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Google Is Adding AI Receptionists to Business Profiles. Is Your Business Ready?

Last Updated: November 9, 2026

Imagine someone finds your business on Google and asks if you offer emergency service. You do, but Google’s AI assistant tells them otherwise. That customer moves on to your competitor. You lose a potential job. And the worst part? You might never know it happened. That’s one of the concerns raised by Google’s new AI-powered […]

Google Might Start Sending Your Customers to an Inbox You Never Check

Last Updated: November 2, 2026

Imagine a potential customer finds your business on Google and sends you a message asking about your services. You never respond. Not because you’re ignoring customers, but because the message went to a Facebook inbox you haven’t checked in months. Well, a new Google update could make that situation a reality. On October 28, Search […]

Google Maps Isn’t Just Showing Businesses Anymore. It’s Recommending Them.

Last Updated: October 27, 2026

Google Maps is getting a major AI upgrade, and it could change how customers find your business. Google’s new “Ask Maps” feature lets users have conversations with AI to find businesses that meet their specific needs. Instead of entering a few keywords and scrolling through results, customers can describe their problems, answer follow-up questions, and […]

ScamWatch: A New Trick for Stealing Your Google Ads Account

Last Updated: October 20, 2026

Apparently, it’s not enough that Google wants a piece of every advertising dollar you spend. Now scammers are lining up to take a piece, too. On October 6, 2026, cybersecurity researchers at Island exposed a phishing scam in which criminals were creating fake AI advertising platforms and passing them off as products from familiar companies […]

Google Is Making Its Paid Listings Bigger. And Small Businesses Pay the Price.

Last Updated: October 15, 2026

We’ve all watched as Google has become more and more of a pay-to-play scheme. Paid ads keep gobbling up more and more of the search results page. Google has monetized the top of local searches with Local Services Ads, and seemingly every change pushes organic results farther down the page. For small businesses, that means […]

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