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You are here: Home / Archives for DIY

How to Find Blog Ideas Your Customers Will Actually Care About

Last Updated: February 8, 2018

You’re trying to get your website off the ground, and you’ve heard your traffic will improve if you fill your pages with lots of valuable content. But there’s the problem—you want to create interesting blog posts and page content for your audience, but you’re totally stumped on what to write about!
This is an all-too-familiar problem for many small business owners. Thankfully, in our years of practice, we’ve discovered some shortcuts that can make it easier to come up with webpage and blog ideas. Keep reading for our suggestions on how to come up with topic ideas for your website content!

Take Inspiration From Online Forums

Track down online communities related to your trade or niche. Social media groups and blog forums are a hotbed for passionate discussion about new trends, DIY tips, personal anecdotes, and more.
If you’re stuck for blog ideas, take a few minutes to read the online discussions on these forums. Mine the conversations for hot topics that attract a lot of engagement and discussion. You might also discover the same handful of questions popping up again and again. You can use these insights to provide people with the advice and answers they’re clearly searching for. These are the topics that are most likely to interest your target customers.

Discover New Keywords

In studying these online discussion boards, you may also start to notice some new phrases or keywords gaining popularity. This is invaluable information, because it will show you the kind of language regular folks use when they talk about things related to your industry.
With this knowledge, you’ll be able to mold your content so it captures search traffic for layman’s terms that you might not have been aware of, given your technical expertise in the field.

Use Tangential Topics, Too

When coming up with ideas for content, don’t be afraid to blur the lines between your niche and a niche adjacent to yours. Chances are, your target customers are interested in both, and you can easily relate these tangential topics back to your own business.
Here’s an example: Let’s say you’re a hardwood flooring specialist. It’s safe to assume a large subset of your target customers are planning a home remodel. Therefore, you may want to include blog posts about topics related to remodeling, such as DIY decorating tips, popular paint colors, and how to remodel on a budget.
In other words, go beyond your specific industry and think about related topics your target customers might also be interested in.

Consult an Automatic Generator

If you’ve exhausted all of the above strategies—or you’re simply short on time—try checking out an automatic topic generator like Answer the Public.
This tool works if you have a keyword in mind but you can’t quite figure out how to write about it. You simply type the word or phrase into the search box, and you’ll be presented with a large assortment of questions that people are asking related to that keyword. These questions are taken directly from search engine data.
For example, if you type “hardwood floor” into the Answer the Public’s search field, you’ll get a list of 111 frequently asked questions, including:

  • “Why wax a hardwood floor?”
  • “How to clean hardwood floor?”
  • “Which hardwood floor is best?”
  • “Can hardwood floor cleaner be used on laminate?”

As you can see, the questions come from all different angles, so there’s no shortage of topics you can cover for any given keyword. Just pick a question you find most intriguing, or one you know the most about, and write your answer. This should be a great starting point for your blog post or webpage.

When All Else Fails, PG Can Help!

Whether you feel like writing isn’t one of your strengths or you just don’t have enough time to create your own website content, we can help. Our talented writers and production specialists can produce compelling content for your website, blog, and social media accounts on your behalf. Then, we can even promote it online to increase your traffic and visibility.
If you’re interested in our writing services, don’t hesitate to reach out!

The Only Checklist You Need for a Winning Facebook Page

Last Updated: August 10, 2017

Sick of hearing about how important Facebook is for your local business? Sorry, but you’ll have to get used to it! We can’t stop talking about Facebook—that’s how critical it is to your overall web presence. With more than 2 billion active monthly users, Facebook is indispensable.

However, in all our talk of how important a Facebook page is, we also need to explain what an effective Facebook page looks like. To that end, we put together a handy checklist of what you need on your page. This will attract the right attention, highlight your best attributes, and convince new customers to give you a chance.

Ready to start building your local business’s Facebook page? Let’s go!

1. Bare Necessities

Here’s what you absolutely must have on your Facebook page:

  • Profile picture. Show off who you and your business are. Using a logo is best.
  • Cover photo. Be a little more creative with your cover photo to reflect your personality. A group photo with your whole team is a great choice.
  • Accurate business category. Choose “local business” if you have a brick-and-mortar storefront or office that people can physically visit. Choose “company” if you operate out of your home or aren’t open to the public.
    • Accurate business subcategory. Choose a business type or description that best matches your company. Examples include “Pediatric Dentist,” “Massage Therapist,” “Appliance Repair Service,” and so on. Keep in mind, there may not be an exact, perfect match. However, there should be a subcategory that at least comes close.
  • Correct page name. Make sure the spelling, spacing, and punctuation exactly match how your business name looks elsewhere on the web.
  • Facebook web address. Create your own, custom address on Facebook’s domain. Ideally, it will be identical to your page name, minus the spaces. This makes it easy for people to find your page without having to use Facebook’s search bar.
  • Up-to-date contact information. You know the drill: add your phone number, street address, website URL, and email address so people know how to reach you.

2. Should-Haves

These Facebook page elements aren’t necessarily requirements, but you really ought to have them on your page:

  • Complete “About” section. There are several text boxes where you can write brief descriptions of your company, your mission statement, your products and/or services, and so on. Include keywords frequently so you’ll appear more often in related search results.
  • Call-to-action button. Add a button that will lead page visitors to take an action. You choose whether the action is to call you, email you, or visit your website. This makes visitors more likely to contact you, especially if they’re accessing your page on their phone or tablet.
  • Uploaded photos. People are visual creatures. If you can, upload pictures of your staff on the job, products you’ve made, before-and-after photos of projects you’ve completed, and so on. This reflects the people behind the company, and it also shows off your brag-worthy work.
  • Recent posts. People also want to see that you’re up to date and engaged with the world around you. They also love to see specials, discounts, sales, and upcoming events—all of which you should post about on your page.
  • Customer reviews. Get as many people to leave you reviews as you can. People put a lot of stock in online reviews. Reading feedback from past customers will verify they can trust you.

3. Features That Wow

These are a few, special frills that advanced Facebook users may wish to have on their local business pages to take them to the next level:

  • A badge that boasts your fast response time. Facebook only adds this badge after you establish an average response time to private messages within a couple of hours. Your page visitors will be impressed that you respond so promptly, and they’ll be more likely to contact you.
  • Engaging videos. If you want to take a step beyond photos, try uploading a few videos! Just make sure they’re brief (three minutes or less) and, most importantly, interesting. Use videos to highlight a special promo or to capture an impressive job you just completed.
  • Timeline “milestones.” Facebook’s “milestones” allow you to showcase significant dates and achievements. For example, let’s say you won a customer service award, hired a new team member, or were reviewed in a local paper. These are milestones you can add to your timeline. Why not brag a little about your success? It will definitely capture the attention of potential customers.
  • Facebook ads and boosted posts. These aren’t exactly page features, but they certainly improve your ability to engage with your audience. By creating ads or sponsoring posts, you’ll get in front of more people and spread awareness of your business. And reaching your desired audience is more than half the battle. You can learn more here: “Facebook Ads Are the Flexible, Affordable Tool You Need.”

This list is not exhaustive, either. As Facebook evolves to become more of a hub for local businesses, it continually rolls out new features and capabilities for business pages. Follow this blog or like us on Facebook to stay updated on any important developments!
Social media isn’t as easy as it looks. However, by completing the checklist outlined above, your local business’s Facebook page will be in great shape. Good luck out there!

3 Reasons Registering Your Business Name Is Worth the Paperwork

Last Updated: August 17, 2016

You’re a business owner. A self-starter. This means you’re an independent person by nature. You like to run your business on your own terms with as little interference as possible. The idea of involving the state with your business makes you cringe.
But guess what?
Registering your business name with the state is vital, even just from an advertising standpoint. Not only does it keep other businesses from capitalizing on your name recognition, but it also proves your legitimacy to search engines and customers alike. In other words, it’s an effective part of maintaining a healthy web presence and keeping those leads coming in.
After you read this post, you’ll be chomping at the bit to contact your state’s business division and register your company name. Here’s why.

1. Registering Your Business Name Protects You From Copycats

You already know how much SEO is tied to consistency in information, especially for key elements like your business name. So you can imagine the damage that could occur if another business decided to adopt your name for themselves and attach all of their contact information to it. Either that business would end up stealing all your SEO mojo, or both of your web presences would collapse. Neither scenario is good.
However, by registering your business name with the state, you can ensure that no one else uses it—which, in turn, safeguards against the potential SEO fallout that could occur if another business in your state were advertising for the exact same name.
You can even go a step further and register similar DBA (“doing business as”) names so no one else can capitalize on your popularity. For example, if you’re Bob’s Appliance Repair Service, you should also register “Bob’s Appliance Service” and “Bob’s Appliance Repairs.” This way, another business can’t take over your hard-earned name recognition, confuse customers, and potentially steal leads.
In short, registering your business name with the state gives you recourse to stop other businesses from using an identical or similar name.

2. Registering Your Business Name Makes You More Legit

We always talk about the small things you can do to look as professional as possible and make your customers feel confident in you. From recording a proper voicemail greeting to creating a corporate e-mail address, a little bit goes a long way.

Being registered with the state is just another thing you can do to amplify the legitimacy and professionalism of your business. This is what helps turn leads into customers.

3. Registering Your Business Name Makes Google Verification Easier

This doesn’t apply to every industry. However, for certain categories that are flooded with spam (like locksmiths), Google may sometimes request a copy of your business registration before completing the verification process. They do this to block spammers from creating listings for fake companies.
So if you’re in a spam-heavy industry, register your business name. Period. Otherwise, your business may not appear on Google Maps. And if you’re not on Google Maps, you’re shutting the door on lots and lots of leads.

It’s the Smart Thing to Do

Sure, it’s a pain to work with government agencies and fill out piles of paperwork. But as annoying as it may be, registering your business name is the intelligent move. Not registering can leave money on the table. Want to attract more customers and book more jobs? Registering your business name with the state is a powerful step in the right direction.
Money and your reputation are on the line. You have all the motivation you need to contact your state and begin the registration process. Don’t miss out on valuable leads just because you didn’t feel like filling out some paperwork!
You can find out all about registering your business name over on the U.S. Small Business Administration website.

Local SEO: To DIY or Not to DIY?

Last Updated: May 12, 2016

After reading up on Google’s countless webmaster resources, you’ve managed to put together a pretty decent-looking Maps listing for your local business. Feeling confident, you wonder, “How hard could the rest of my online advertising really be?”
This is usually the gateway that leads small business owners into handling their own local SEO and online advertising. Some business owners who take the DIY route wind up realizing they bit off more than they could chew. Yet, others discover a hidden talent for online advertising and learn that they’re more tech savvy than they thought. It can go either way.
If you can’t figure out whether you should try your hand at DIY online marketing or bite the bullet and hire an outside company to do it for you, this post is for you. We’ll highlight the major pros and cons of each avenue to give you a better idea of what you might be getting into.
Let’s jump in.

DIY: Pros and Cons

Pros

Performing all of your own local SEO and online advertising can be a big money-saving measure for small business owners, helping you avoid monthly payments to an outside company.
Other benefits of DIY SEO include:

  • Having intimate knowledge of your business’s online advertising strategies, since you’re the only one working on them.
  • Having immediacy when it comes to online advertising work. You can make any desired changes without having to wait for someone else to do it.
  • Having complete oversight (read: control) of your company’s online strategies. You can easily keep track of all of your logins, directories, and other pertinent info because you’re the only one who has access to them.

Cons

However, many small business owners decide the above perks aren’t worth dealing with the numerous obstacles that come with performing your own SEO. Some of these obstacles are:

  • Only working with one data point: yours. For SEO, where you need as much data as possible to monitor trends and conduct A/B testing, this can put you at a disadvantage.
  • Not devoting enough time or attention to SEO. Since you’re balancing this work with running a business full time, you may not notice any issues or strange hiccups in your campaign right away.
  • Diverting time away from your job. You essentially lose revenue every time you work on your online advertising instead of providing service for a customer.

Internet Marketing Company: Pros and Cons

When a small business owner decides the obstacles facing them in DIY online advertising are too much, they usually opt to hire an Internet marketing company instead (or they forego online advertising altogether).

Pros

So, what are the benefits of hiring an outside company that appeal to small business owners?

  • More data. The Internet marketing company probably has hundreds of other clients, which means hundreds of data points to pull from and sharpen their expertise. They can tell if something is an isolated case or a broader trend.
  • Optimal strategies. A professional company will have developed multiple approaches to maximize efficiency for various online advertising needs.
  • Combined experience. Because it’s a team made up of multiple individuals, the online marketing company has lots of combined experience and various fields of expertise to draw from.
  • Constant monitoring. It’s their full-time job to monitor online advertising campaigns, so they notice right away when a new issue crops up. They also know as soon as Google updates its algorithm and can determine how wide-reaching the update is.

Cons

Hiring an outside company may sound like an ideal scenario, but, as with anything, it does come with certain drawbacks. For example:

  • Waiting period. Depending on the size of the company you’ve hired, it’s unlikely you can get immediate results for whatever work you need done. You’ll almost definitely get someone on the phone, but you won’t necessarily be able to see the work instantly completed. (Note: A smaller company can probably provide you with a faster turnaround time.)
  • Less control. When you hire an outside company, you don’t have much control over your online advertising strategies. Plus, you won’t be able to replicate their system on your own because each marketing company uses its own “secret sauce” when performing local SEO.
  • Monthly payment. If your budget is super tight, then it might be difficult to afford a premium SEO service. Luckily, some of the smaller online advertising companies offer packages that tend to be more budget friendly.

Do a Gut Check

Ultimately, the decision between doing your own web marketing or hiring a professional comes down to your gut. Ask yourself questions like:

  • How comfortable do you feel learning the numerous webmaster tools involved?
  • How willing are you to devote your leisure time to online advertising tasks?
  • How much wiggle room is in your monthly budget?

If the mere thought of spending hours on Internet directories, social media, and Google Maps makes you cringe, then maybe the DIY route isn’t for you. But if you enjoy learning and challenging yourself and you’ve got plenty of spare time, then it just might be worth a try.
 

DIY and PPC Don't Mix

Last Updated: February 15, 2024

As a small business owner, you’re accustomed to a hands-on lifestyle, teaching yourself how to do things and taking pride in the results. That’s what leads many business owners to attempt their own online advertising, particularly their own pay-per-click (PPC) campaigns. Unfortunately, PPC is deceptively complicated, making it an expensive, time-consuming, and discouraging venture for most DIYers. For that reason, PPC is best left to the pros.

Stick to What You Do Best

Whether you’re an appliance repairman, electrician, or HVAC contractor, you’re a definitive expert in your field. But would you do your own company’s taxes? Perform your own office cleaning? Be your own attorney? Theoretically, you could do all of these tasks on your own, but it would take a substantial amount of time away from your job as you learned the ropes and stumbled your way through the process. And that doesn’t even guarantee satisfactory results! Doesn’t it make more sense to utilize the skills of a trained professional so you can focus on your own area of expertise?
On the flip side, would you recommend DIY furnace installation or panel upgrades to homeowners with no HVAC or electrical experience? Probably not. Why? Because some jobs are simply too advanced for anyone but an expert.

Online Advertising Is a Profession Like Any Other

If it makes sense to trust your company’s tax needs to an experienced accountant, then why shouldn’t you do the same for your PPC campaign? Internet advertising is no different from any other profession in terms of the training and experience it requires. Not only do online marketing professionals invest in the tools and resources required to do their jobs effectively, but they also devote the majority of their time to perfecting their strategies for optimal PPC campaigns. In the same way that accountants know the best way to work with QuickBooks, tax forms, tax codes, and so on, PPC advertisers know the ins and outs of ad groups, ad rotations, keywords, and bidding. A professional Internet marketing specialist can perform PPC advertising much more quickly and effectively than the average person.

How Much Is Your Time Worth?

When you try to do your own PPC advertising, you don’t just lose time—you also lose money. Many business owners think that they’re saving money by doing it themselves rather than hiring a professional, but in reality, that logic doesn’t quite pan out. Think about it: What would you charge a client as your hourly rate? Whether you realize it or not, that rate applies to any amount of time you spend on your company. Twelve hours spent learning about PPC are twelve hours that you aren’t getting paid for. Instead of reinventing the wheel for something that’s beyond your expertise, you could be making money on the job in your own specialized field.

PPC Doesn’t Have to Be Expensive

As we’ve pointed out, the reason why business owners spend so much time and energy learning about PPC is that they mistakenly think they’re saving money. That’s probably because they assume PPC is an expensive undertaking—and, depending on the marketing company they use, they could be right. You see, there’s a large number of advertising teams in the industry that offer deceptive pricing.
For one, they tie their PPC management fees to a client’s spending budget for clicks. As your spending budget goes up, so does your fee. But the truth is that PPC management costs are associated with ad rotation and testing, keyword management, and other tasks that have zero correlation with click budgets, so there’s no reason to also have to spend more for management because you’re willing to pay more for clicks. With this kind of pricing, you may wind up paying substantially more than you need to.
Second, many of these companies send you an invoice with just a total amount—not including any detailed information about the number of clicks you received or even how much money was spent on clicks. Since you have no way to tell how much was spent on clicks (vs. how much you were charged for management costs), there’s no way to determine return on investment or evaluate the success of your PPC campaign.
At Prospect Genius, we find these practices abhorrent. The time and resources required to manage a PPC campaign vary based on how many ad groups are involved, regardless of how much you’re spending on clicks, so the management fee should be related to the number of ad groups, not the spending budget. Furthermore, clients should never have to pay a bill if they don’t know exactly what they’re being charged for. That’s why Prospect Genius offers complete transparency: We charge one straightforward fee for management costs and keep your click spending completely separate. In fact, your click bills come directly from AdWords itself, so you know exactly where your money is going, how many clicks you’ve received, and how successful your PPC campaign is.

PPC Campaigns Are Not Like Oil Changes

You can’t just read a quick tutorial about PPC advertising and get optimal results from your campaign in less than an hour. Truly effective marketing takes significant time away from your own business, which, in turn, takes money out of your pocket. Instead, invest in Prospect Genius and pay highly affordable rates for results that allow you to focus 100% on your business.

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