oil Changes

You can’t just read a quick tutorial about PPC advertising and get optimal results from your campaign in less than an hour. Truly effective marketing takes significant time away from your own business, which, in turn, takes money out of your pocket. Instead, invest in Prospect Genius and pay highly affordable rates for results that allow you to focus 100% on your business.

Beat the Competition by Promoting Your Seasonal Services

Last Updated: February 15, 2024

Capitalize on Winter’s Seasonal Demands

This winter, take the initiative. Promote your most popular winter service now and capitalize on its high demand before your competition does. You’ll be amazed at how much more business you can squeeze out of a service when local prospects are aware of it and are able to plan in advance. Plus, if you get the word out early enough, you’ll be able to spread out your appointments over a wider time span, which means you won’t have to turn away as many calls due to scheduling conflicts.
Promoting your seasonal services now will help maximize your profits this winter.

Seasonal Services… Like What?

If you can’t think of a seasonal service that your business offers, don’t fret: We’ve compiled a short list of suggestions for the industries that we most frequently serve. Even if your company doesn’t fall into one of these categories, these suggestions should trigger some ideas of your own:

HVAC — Remind local homeowners that it’s a good idea to have their furnaces, boilers, or water heaters tuned up before the truly cold temperatures hit.

Appliance repair — Promote kitchen appliance repairs like oven and stove repair, garbage disposal repair, and dishwasher repair before people invite a long list of guests over for Thanksgiving, Christmas, or New Year’s. Nothing’s worse than having a house full of hungry people and no way to cook the turkey.

Landscaping — Remind homeowners and property managers that they’ll need to winterize the sprinklers and irrigation systems in their lawns before the cold sets in. You may also want to urge them to keep your phone number handy for snow plowing after a big storm.

General handyman — Offer your availability to string up holiday lights and to mount rooftop decorations so local homeowners don’t have to risk life and limb on a ladder. If you offer shoveling and snow plowing services, now is a good time to promote those, too.

Plumbing — Emphasize the importance of checking the insulation around water pipes so that frozen plumbing doesn’t lead to burst pipes. If you offer frozen pipe repair, get the word out that you can help if folks need immediate assistance.

Car audio and customization — Promote popular holiday gifts like remote starters and heated seats. Remind customers that you not only sell these products but also install them.

What Can You Do to Promote Them?

Whether you take the DIY approach or use the resources available from Prospect Genius, you have several different options to choose from.
On your own, you can use social media to spread the word about your service. Post on Facebook, Twitter, and/or Google+ about your service and why prospects need it sooner rather than later. Also, feel free to utilize the blog feature on your LeadTrax™ site and write a post on your own. You can even take a traditional approach and post flyers around town at local shops and restaurants.

Prospect Genius Is Your Best Resource

On the other hand, if you use Prospect Genius, you can have access to more advanced promotional tactics online. We offer services that are designed to give a temporary push, which is what you need if you’re advertising a seasonal service. Consider the following:

  • Boost package — This is a three-month, pay-per-click program that’s targeted at one specific service. In other words, it’s an ideal strategy for marketing your most in-demand wintertime service.
  • Press release — An SEO press release published by our professional copywriters will highlight your chosen service. Then, it will be syndicated to increase local online visibility for that service.
  • Blog post — All of our LeadTrax sites come with a blog feature. Our professionals can write a post for you detailing the specific service, which you can also link to on your social media accounts.
  • Extra service page — We can also add a new page to your LeadTrax site if one doesn’t already exist for that service. Once it’s created, we’ll do off-site promotion to bring more visitors to that page.
  • AdBlast — On select directories, we can post ads for your company and your seasonal service.

Make your winter a wonderland of success this year by getting a head start on promoting your seasonal services!

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