You don't need to be a marketing whiz to understand that customer reviews are vital to your business's growth. Ask any local business owner who has spent time improving their web presence, and they'll tell you: Customer reviews can make or break your business. For instance, most people are aware … [Read more...] about How to Handle Customer Reviews: The Only Guide You'll Ever Need
One Negative Customer Review Is Better Than No Reviews at All
You know the old saying, "If you don't have anything nice to say, don't say anything at all"? Sometimes you want to shout that at your computer screen when you read a negative customer review about your local business. But guess what? Customers who complain are actually doing you a favor. Now, hear … [Read more...] about One Negative Customer Review Is Better Than No Reviews at All
Stay Positive: Manage Your Online Reputation!
One of the best ways for you to enhance the online reputation of your business is to promote reviews and testimonials about your services from past customers. Maintaining a positive online reputation is key to the future growth of your business. However, motivating clients to provide you with … [Read more...] about Stay Positive: Manage Your Online Reputation!