(800) 689-1273
Facebook Twitter Youtube Linkedin
Prospect Genius logo

Prospect Genius

Menu
Log In


Lost Your Google Reviews?

We’re really good at getting them back!

Rescue My Reviews!

Missing Google reviews?

You’ve just checked your Google Business Profile (GBP) and noticed something alarming: your hard-earned customer reviews have vanished. Don’t panic! Our Google Review Rescue service is here to help you. In nearly every case, we’re able to get those hard-earned reviews back for you. 

A woman staring at her laptop, confused

Most importantly, do not delete your Google Business Profile. If you do, your reviews are gone forever. So, resist the urge to click that delete button and call us instead.

Even if you’ve already used up your two attempts to recover your reviews, we can often still get them back. We’ve been navigating Google’s system for over a decade and have proven strategies to maximize your chances of success.

Rescue My Reviews!

What We Do to Recover Your Reviews

We’ve spent nearly 20 years mastering Google’s review policies and reinstatement processes. Our Google Review Rescue service is a targeted solution to get your lost reviews back online. Here’s how we do it:
  • Diagnose the Issue: We dig into your GBP to identify why your reviews were removed: system bug, a policy violation, or a misclassification.
  • Strategic Appeals: We craft precise, policy-compliant appeals to Google using all the required ID numbers and techno-babble to argue for review reinstatement.
  • Expert Navigation: We know the right forms and channels to use at each stage. This includes knowing how to access a rare third appeal if your first two attempts fail.
  • Protect Your Profile: We ensure your GBP complies with Google’s guidelines to prevent future review losses.
Most of the time we’re able to get the reviews back. Typically it’s fairly quick and painless, but occasionally we have to work the case for months. The key is that we never give up, which is a big part of why we nearly always end up successful in the end.

Rescue My Reviews!

Two hands shaking over a pink background

Why Choose Prospect Genius for Review Recovery?

Google’s review reinstatement process is a labyrinth, and going it alone risks permanent loss of your reviews. Here’s why our Google Review Rescue service stands out:
  • Proven Expertise: With nearly 20 years of experience, we’ve successfully recovered countless reviews for small businesses.
  • Maximize Your Chances: We optimize your appeals to make the most of Google’s limited reinstatement opportunities.
  • Save Your Reputation: In most cases, we restore your reviews, preserving the trust you’ve built with customers.
  • Hands-On Support: Our team guides you through every step, from gathering documentation to ensuring your profile stays compliant.
Don’t risk losing your reviews forever. Contact us today to start the recovery process and get your Google Business Profile back to its full glory!

Rescue My Reviews!

A man excited at his desk

Don’t Wait. Rescue Your Reviews Now!

Every moment without your reviews is a missed opportunity to attract customers. Our Google Review Rescue service is your best shot at getting those reviews back before it’s too late. Sign up online or call us to get started. 

Let’s restore your business’s reputation together!

Google Review Rescue FAQs

The Google Review Rescue service by Prospect Genius helps business owners recover lost or missing reviews on their Google Business Profile. With nearly 20 years of experience, they specialize in diagnosing the cause of review loss and navigating Google’s reinstatement processes.
Google reviews may disappear for several reasons, including system bugs, policy violations, or misclassifications. Prospect Genius investigates the specific reason so they can use an effective and appropriate appeal strategy.
If Google denied your review reinstatement request, you still have options. Prospect Genius specializes in recovering lost Google reviews—even in cases where official appeals have already been rejected. With nearly 20 years of experience and a proven track record, our team knows how to navigate the nuanced, often frustrating Google support system. We’ll identify the cause of the issue, craft the right appeal, and work through the correct channels to give your reviews the best chance of being restored.
They diagnose the issue (e.g. bug, policy violation, misclassification), craft policy‑compliant appeals using the right channels, use proper documentation, and ensure your Google Business Profile is compliant with Google’s guidelines going forward to reduce risk of future losses.
The time required varies: many review recoveries happen relatively quickly, but more complicated cases can take months. Prospect Genius commits to working diligently until the issue is resolved.
In most cases, yes — as many reviews as possible are restored when reviews are successfully recovered. However, some reviews may be permanently lost depending on the cause (for example, if the profile was deleted or if Google’s policies disallow reinstatement in certain circumstances).

Sign up for our newsletter!

Join our mailing list and receive regular updates on how to effectively market your small business, along with exclusive service promotions.
Please enable JavaScript in your browser to complete this form.