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You are here: Home / Archives for strategies

Are You Using the Best PPC Strategy for Your Marketing Goal?

Last Updated: May 18, 2017

What’s your goal for your small business’s online marketing? This is an essential question to ask yourself before you embark on any particular campaign. Why? Because, without establishing what you want out of it, you may end up going with the wrong strategy, and ultimately wasting your money. This is especially true for your PPC strategy, which generally involves a substantial investment.
So, what’s your goal? Is it:

  • To get lots of calls right now?
  • To have a steady stream of calls over time?
  • To capture motivated buyers in the moment?
  • To plant the seeds for future customers?

In this blog post, we’ll review each goal and explain which PPC strategy (or strategies) is best suited for it. When you match your overall goal with the correct PPC strategy, you’ll be unstoppable. So let’s begin!

Goal: To Get Lots of Calls Right Now

Is your goal to promote a special offer or to fill your schedule for your busy season? If you’re focused on a short, specific period of time, you’ll need an aggressive PPC strategy.
For example, if you run a landscaping business, you probably want to capture all those spring and summer projects every homeowner is undertaking. Therefore, you’ll want to run your AdWords campaign for 3-4 months, starting in April. You’ll target a specific service, like hardscape installation or tree removal. Then, with strategic bidding, you’ll try to get in front of as many eyeballs as possible so you can book as many jobs as you can.
You may also seek short-term lead generation in the wake of a recent event. For example, if you’re a water removal specialist and there’s been a disastrous storm in your area, you may want to run a special campaign for a week or two to help local homeowners with their flooded basements.

Fast Results Don’t Come Cheap

Bear in mind, getting these kinds of instantaneous results is not cheap. If you want to get your ads in front of as many eyeballs as possible in a small time frame, it will cost you. However, the good news is you’re free to stop your campaign whenever you want. In other words, as soon as you’ve reached your goal and booked all the jobs you want, you can shut off your campaign and stop paying for leads you no longer need.

Goal: To Have a Steady Stream of Calls Over Time

If you want to increase your overall call volume and conversion rates indefinitely, rather than for a short period of time, we suggest a much more tempered approach. You’ll need to be modest with your budget. We also strongly encourage you to have an optimized website before you begin any long-term AdWords campaign.
This goal requires investing in both SEO and PPC. By using SEO first, you’ll improve your AdWords Quality Score, which will ultimately keep your PPC costs more affordable while still placing your ads in coveted positions. If you’d like to learn more about how SEO is crucial for long-term PPC, check out our blog post, “Optimize Your Site Before You Bid on AdWords.”

Focus on ROI

While short, seasonal promotions don’t require as much of an investment, given their temporary state, long-term campaigns are different. They demand wise budgeting and an eye on ROI. So don’t shy away from the investment or price tag. If you consistently reach more customers and book more jobs, your ROI will prove to be well worth it.

Goal: To Capture Motivated Buyers in the Moment

Sometimes, a company wants to create brand awareness and simply spread the word about their business in general. Other times, you want to target prospective customers who are searching for your services. In the latter case, your paid advertising campaign should be on search engines like Google, where customer searches are taking place.
You see, PPC ads on search engines target users who have searched for the specific product or service highlighted in your ad. Therefore, you can safely assume these users are motivated buyers who want your service in the near future. PPC ads on search engines increase your chances of converting new customers on the spot.
Here’s a perfect example of how PPC ads can help you find motivated buyers. You’re an appliance repair company, and you run an ad for Whirlpool refrigerator repair. Now, as soon as a local homeowner’s Whirlpool fridge breaks down and they search for a repairman, they’ll see your ad and click on it. In all likelihood, they’ll give you a call because they need a fridge repair ASAP. This is the definition of a motivated buyer.

Are Motivated Buyers on Social Media?

Social media can be a mixed bag when it comes to motivated buyers. Typically, social media users are not motivated buyers because they haven’t searched for your service. This means you could be wasting money on an advertisement that users will largely forget about or ignore.

However, there’s one exception: you can target ads at Facebook users who have demonstrated an interest in your services. For example, let’s say someone’s dishwasher breaks and they turn to their Facebook friends for advice. Once they post about dishwasher repairs, they’ll start seeing your ads. If they see your ads soon enough, before they’ve hired a repairman, they’ll likely feel motivated to click on your ad and call you. It’s not a sure thing, however, so we don’t recommend making this the cornerstone of your quest to capture motivated buyers.

Goal: To Plant the Seeds for Future Customers

In a more general sense, though, social media ads are great for when you just want to promote awareness of your company so people remember you in the future.
Advertising on social media platforms, namely Facebook, is what we call “interruption marketing.” The audience doesn’t seek out this type of advertising; rather, it interrupts whatever they were doing. In the context of Facebook, this means ads appear in and around a user’s news feed while they’re scrolling through, forcing them to take notice.
Facebook Ads work the same as television commercials. You’re watching the NBA playoffs when you’re suddenly interrupted by a string of commercials for chain restaurants, cars, beer, and so on. You probably forget them as soon as they’re over, but they actually stay in the back of your mind. Then, the next time you’re craving a burger, you suddenly recall that 2-for-$20 deal you saw a commercial for. This is how you want your Facebook Ads to work.

Also Consider Remarketing

You may also choose to use remarketing, which is a form of interruption marketing that targets interested parties. After someone visits your website, they will start seeing your ads in various places online. Using remarketing ensures they don’t forget about you. This is useful for industries where customers often take their time to consider purchases beforehand. Home renovation and construction are prime examples.

Your Goal Determines Your PPC Strategy

Whatever you do, don’t go into a PPC campaign thinking you just want the cheapest option available. No matter how much you’re paying, if it’s the wrong strategy for your goal, it will be a waste of money. Use the information in this blog post and carefully consider what you want out of your paid advertising. When you do PPC right, the ROI is always worth it!

Which of These Online Advertising Companies Is Right for You?

Last Updated: June 15, 2016

Have you decided that hiring outside help for your local SEO needs is the best move for your small business? Good. You’re on the right track, but that’s only step one.
Step two is deciding what type of outside help you need. Should you hire an individual contractor, a small Internet marketing firm, or a large online advertising agency? Online advertising companies can be drastically different depending on their size, so you’ll need to figure out what’s important to you.
To help you with your decision, we’ve highlighted the pros and cons of each option. Obviously, we had to keep this general because no two online advertising companies are exactly the same, and there are always exceptions to the rule. However, you’ll find that these points are generally true for the majority of Internet marketing companies.
Ready to discover which of these online advertising options is right for your small business? Let’s get started!

Individual Online Advertising Contractors

Pros:

  • Since it’s only one person, they probably have fewer clients overall, which means this person is essentially available on demand. You get immediate attention. When you need to update your website’s content, publish a press release, or start a new AdWords campaign, you won’t have to wait.
  • More individual attention also means better customer service in general. Your contractor will actually have the time to chat with you about your needs and get a clear picture of what your long-term advertising goals are. This one person will have intimate knowledge of your business.
  • With an individual contractor, you’ll get lots of customization because this person is only taking care of a handful of clients. You can expect lots of time devoted to building a wholly unique campaign for your business.

Cons:

  • An individual contractor will be working with only a small number of clients, which means a small number of data points. This may make it difficult for them to detect Google algorithm updates or spot wide-reaching trends that impact your company’s campaign. It also makes A/B testing less reliable.
  • Individual contractors tend to be more expensive than agencies because they’re devoting much more time and many more resources to your campaign.
  • Generally speaking, an individual contractor is going to have limited resources compared with an agency that has multiple team members. The contractor is relying on their own personal experience and skill set, and they don’t have anyone else to collaborate with.

Small Online Advertising Companies

(Note: Prospect Genius belongs to this category.)

Pros:

  • Multiple team members mean multiple approaches to doing things. Generally speaking, this means small online advertising companies have more experience and expertise with which to devise their strategies.
  • The company has hundreds of clients and, therefore, hundreds of data points to look at. With more data points, they’re able to A/B test constantly and get more accurate results. In turn, this maximizes the potency of their clients’ campaigns—including yours.
  • Having access to lots of data points also means they notice trends faster than an individual contractor would. Since they’re keeping tabs on a larger number of cases, they can tell when an occurrence is isolated or if it’s due to a broader Google update. This means they can act quickly and keep your campaign in good standing.
  • With small online advertising and SEO companies, a moderate amount of customization is possible. Their ratio of manpower to clients is high enough that they can create original content and build personalized websites for clients.

Cons:

  • You’ll have to wait a day or two for them to make changes or updates to your website or campaign because they’re juggling more clients than an individual contractor is. That being said, a small agency will likely have a faster turnaround than a large one.
  • While they have multiple specialists on their team, rather than just one, they don’t have as many as a large agency does. In general, fewer specialists mean a narrower knowledge base.
  • Because their services offer a greater degree of customization, small online advertising companies can often be more expensive than large agencies.

Large Online Advertising Companies

Pros:

  • The more team members a company has, the more experience it has to draw from. Therefore, it stands to reason that large agencies and their online advertising services are supported by the biggest pool of knowledge and resources.
  • Like smaller agencies, they have hundreds (if not thousands) of data points to pull from, which makes their capacity for testing and trend-spotting much greater.
  • They are often the least expensive option because they have created one-size-fits-all solutions that suit the needs of a wide range of clients. Less customization means less overhead.

Cons:

  • With a vast number of clients to take care of, large agencies aren’t able to provide fast turnaround for on-demand work. If you need to update something on your website or publish a time-sensitive blog post, you’ll be waiting several days.
  • Because large agencies tend to focus on packages or solutions that fit the most clients, there’s very little room (if any) for customization. They keep costs low by providing all of their clients with cookie-cutter landing pages and nearly identical content.
  • Most, but not all, large agencies are notorious for offering poor customer service. Like any large corporation, they deal with such a high volume of customers that they simply don’t need to care about each one.

Making a Decision

Your choice ultimately depends on your business’s online advertising needs. If you’re a small, local service provider, you’re probably just looking to increase your presence in a specific geographic area. A small or large agency, depending on its selection of packages and price points, will work just fine for your needs.
But your work doesn’t stop here. Once you’ve narrowed down the type of online advertising company you’re looking for, you’ll obviously need to find the best one for the job. You’ll need to vet your prospective advertiser to be certain you’re making a wise investment. Read “Questions to Ask When You’re Vetting a New Online Advertiser” for guidance on how to make sure you’ve found the right fit for your business.

READ: Why a Team of SEO Specialists Is Superior

Last Updated: July 9, 2015

When searching for an online advertising provider, business owners must decide between hiring a single SEO professional or hiring a team of SEO professionals. As with any scenario, there are pros and cons for each side. However, according to Jayson DeMers’s latest column on Search Engine Land, “The Case for Niche SEO Specialists,” a team of SEO specialists is the best choice.
SEO concept 2
Essentially for DeMers, it boils down to whether you want a jack-of-all-trades operating on his own or a group of masters working together. DeMers calls solo professionals “generalists” because they have a well-rounded, generalized set of SEO skills. However, generalists don’t have the in-depth knowledge or precision that experienced specialists have. According to DeMers, since they haven’t spent a great deal of time perfecting any specific skill, it takes them longer to perform tasks and keep up with the field’s latest advancements. Due to their lack of experience, they’re also not as quick to diagnose problems or create solutions.
On the other hand, a team of specialists will typically have a designated specialist for each task. Content writing, site designing, link building, social media maintenance, and local reputation management are each delegated to their respective specialists. This ensures that each task is executed efficiently and accurately.
DeMers concludes:

When you start using niche experts to execute your business’s SEO strategy, you should notice an almost immediate difference. You’ll worry less about your performance on individual tasks, and you’ll see a bigger picture perspective on how everything else ties together.

Prospect Genius is proud to be such a team. We have separate writing and development teams driven by talented specialists who know the ins and outs of their niches and can perform their jobs with total precision.
Read the full article for more details.

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Our passion is helping small businesses thrive. It’s why we get out of bed every day. Too many business owners are cheated and lied to every day so we see it as our duty to be a beacon of truth, a safe harbor, in an often unscrupulous industry.

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