• Skip to primary navigation
  • Skip to main content
  • Skip to footer
(800) 689-1273
Facebook Twitter Youtube Linkedin
Prospect Genius logo

Prospect Genius

Menu
  • Services
    • Websites
      • CoreSite
      • Free Google Business Profile Website Alternative
    • SEO
      • CleanSlate
      • Directory Dominator
      • SEO Content Writing Services
    • A.I.
      • AI Optimization Quick Start
      • GEO – Generative Engine Optimization
      • AEO – Answer Engine Optimization
    • Social Media
      • SocialStart
      • SocialBuzz
      • SocialStream
    • Pay Per Click
      • Google Ads
      • Facebook / Instagram Ads
      • Remarketing
    • Email Marketing
      • EmailStream
      • ReviewStream
    • Tools
      • PhoneSwap
      • CallTrax
      • Spaminator
      • EmailMask
      • WebFax
      • AdTrax
      • MapTrax
    • Google Business Profile
      • Google Business Profile Rescue
      • Google Review Rescue
      • Google Business Profile Optimization
      • Google Review StarSaver
  • Reviews
  • FAQ
  • About Us
    • Charity
  • Blog
  • Contact Us
Log In
You are here: Home / Archives for Google Algorithm

Do You Know What Siri and Voice Searches Mean for Your Website?

Last Updated: January 11, 2017

When we shared our online marketing predictions for 2017, we detailed how Google is doubling-down on catering to its users’ expectations and experiences. And as virtual personal assistants like Cortana and Siri become more prominent in users’ lives, Google is seeing a significant increase in voice searches.

What Do Voice Searches Have to Do With You?

You’ve probably seen someone use voice search on their smartphone. Maybe you’ve even used it yourself.
With voice searches, users speak in complete questions. For example, they’ll say out loud, “Hey Siri, what’s the best kind of floss to use?” instead of manually typing “best floss brands” into the search box. The assistant sends these questions to Google. Then, it’s up to Google to process the question and deliver relevant, informative answers at lightning speed. This is why Google continues to hone its algorithm so it can process natural language and find precisely what users are looking for.
To aid in discovering webpages that are relevant to users’ questions, Google has adapted a new system called Latent Semantic Indexing (LSI). By using LSI, Google actually analyzes the content of individual webpages, assessing synonyms and context instead of just scanning them for identical keyword matches. This produces search results that satisfy a search query in a more specific, helpful way.
So, now that you have a basic understanding of how voice search has impacted Google’s nuts and bolts, we can get to what you really came here for: How will the voice search trend impact you?

Target Your Content

Because of the dominance of voice searches, your website needs to be chock full of valuable information that pertains to people’s pressing interests. This was always the case to a certain extent, but now it’s even more urgent.
If you want Google’s LSI system to capture your content and present it in the search results, your content needs to demonstrate crystal-clear relevance to the user’s query. A few well placed keywords aren’t enough anymore. This means there’s a strong chance you’ll need to rewrite—or, at the very least, expand—the content on your webpages. There’s really no way around it.
We suggest starting with a free tool like Answerthepublic.com. When you input a keyword relevant to your business, the tool will show you all the questions users are asking about it. For example, some of the popular questions related to the keyword “floss” are:

  • “How to floss back teeth with braces?”
  • “When to floss toddler’s teeth?”
  • “What does floss do?”
  • “Which is better, floss or mouthwash?”
  • “Who invented dental floss?”

The tool gives you hundreds of questions to choose from. To keep this example going, if you’re a dentist or orthodontist, you may want to consider writing a blog post about how to floss with braces or why floss is better than mouthwash. Or you may even want to have a whole page dedicated to flossing and answer some of the most popular questions there.
The point is, your efforts in promoting your business will go much further if these types of natural language questions influence the content on your site. This is the kind of content voice searches are targeting.

Use Keywords in Moderation

This is another rule that’s been around for a few years now. However, many business owners and some marketers still haven’t embraced it. Keyword stuffing is out.
A surefire way to make your content look like spam is to jam as many keywords as possible into it. Not only does this read terribly to humans, but it also lowers your Quality Score with Google. Search bots will recognize that your keyword-laden content isn’t bringing any informational value to the table.
Obviously, keywords are still important. However, keep your focus keyword density between 0.5% and 2.5%. Any more than that will read poorly and degrade your content’s value. Additionally, sprinkle in a variety of other relevant keywords, too, because Google’s LSI will now recognize them as synonyms in the context of your page. This means you can write naturally and still score big SEO points.

Above All, Make the Content Good

The goal of your online marketing efforts is to attract new customers. While it’s certainly important to rank well with search engines and their mystical algorithms, you ultimately want to gain the trust and interest of real people. So whatever you do, make sure you write your content in a clear, compelling way.
If you cringe at the idea of writing all your content yourself (What? You’re not a nerd like me?), you do have some loopholes available. Mainly, you can have someone else write your content for you! Many marketers and freelance writers offer ghost writing services.
A large number of business owners find ghost writing worth the small investment because it means:

  1. They get high-quality content that appeals to both search engines and humans.
  2. They save their energy for other projects.
  3. They spend evenings with their families instead of on the computer.
  4. They avoid bone-chilling flashbacks to high school essay assignments.

So whether you choose the DIY route or the ghost writing route, our advice is still the same: Create content your audience wants to read, write it naturally, and don’t overdo it with the keywords. 
Good luck!
And just for fun, here’s a quote from Search Engine Land’s report on an April 2016 keynote address by Google’s director of conversational search:

Google’s goal is to emulate the Star Trek computer, which allowed users to have conversations with the computer while accessing all of the world’s information at the same time.

The future is here.

Looking Ahead: Our Online Marketing Predictions for 2017

Last Updated: December 8, 2016

At the end of the year, we find it useful to take stock of all the industry developments we’ve observed over the past 12 months and try to predict what trends the new year will bring. Understanding the industry’s online marketing predictions for 2017 is the best way to make sure you start the new year on the right foot.
So let’s get right into it. Here are the most significant online marketing predictions for 2017 you need to know about.

1. Putting a Premium on User Experience

Industry experts widely agree that search engines like Google are putting an increasing premium on user experience. Google is shaping its algorithms to accommodate what search users want and expect from their web browsing experience.
And here’s how Sam Oh of Entrepreneur.com describes the expectations of today’s users:

People are no longer satisfied with good speeds and reasonably navigable sites. They now expect websites with nigh on instantaneous load times and sites that are easier to navigate than the back of your own hand.

Oh adds that Google is showing “clear favoritism” toward websites that fulfill these expectations. Google prefers sites that have a low bounce rate and more time spent on each page, which indicate that a site loads quickly, is optimized for mobile devices, and provides whatever information the user is looking for. We’ll discuss these points in depth in the next two online marketing predictions for 2017.

2. Favoring Mobile Usability Even More

Google has already shown a preference for mobile-optimized sites this year, as the volume of mobile searches overtakes desktop searches. What you’ll need to look out for in 2017 is how the definition of “optimized” has shifted.
“Mobile optimized” used to mean your webpages were formatted to shrink and fit a mobile device screen with relatively easy navigation and readability. Now, it means your mobile pages must load super fast and bear very little resemblance to your desktop pages. They must be streamlined with menus and buttons that can be easily found and tapped on a small touch screen. Frankly, design elements left over from a desktop page have no place on a mobile page. Desktop elements will only encumber the usability and speed of a mobile page, thus lowering its SEO value.
These new, ultra-fast mobile pages are referred to as “accelerated mobile pages,” or AMPs for short. And they’re all the rage.
Writing for Forbes.com, R.L. Adams says that, as a result, you’ll want to start designing webpages in 2017 with a “mobile-first” approach, rather than adapting a desktop site for mobile after the fact:

By building a mobile-first design, you’re looking into the future and ensuring that you’re conforming to Google’s wishes. Those wishes are steeped in reality because mobile devices have become so important in our lives, that you simply can’t overlook mobile usability when thinking about SEO, especially when talking about SEO for the future.

Therefore, giving users a faster, more satisfying mobile search experience is at the top of Google’s priorities. Make sure you factor this into your online marketing in 2017.

3. Relying on Natural Language in Searches

Furthering its drive to deliver a better user experience, Google introduced an algorithm (called Hummingbird) that uses natural-language processing to match the meanings of similar words and phrases in search queries. Known as Latent Semantic Indexing (LSI), this system places more value on content and natural language over exact keyword matches.
Why are keywords taking a backseat to natural language? Because more people now use their smartphone’s voice commands to search rather than manually type searches into their browser. People tend to ask complete questions instead of speaking in disjointed keywords.
For example, a couple of years ago, if someone was looking for a local restaurant, they would manually type their search term into the browser using keywords. It would look like this: “restaurants Albany NY.” But now, people are more likely to vocally ask Siri or their Android devices to do their searching for them. The same search for a restaurant now sounds like this: “What are the best restaurants in Albany, NY?” This is what we mean by “natural language.”
What impact will this have on your website? Essentially, your content must be detailed, dense, informative, and generally well written. This has always been the case to some extent, but it’s truer than ever now. In order to be favored on search results pages, your site needs more than a bunch of matching keywords. It needs lots of relevant and valuable content so it can be picked up by Google’s natural language processor.
While Google was already moving toward natural language this past year, you can expect an increasing emphasis on it in 2017.

Give Users What They Want

Again, our online marketing predictions for 2017 boil down to one thing: user experience. To enjoy online marketing success in the coming year, you’ll have to help search engines like Google improve user experience. Accelerated mobile pages and natural language processing are two very significant ways Google seeks to do this. Adapt your online marketing to fit these trends.
Good luck!

Don't Worry: Your PG Site Is Already Optimized for Mobile

Last Updated: April 23, 2015

We’ve recently heard from a substantial number of clients who were concerned about whether their LeadTrax™ sites were optimized for mobile. Before we delve into an explanation, let us just say this: Yes, your site is optimized for mobile devices. You have nothing to worry about.
Google logo
All of this concern came from the announcement of Google’s latest update, which took place earlier this week. The update is intended to favor mobile-optimized webpages in mobile search results. It only applies to searches conducted on mobile devices. For the record, saying that a site is “optimized for mobile” is just a fancier way of saying that a site is mobile friendly. In other words, the site works seamlessly when viewed on a mobile device without having any issues with formatting, readability, or media display.
When they heard the news, lots of business owners panicked because they didn’t know if their websites were actually optimized for mobile according to Google’s qualifications. This wasn’t helped by the group of shady advertisers who were calling businesses, pretending to be Google, and telling them their sites weren’t mobile friendly. (Remember: Google would never call you to tell you this.)
Thankfully, Prospect Genius has been creating mobile-friendly versions of our LeadTrax sites since 2009. In fact, we were one of the first online advertising companies to make the move to mobile—most of our competitors were at least a year behind. We knew that mobile search, especially in the local sphere, would start to take over sooner or later, so we prepared ourselves and our clients for the inevitable. Six years later, our preparation is paying off big time.
So, again, if you have a LeadTrax site from Prospect Genius, this Google update should be no cause for concern. In fact, there’s a chance it may even help your site rank above local competitors!
You can read more about the update on Google’s Webmaster Central Blog.
As always, don’t hesitate to call or e-mail us if you have any questions.

"Local Search Puzzle" Pieced Together in One Simple Image

Last Updated: January 7, 2015

Having trouble understanding exactly what goes into your site’s local search rankings, no matter how many times your account manager attempts to demystify it? This should help.

Local Search Puzzle

Linda Buquet, a local search specialist and community leader of Local Search Forum, recently posted this illustration that simplifies the “puzzle” of local search. As the image shows, the four main components of local search are:

  • Google (reviews and Google+)
  • On-page SEO
  • Citations
  • Backlinks and social signals

Let’s break those down.

1. Google

This first component is fairly self-explanatory. The state of your business’s Google+ Local page, as well as your number of customer reviews, will contribute to your ranking. The more optimized your listing is, and the more (positive) customer reviews you have, the better your ranking will be.
Prospect Genius optimizes your listings for you, but only you have control over how many reviews you get.

2. On-Page SEO

Your website’s pages must all be optimized to appeal to Google’s search algorithms. The content must be deemed “valuable,” i.e. targeted at specific search terms, fully relevant to those search terms, and generally informative.
All of Prospect Genius’s LeadTrax™ sites are designed to fulfill this component.

3. Citations

“Citation” may not be a word you’re familiar with in the context of local SEO. It refers to all of the instances in which your business name appears alongside your contact information (e.g. address and phone number). Accuracy and consistency are crucial. Citations most often come from online directories and Internet yellow pages, but they may also occur in newspapers, magazines, local blogs, and social media posts.
Several of Prospect Genius’s packages, including Directory Dominator, Core, and Premium, will add your business info to numerous directories, thus ensuring accuracy across the board and driving up your citation score.

4. Backlinks and Social Signals

Backlinks are also commonly called “inbound links.” They refer to links that exist on one website and link to your own website. A high number of backlinks will drive up your local search ranking.
The same goes for social signals, which are data points that tell Google how appealing your website is on a human level. If lots of people are sharing links to your website on social media and your company’s social media account has lots of “Likes” or followers, then those valuable social signals will boost your local search ranking.
A handful of our packages, including Core, SocialStart, and SocialStream, will set you up with Facebook and Twitter accounts, thus setting you on the right course to gain more social signals.
Need further clarification? Don’t hesitate to give us a call or send us an e-mail!

How Having a Large Number of Customer Reviews Can Save Your Business

Last Updated: February 15, 2024

At Prospect Genius, we’re pushing to improve our own web presence through increased customer reviews and social media activity. As we embark on this long-term project, we thought it would be helpful to illustrate why it’s so important for your company to have a large pool of customer reviews online.
In fact, customer reviews might be what save your business one day. Here’s how.

A Lot of Good Outweighs the Bad

Negative reviews are like vinegar. If a salad dressing or cleaning solution had too much vinegar, what would you do? You would dilute it. Diluting the solution doesn’t change the amount of vinegar, but it does change the solution’s overall composition so that the bite isn’t as strong. The same logic applies to your company’s reviews: While you can’t extract a negative review from your listing, you can flood your listing with so many other customer reviews that a negative one has very little effect.
If you can acquire a large volume of customer reviews before a negative one hits, that’s even better.
Take Conner & Sons Repair, one of our esteemed clients, for example. Serving the Detroit area, Conner & Sons has an impressive Google+ Local listing with a rating of 4.8/5.0 stars from 29 reviews. Given that the overwhelming majority of its reviews are 5 stars, one or two negative reviews read like the flukes that they are. Without 27 or 28 other positive reviews surrounding them, those negative reviews would carry more weight in the eyes of prospective customers.
Note: The owner of Conner & Sons Repair actually responds to one of the negative reviews directly, which highlights the company’s attentiveness and commitment to customer service. Responding to negative reviews is actually a very smart strategy. Read more about it in our previous post, “Keep Calm and Carry On: How to Respond to a Negative Review.”

Boost Search Engine Rankings

Reviews are important as more than just a reputation defense strategy, however. They also pack a super SEO punch.
According to Jayson DeMers, a contributing writer at Forbes, “Regular reviews are important both in terms of your organic search rankings and new customer acquisition. Businesses who have frequent reviews are seen positively by Google and by potential customers. Thus, a herd of raving customers is good for both sales and SEO.”
In the same article, “Your Guide To Customer Reviews For Organic Search Rankings In 2014,” DeMers also adds that Google’s algorithms weigh recent reviews more heavily than older ones. He even suggests that the nature of customer reviews may soon matter, as well: “Google can measure whether a review is positive or negative. While they’re not currently penalizing businesses for poor reviews, they may in future algorithm changes.”
In fact, Matt Cutts, the head of Google’s web spam team, recently hinted at a future algorithm update that might reward merchants with positive reviews and penalize those with negative ones. In Danny Sullivan’s coverage of Cutts’s SXSW conference panel, Sullivan quotes Cutts: “We have a potential launch later this year, maybe a little bit sooner, looking at the quality of merchants and whether we can do a better job on that, because we don’t want low quality experience merchants to be ranking in the search results.”

Increase Your Reviews

We’ve written extensively on this topic before, but here are the basic ideas you’ll want to keep in mind:

  • Make it as easy as possible for customers to leave reviews.
  • Ask for reviews directly (particularly from loyal, repeat customers).
  • Act quickly, preferably as soon as your service is completed.

For more in-depth instructions, read our full post, “Make Your Presence Known: Get More Customer Reviews Online.”

The Takeaway

Having a solid reputation with your customers is great, but it isn’t going to help bring in new business unless prospects can also find you online. Collecting more customer reviews will make your listings more visible to those who are searching for your services. And for your future prosperity, you’ll want to make sure those reviews are as positive as possible. With an update to Google’s algorithms looming in the near future, you’ll want to take action sooner than later.

  • « Go to Previous Page
  • Page 1
  • Page 2
  • Page 3
  • Page 4
  • Go to Next Page »
Prospect Genius logo

Contact Us

Prospect Genius
279 Troy Rd
Ste 9 #102
Rensselaer, NY 12144

Business Hours

Mon – Fri: 9am – 6pm ET

(800) 689-1273
hello@prospectgenius.com

Let’s Connect!

Facebook Twitter Youtube Linkedin

What Drives Us?

Our passion is helping small businesses thrive. It’s why we get out of bed every day. Too many business owners are cheated and lied to every day so we see it as our duty to be a beacon of truth, a safe harbor, in an often unscrupulous industry.

Client Portal App


Helpful Links

  • Case Studies
    • Negative Review Attack
    • Resiliency of SEO Strategies
    • Facebook Ads for Growth
    • Google PPC Ads Double Calls
    • Facebook Ads vs Google Ads
    • SEO Brings Online Success
    • GBP Optimization
    • Prospect Genius > Home Advisor
    • CleanSlate Creates NAP Win
  • Professional Answering Services
  • Integrity Pledge
  • Porting a CallTrax Phone Number
  • Frequently Asked Questions
  • About
  • FAQ
  • Contact
  • Privacy Policy

Sign up for our newsletter!

Join our mailing list and receive regular updates on how to effectively market your small business, along with exclusive service promotions.
Please enable JavaScript in your browser to complete this form.
Optimize your site for A.I.

Our Quick Start package will get your site prepped to compete in the age of A.I. Get an LLMs.txt and answer-engine optimized FAQ page and beat your competitors in the AI race!
Get the AI Quick Start now!

Don't Waste Your PPC Budget

PPC ads will quickly drain your budget if you don’t optimize them well.

Learn About Our PPC Services

Suspended Map Listing?

Just 2 failed attempts at reinstatement and your listing is gone forever! Luckily, we have a nearly 100% success rate!!

Google Business Profile Rescue