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You are here: Home / Archives for AI

History Is Repeating: We’re Reliving The Yellow Pages Collapse

Last Updated: June 5, 2025

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Remember when people laughed at the iPhone? No keyboard? All screen? Back in 2007, Blackberry and Palm Pilot users thought it was a gimmick. But within just a few years, physical keyboards were basically extinct, and Apple had reshaped the entire mobile industry.

Or think back to 2005. You could run a business without a website and still be fine. But by 2010? If you didn’t have a professional site, you might as well have been invisible. Customers were online, and if you weren’t, they simply couldn’t find you.

And then there’s the Yellow Pages. In 2005, those big fat books were still landing on everyone’s doorstep. A lot of folks thought they’d be around forever. But the internet had other plans. Usage plummeted. By 2015, they were on life support. Today, can you even remember the last time you actually saw one?

These changes happen slowly at first… then all at once.

Right now, we’re living through one of those moments again.

Graph showing the Yellow Pages usage over time with an arrow pointing to just past the peak usage saying "you are here"

Search (yes, even Google) is on the verge of becoming the next Yellow Pages.

Sounds crazy, right? But AI tools like ChatGPT, Grok, and Gemini are already quietly siphoning traffic away from search engines. Instead of Googling, people are asking their AI assistants, and getting direct, no-click answers on the spot.

It won’t be long before typing a search and scrolling through results feels as outdated as using a Rolodex. It’s faster, easier, and more intuitive to simply ask your AI buddy and get the answer immediately.

For example, why would you search on Google, then read through a bunch of links when you can just ask your super-smart AI buddy. In this example, in less than 5 seconds, Grok searched through 25 websites and produced the below recommendation:

Grok recommendation for an electrician in Albany NY

If you can’t see how this is going to obliterate search, you need glasses. This tsunami is coming and there’s no stopping it.

We’re not saying search is dead…yet. But it is 2005 all over again. And if your business isn’t preparing for a world beyond traditional search, you’re setting yourself up to fall behind.

What Should You Do Now?

Here’s the good news: you don’t need to scrap everything and make a hard left turn.
In fact, many of the things you’re already doing to compete in traditional search will still help you compete in the AI-driven future.

Creating fresh, helpful content, getting customer reviews, and building trust and authority online all still matter. Keep doing those things!

But now, it’s time to evolve your strategy. You need to add a few new techniques so your content isn’t just optimized for search engines and human visitors, but also works for AI assistants that are quickly becoming the new gatekeepers.

AI tools don’t search the way Google does. Rather than maintaining a giant file cabinet of documents, they ingest your website’s content, assimilating its information as part of it’s own knowledge. Then they use that knowledge to generate answers directly for their users, much more similarly to how we humans operate. If your content isn’t structured in a way that these models can understand and use, your business may get left out of the conversation entirely.

This shift doesn’t require you to throw everything out, it just means evolving your processes to stay relevant as the landscape changes.

GET OFF ZERO.
It’s absolutely critical that you take the first step in this evolution. Do something. Even a small move today gives you a huge head start over those still clinging to “search is forever.” Nothing will hurt you more in the long run than giving in to static inertia and procrastinating.

Step One: The AI Optimization Quick Start

We recommend starting with the low-hanging fruit that offers good bang-for-your-buck value. A good option is our AI Optimization Quick Start but there are other options out there. We recommend adding:

  • An LLMs.txt file on your site to help AI tools find and interpret your content
  • A well-formatted FAQ page, written with large language models in mind

From there, you can start layering in Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) to ensure every page of your site is ready for the next generation of search. These are things that can be done a little each month, so don’t get overwhelmed thinking you have to do this all at one time.

Bottom Line?

We really want you to recognize where we are in history, because we’ve been here before. AI is reshaping how people find businesses, just like smartphones reshaped communication, and websites replaced the phone book.

This isn’t a drill. And it’s not hype. This is your early-ish warning. Don’t go down with the ship. Search is still critical (for now) but it won’t be long before it’s gone. Get ahead now, or you’ll be scrambling later.

Need help getting started?
Let’s talk about how our AI Optimization services can future-proof your website, and keep you ahead of the curve before your search traffic disappears.

AI and Search Evolution FAQs


Yes, traditional search engines are facing a decline as AI tools like ChatGPT, Grok, and Gemini provide direct, no-click answers, reducing the need for traditional search methods.


AI assistants are altering user behavior by offering immediate, synthesized responses, leading users to bypass traditional search engines and directly consult AI tools for information.


Answer Engine Optimization (AEO) involves structuring website content to be easily understood by AI tools, ensuring that businesses remain visible in AI-generated responses.


Businesses should continue creating valuable content, gather customer reviews, and implement AI-friendly practices like adding an LLMs.txt file and well-structured FAQs to stay relevant.


Acting promptly allows businesses to stay ahead of the curve, ensuring they remain competitive as AI continues to reshape the digital landscape.


The decline mirrors the Yellow Pages’ fall, where a once-dominant platform became obsolete due to technological advancements, emphasizing the need for businesses to adapt to current trends.

AI Optimization: Hype, Hope, or Head Start?

Last Updated: April 23, 2025

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Last week, we unpacked the alphabet soup of SEO, GEO, and AEO. This week, we’re staying in the same neighborhood, but turning the spotlight onto a buzzword that’s been lighting up our inboxes and call logs: AI Optimization.

Let’s clear the air right away: Not all AI optimization is a scam. But some of it? Yeah… it’s more smoke and mirrors than substance.

AI Optimization: The New Snake Oil… or the Next Big Thing?

Here’s the truth: There’s a lot of AI snake oil being sold right now. Fancy dashboards, “AI-powered” this, “machine learning” that… some of it sounds impressive, but when you dig in, it’s all fluff that has no functional purpose (at least at the present time.)

We’ve had a few confused call-ins recently, wondering if they’re being taken for a ride. It’s a fair concern! But here’s the flip side: completely ignoring AI is like refusing to get a smartphone in 2009. Sure, your flip phone still works… but for how long?

Don’t Break the Bank, But GET OFF of Zero

Let’s be clear: we’re not suggesting you dump your entire marketing budget into AI tomorrow. That’s not smart. But staying at zero? That’s even riskier.

Here’s why: Right now, search is still king. About 95% of your traffic probably comes from search engines like Google. But that balance is shifting. Fast.

The traffic you get from search will continue to drop. That much we already know for certain.

We’re looking at a near future where:

  • 95/5 (search/AI) becomes
  • 80/20, then
  • 60/40, and eventually
  • 20/80 in some industries.

You might think that sounds extreme, but AI-driven platforms (think ChatGPT, Grok, Gemini, voice assistants, and future tools we haven’t even seen yet) are already starting to serve answers directly to customers… before they ever hit a search result.

If you’re still sitting at zero when that wave fully hits, you’re going to be underwater.

What Are We Doing About It?

For our CoreSite clients, we’re in the process of rolling out an upgrade to our standard offering. It’s a suite of features we’re calling “AI-Friendly” to help you get future-ready, without the fluff.

Things like:

  • Structuring content so AI can easily understand and surface your business
  • Answer formatting that matches how AI bots want to deliver results
  • Meta data and schema upgrades to talk the AI language

For forward-thinking, future-minded folks, who are looking to move first and reap the benefits, we just launched specific Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) services. These AI Optimization Packages offer more in-depth page-by-page optimizations that will feed those AI bots with all the information they need, exactly how they want to see it. Think of it like putting a turbocharger on your digital presence.

Ask the Hard Questions

If you’re working with an SEO provider, now’s a great time to ask: “What are you doing to prepare me for AI-driven search?” If they shrug, mumble something vague, or try to distract you with a shiny pie chart… it might be time to get a second opinion.

Bottom Line

AI is coming. It’s not a question of if, but when, and how fast. You don’t need to overhaul your whole strategy overnight. But you do need to get off zero. Ever step you take in the AI direction will give you a leg up on your competition. Let’s future-proof your business, smartly, and without the smoke.

Contact Us Today!

AI Optimization FAQs


AI optimization is the practice of structuring website content, schema markup, and conversational language to improve visibility and ranking in AI-driven search systems and virtual assistants.


Traditional SEO focuses on search engine result pages through keyword use, backlinks, and on-page content, whereas AI optimization prioritizes structured data, natural language conversational content, and schema markup to align with AI agents and generative search models.


AI optimization hype refers to exaggerated marketing claims promising instant SEO results via AI, and some AI optimization services are considered snake oil when they offer expensive tools or packages without measurable impact or sound methodology.


My business should get off zero for AI optimization because completely ignoring AI-driven search platforms risks losing visibility as AI agents increasingly serve answers before traditional search results.


My business should budget for AI optimization by allocating a manageable portion of its marketing budget—piloting AI-friendly features and services—rather than investing all funds at once or ignoring AI entirely.


Prospect Genius’s CoreSite upgrade includes AI-Friendly features such as structured content templates, answer formatting optimized for AI bots, metadata enhancements, and JSON-LD schema markup.


Prospect Genius’s AI optimization packages include Answer Engine Optimization (AEO) services for AI agents requiring FAQ integration and structured answers, and Generative Engine Optimization (GEO) services for AI-driven recommendation engines and generative models.


To evaluate if my SEO provider is preparing me for AI-driven search, I should ask: “What AI optimization strategies are you implementing, and can you provide examples of AI-Friendly features, schema markup, or conversational content you have deployed?”

Has A.I. Killed the SEO Star? SEO, GEO, and AEO for Modern Digital Marketing

Last Updated: May 5, 2025

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If you’ve been around digital marketing even a little, you’ve heard of SEO (Search Engine Optimization.) You know the drill: use the right keywords, build some solid backlinks, and boom, your website shows up on Google when someone types in “water heater installation Boston MA.”

But in 2025, the game’s evolving. A lot.

Thanks to the rise of AI-powered assistants (like Alexa and Siri) and chat-based search (like ChatGPT, Gemini, Perplexity,  and Grok), it’s no longer just about ranking on Google. It’s about showing up in the answers AI gives people. Even Google is using Gemini to show you AI answers to your searches, right at the top of the search results. This is why AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization) are becoming so critical.

Let’s break it all down.

SEO: The Classic Crowd-Pleaser

Goal: Rank high on Google (and other search engines) when someone searches for services you offer.
Focus: Keywords, structure, speed, backlinks.

Let’s say you’re a plumber in Boston. You create a page like:

  • Title Tag: Water Heater Installation Boston MA | Boston Hot Water Pros
  • H1: Water Heater Installation in Boston, MA
  • Meta Description: Need water heater installation in Boston, MA? Call now for fast, affordable service!

Your content hits the right phrases—“plumbing in Boston,” “tankless water heaters,” “Boston water heater repair”—and you throw in a Google Map, a few local backlinks, and you’re cookin’.

Outcome: Your page shows up when someone Googles “water heater installation Boston MA.” Clicks start coming in.

AEO: Talk Like a Human (Because AI Is Listening)

Goal: Be the go-to answer when someone asks their phone or smart speaker a question.
Focus: Conversational tone, FAQ-style answers, schema markup.

People don’t always search like they used to. Now, they ask:

  • “Who installs water heaters near me?”
  • “How long does it take to install a water heater?”
  • “What’s the cost of a tankless water heater in Boston?”

To show up in voice searches or smart assistant answers, your content needs to match that Q&A format:

  • H1: Who Does Water Heater Installation in Boston, MA?
  • Subheading: How much does it cost?
    • On average, between $800–$1,500 depending on the unit.
  • Subheading: How long does it take?
    • Most jobs take 2–4 hours for our team.

Outcome: Someone asks ChatGPT or Grok, “How long does it take to install a water heater in Boston?” and you’re the answer.

GEO: Win the AI Brain Game

Goal: Be the source that tools like ChatGPT reference when crafting detailed responses.
Focus: Authority, clarity, structure, and originality.

This is where content starts doing real heavy lifting. AI bots don’t just look for keywords, they understand what’s helpful, unique, and well-explained. Your job? Be the expert voice they lean on.

So instead of a sales-y blurb, you write something like:

“In 2024, over 65% of Boston homeowners upgraded to tankless water heaters, according to the Boston Plumbing Association.”

“Because of Boston’s hard water, traditional tank heaters wear out 20% faster, so going tankless often saves in the long run.”

Break it down into steps. Add data. Speak like a pro. Be the plumber who’s not just trying to rank, but trying to teach.

Outcome: Someone asks an AI, “What’s the best way to install a water heater in Boston?” and it replies:

“Boston Hot Water Pros recommends tankless units for Boston’s hard water. Installation usually takes 2–4 hours and costs between $1,000–$1,500.”

Boom. You’re the authority.

Quick Comparison: SEO vs. AEO vs. GEO

Keyword Focus

SEO: Heavy
AEO: Moderate (natural questions)
GEO: Light (broad relevance)

Content Style

SEO: Keyword-rich
AEO: FAQ/conversational
GEO: Expert-level, detailed

Length

SEO: ~700 words
AEO: ~500 words
GEO: 900+ words

Structure

SEO: Ranked sections
AEO: Q&A format
GEO: Bullet points, tables, step-by-step

Target Platform

SEO: Google SERPs
AEO: Voice search / AI assistants
GEO: ChatGPT, Google’s AI Overviews

Local Detail

SEO: Basic (address, map)
AEO: Specific (neighborhood examples)
GEO: Deep (e.g., local stats, trends)

So… What Should You Do?

Honestly? Start with strong SEO. It lays the groundwork. If you’re using keywords like “emergency plumber Boston” or “tankless water heater install in Dorchester,” you’re already headed in the right direction.

Then, sprinkle in some AEO magic:

  • Add an FAQ section.
  • Use natural questions as subheadings.
  • Keep answers tight and scannable.

Finally, beef it up for GEO:

  • Drop in unique insights and local stats.
  • Use clear formatting—bullet points, charts, comparisons.
  • Write like an expert, not a salesman.

Final Thoughts

AI isn’t killing SEO, it’s evolving it. The goal now is to be the best answer, whether someone’s typing into Google, asking their phone, or chatting with a bot.

Your website is no longer just a brochure, it’s a resource. A guide. A trusted voice.

So next time you’re updating a service page, ask yourself:

“Would this help me if I were the customer?”

If the answer is yes, chances are… the search engines (and AI) will think so too.

Want help giving your service pages a glow-up that works for SEO, AEO and GEO? Drop us a line. We speak fluent Google and robot.

SEO, GEO, and AEO FAQs


Answer Engine Optimization (AEO) focuses on formatting your content in a conversational Q&A style and using schema markup so that AI assistants and voice search devices can deliver your answers directly to users.


Generative Engine Optimization (GEO) is about creating authoritative, detailed content with unique data, bullet points, and expert insights so that generative AI tools reference your website when crafting their answers, whereas Search Engine Optimization (SEO) focuses on ranking in search results and Answer Engine Optimization (AEO) focuses on voice and Q&A formatting.


Search Engine Optimization (SEO) is the practice of optimizing keywords, site structure, page speed, and backlinks to rank high in Google SERPs, and it remains important because it lays the foundation for visibility and traffic before applying AEO and GEO strategies.


AI has shifted emphasis from purely keyword-based tactics to more user-centric content formats, pushing marketers to adopt conversational tone, structured Q&A, and authoritative data to satisfy AI assistants and chat-based search engines.


AI does not kill SEO but evolves it: websites must now serve as resources by providing clear answers for AI, voice search, and generative models, combining traditional SEO fundamentals with AEO and GEO enhancements.


Businesses should start with strong Search Engine Optimization (SEO) foundations, then add Answer Engine Optimization (AEO) elements like FAQ sections and natural question subheadings, and finally layer in Generative Engine Optimization (GEO) by including unique insights, local data, and expert commentary.


Optimizing for voice search and AI assistants involves using natural, conversational headings in a Q&A format, including Answer Engine Optimization (AEO) schema markup, and providing concise, human-friendly answers that directly address common customer questions.


To adapt for SEO, AEO, and GEO, businesses should: 1) Implement strong SEO fundamentals with targeted keywords and local backlinks, 2) Add AEO-focused FAQ sections with schema markup, and 3) Enhance GEO by publishing expert-level content with original data, bullet-point breakdowns, and clear formatting.

ScamWatch: AI-Powered Fake Leads: The Next Big Scam?

Last Updated: March 3, 2025

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We’ve all seen AI technology evolve at an insane pace, sometimes for the better, sometimes… not so much. AI customer service bots, Google’s AI making restaurant reservation calls, and even deepfakes, have become normal. But what’s the next scam we should be watching out for?

Here’s a prediction: AI-generated fake leads.

The Rise of Fake AI Leads

Right now, plenty of lead generation companies sell small businesses “qualified leads.” Some are legit, some… not so much. But what if scammers took this to the next level?

Imagine a HomeAdvisor- or Thumbtack-style business that promises to connect you with paying customers, but those “customers” don’t actually exist. Instead, AI-generated voices call you, ask the right questions, and sound just human enough to make you think it’s a real lead. You talk to the “lead” for a few minutes and it either fizzles out, you’re given a brush off like “I have to talk to my husband about it,” or even worse, you book a completely bogus appointment. You are then charged for this lead, regardless of the outcome.

And here’s the real kicker: Even legitimate lead-gen companies could be tempted to do this. If just 1 in 10 leads were AI-generated fakes, they increase revenue by 10% and it’s almost entirely profit! After all, they don’t get paid when you land a customer, they get paid when you buy a lead. See the problem?

At Prospect Genius, we’ve always avoided business models where our success isn’t directly tied to our clients’ success. We believe in (and harp on) aligned goals. And this is why it’s so important for small businesses to stay ahead of potential scams.

How to Protect Yourself

Since this isn’t a scam that’s happening yet (that we know of), the best thing you can do is prepare. Here’s some suggestions:

1. Track Everything

If you’re buying leads, you need to know which ones are actually turning into paying customers, not just which ones feel productive. A campaign might seem busy, but if it’s not bringing in real revenue, it’s not working.

Here’s how to track your leads effectively:

  • Use a metered phone number like our CallTrax to track and record inbound calls from each campaign.
  • Implement PhoneSwap to automatically swap phone numbers on your website, so you can segment data based on where leads are coming from.
  • Review your call recordings—if something seems off, you’ll have proof.

A major bonus of using CallTrax? Spaminator technology. It blocks known spam numbers, saving you time and keeping bogus calls from clogging up your pipeline.

Why Tracking Matters More Than Ever

Now is the time to establish your baseline numbers, before AI scams start creeping in. If you suddenly notice a 10–20% shift in your metrics, that’s a red flag. Being proactive now will make it easier to spot suspicious activity later.

For lead-gen campaigns, make sure you’re tracking:

  • Average leads received (per day, week, or month)
  • Close rate (percentage of leads that turn into paying jobs)
  • Average revenue per completed job
  • Overall cost per lead
  • Total cost per closed job (this one’s key!)

Most businesses focus too much on cost per lead, but what really matters is cost per completed job. It’s not just the price of the lead, it’s the total amount spent on all leads, plus the cost to fulfill the jobs you booked, divided by the number of closed jobs.

For example:
A $20 lead might actually cost $100 per completed job once you factor in the big picture. That changes the way you evaluate lead-gen campaigns, and it’s exactly why tracking every step of the process is so important.

2. Trust Your Gut

AI voices are getting better, but they’re still not perfect. If something feels “off” about a call—maybe they respond too quickly, avoid answering direct questions, or use strange phrasing, take a closer look.

If a company can’t provide real proof that their leads are legitimate, walk away.

The Bottom Line

AI is changing the game for businesses, but it’s also creating new ways for scammers to take advantage of hard-working people. Fake AI leads might not be everywhere yet, but it’s only a matter of time.

Stay smart, stay skeptical, and most importantly—stay in control of your marketing.

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